# CloudAlly > Cloud-to-cloud backup for Microsoft 365, Google Workspace and Salesforce, pricing on request. CloudAlly is a SaaS backup solution from OpenText for Microsoft 365, Google Workspace, Salesforce, Dropbox and Box, with pricing available on request. Listing updated 6 September 2026. Checked by MSP Software 5 September 2026. - Page: https://mspsoftware.net/software/cloudally - Vendor: OpenText, https://mspsoftware.net/vendors/cloudally, website https://cybersecurity.opentext.com/legacy/cloudally/ - Categories: Microsoft 365 and Google Workspace backup (primary) - Free version: no. - Deployment: cloud. Platforms: web. HQ: United States. - Support: email, help desk and knowledge base. Training: documentation, videos and webinars. ## From the vendor CloudAlly is a SaaS backup solution from OpenText for backing up Microsoft 365, Google Workspace, Salesforce, Dropbox and Box to AWS. The product provides automated cloud-to-cloud backup with granular, point-in-time recovery capabilities and unlimited storage and retention. All data is encrypted at rest with AES-256 and in transit via HTTPS, with support for HIPAA, GDPR and ISO 27001 compliance standards, making it suitable for regulated industries including healthcare, financial services and public sector organisations requiring third-party data protection and compliance auditing. CloudAlly suits MSPs backing up Microsoft 365 and Google Workspace tenants as part of their managed services offerings, particularly those managing multiple customer accounts and requiring multi-tenant administration. The product offers granular recovery for individual mailboxes, files, folders and items, with point-in-time restore options to recover data from any point in the backup history. The product now operates under the OpenText Cybersecurity brand following OpenText's acquisition via Zix. CloudAlly integrates with five major SaaS platforms, covering the backup protection most MSPs need across productivity and CRM tools. Data backups are stored in encrypted Amazon S3 regions originally selected by each organisation, with restoration available through a web-based portal. The service runs entirely through the web with no desktop client installation or administrative overhead required for most operations. Pricing is not published and available on request from OpenText Cybersecurity. MSPs should confirm support for their specific SaaS platforms, verify which backup features are available under the current OpenText Cybersecurity brand, and discuss multi-tenant billing and PSA integration options during sales discussions. Feature prioritisation may shift following the product consolidation under OpenText. Existing CloudAlly customers retain their current subscription terms and have continued access to the same support portals and restoration tools without service interruption. ## Our take CloudAlly stands out for supporting backup across five major SaaS platforms, including full compliance framework alignment. However, pricing is not published, requiring a direct sales conversation with OpenText Cybersecurity. It suits MSPs managing multi-tenant Microsoft 365 and Google Workspace environments who need integrated backup across productivity and CRM platforms. Before choosing CloudAlly, confirm that the current feature set under OpenText's Cybersecurity brand includes the specific backup features you require, and verify which SaaS platforms are supported, since product consolidation may affect feature prioritisation. Comparable alternatives include Datto SaaS Protection and Spanning Backup. ## Pricing CloudAlly does not publish a list price. ## Features | Feature | Supported | Note | | --- | --- | --- | | Microsoft 365 mail backup | yes | Supports Microsoft 365 mail backup | | SharePoint and OneDrive backup | yes | Included in Microsoft 365 backup support | | Google Workspace backup | yes | Explicitly supported platform | | Granular restore | yes | Documented as granular and point-in-time recovery | | Unlimited retention | yes | Stated as unlimited storage and retention | | Multi-tenant console | yes | Supports multi-tenant backup management for MSPs | ## Integrations - Microsoft 365, https://cybersecurity.opentext.com/legacy/cloudally/ - Google Workspace, https://cybersecurity.opentext.com/legacy/cloudally/ - Salesforce, https://cybersecurity.opentext.com/legacy/cloudally/ - Dropbox, https://cybersecurity.opentext.com/legacy/cloudally/ ## Alternatives - AvePoint Cloud Backup: Quote-based SaaS backup for Microsoft 365 and Google Workspace with ransomware detection. https://mspsoftware.net/software/avepoint-cloud-backup - Afi: Cloud backup for Microsoft 365 and Google Workspace with ransomware detection. https://mspsoftware.net/software/afi. Compare: https://mspsoftware.net/compare/afi-vs-cloudally - Datto SaaS Protection: Cloud backup for Microsoft 365 and Google Workspace, per-licence with volume discounts. https://mspsoftware.net/software/datto-saas-protection - Commvault Cloud Unity: Cloud-native backup and disaster recovery for hybrid and multi-cloud environments. https://mspsoftware.net/software/commvault-cloud ## FAQ ### How much does CloudAlly cost? CloudAlly does not publish a list price. No MSP price reports have been approved yet. ### Does CloudAlly offer a free trial? There is no free version. ### What does CloudAlly integrate with? CloudAlly lists integrations with Microsoft 365, Google Workspace, Salesforce and Dropbox. ### Is CloudAlly cloud or on-premises? CloudAlly is cloud-hosted; there is no on-premises version. ### Who is CloudAlly for? MSPs report using CloudAlly at sizes of 6-15, 16-50, 51-200 and 200+ technicians. ### What SaaS platforms does CloudAlly back up? CloudAlly backs up Microsoft 365, Google Workspace, Salesforce, Dropbox and Box. The product provides automated backup and recovery for each platform, stored in encrypted Amazon S3 regions selected by your organisation, with granular restore capabilities for individual items or entire datasets. ### Is CloudAlly priced per user, mailbox or tenant? CloudAlly's pricing is not published on the OpenText Cybersecurity website. MSPs should contact OpenText Cybersecurity directly for a quote based on your specific SaaS platforms being backed up and the total backup volumes you need. Existing CloudAlly customers retain their current subscription rates following the OpenText acquisition, so switching to a new contract may trigger pricing discussion. ### Can CloudAlly integrate with my PSA for billing? CloudAlly's integration with PSA billing systems and automation features is not documented in current OpenText resources. Contact OpenText Cybersecurity support directly to discuss whether PSA integration, multi-tenant billing features, or custom integration options are available for your environment and setup requirements. ### What compliance standards does CloudAlly meet? CloudAlly aligns with HIPAA, GDPR and ISO 27001 standards and holds industry certifications appropriate for backup operations. All data is encrypted at rest using AES-256 and encrypted in transit via HTTPS. This combination makes CloudAlly suitable for compliance-heavy industries including healthcare, financial services and public sector organisations that require third-party data protection. ### Is there a trial or free tier of CloudAlly available? CloudAlly's trial availability is not documented in current OpenText Cybersecurity resources. MSPs interested in evaluating the product should contact OpenText Cybersecurity sales directly for information about trial access, demonstration environments, or other evaluation options that may be available. Existing customers continue to use the product without service interruption following the OpenText acquisition.