# ConnectWise Automate > A customisable, script-driven RMM from ConnectWise for Windows endpoints, priced by quote. ConnectWise Automate is a remote monitoring and management platform from ConnectWise built around deep PowerShell scripting and patch automation, sold through a sales quote rather than published pricing. Listing updated 6 September 2026. Checked by MSP Software 5 September 2026. - Page: https://mspsoftware.net/software/connectwise-automate - Vendor: ConnectWise, https://mspsoftware.net/vendors/connectwise, website https://www.connectwise.com/platform/automate - Categories: RMM and patching (primary) - Free trial: yes. Free version: no. - Deployment: cloud and on-premises. Platforms: Windows and web. HQ: United States. Founded: 1982. - Support: help desk, knowledge base, phone, 24/7, live chat and community. Training: documentation, videos and webinars. ## From the vendor ConnectWise Automate is a remote monitoring and management platform from ConnectWise, built for MSPs that want deep, hands-on control over endpoint automation rather than a preset, guardrailed console. It grew out of LabTech Software, which ConnectWise acquired and later rebranded, and ConnectWise still sells Automate today as a separate product alongside its newer, cloud-native ConnectWise RMM. Automate covers Windows patch management with approval policies, pilot groups and maintenance windows, PowerShell-based scripting with AI-assisted script drafting, background remote troubleshooting, and data views for querying and exporting device and client information across an MSP's whole install base. It suits larger, more technical MSPs that want to write and maintain their own automation policies and scripts rather than rely mainly on vendor-built monitors, and those that specifically want the choice of on-premises hosting rather than cloud only. ConnectWise does not publish pricing for Automate; its pricing page routes buyers to a sales quote rather than a price list, so expect a negotiated, agent-based commercial conversation rather than a self-service checkout. ConnectWise's own site offers a free trial and a live demo as ways to evaluate the product before signing anything (checked September 2026). Automate can run in the cloud or on premises, and its agent is aimed primarily at Windows endpoints, with remote support that reaches across platforms; a buyer weighing macOS or Linux fleet management should confirm current agent coverage directly with ConnectWise rather than assume parity with the Windows agent. Automate integrates with ConnectWise's own PSA and with ScreenConnect for remote support, both part of the wider ConnectWise Asio platform, and its marketplace lists certified third-party integrations including Auvik for network monitoring, Bitdefender for endpoint protection and Acronis Cyber Protect Cloud for backup. ConnectWise is based in Tampa, Florida, in the United States, and has been owned by the private equity firm Thoma Bravo since 2019. Before buying, an MSP should ask ConnectWise for a like-for-like quote against ConnectWise RMM, confirm how much implementation and script-writing effort Automate will require day to day, and check the current agent platform list against its own fleet. ## Our take ConnectWise Automate suits an MSP that wants to write its own scripts and automation policies rather than lean on a vendor's pre-built monitors, and one that specifically wants the option of on-premises hosting. That approach asks more of a technician's time than a newer, more guardrailed tool such as NinjaOne or ConnectWise's own cloud-native ConnectWise RMM, so weigh the implementation and scripting effort against your team's capacity before committing. Because ConnectWise does not publish pricing, get a written quote and ask exactly what unit it is billed on and what it covers. It is also worth asking ConnectWise directly whether it is steering new customers toward ConnectWise RMM instead, since the two products now sit side by side. Confirm current macOS and Linux agent support if you manage anything beyond Windows. ## Pricing ConnectWise Automate does not publish a list price. ## Features | Feature | Supported | Note | | --- | --- | --- | | Patch management | yes | Windows OS patching with approval policies, pilot groups and maintenance windows. | | Scripting | yes | PowerShell, Bash and batch scripting, with AI-assisted script drafting. | | Remote access | yes | Background remote troubleshooting, plus integration with ScreenConnect. | | Monitoring and alerting | yes | Prebuilt and custom monitors with alerting. | | Software deployment | yes | Deployed via Automate's scripting and automation-policy engine rather than a separate deployment tool. | | Backup integration | yes | Acronis Cyber Protect Cloud is a certified integration in ConnectWise's marketplace. | | PSA integration | yes | Native integration with ConnectWise PSA as part of the ConnectWise Asio platform. | | Reporting | yes | Data views for querying, filtering and exporting device and client data, described for audits and QBRs. | | Automation policies | yes | Patch approval policies, pilot groups and maintenance windows; core to the product. | | Third-party application patching | yes | ConnectWise states Automate includes third-party patching, though it describes its newer ConnectWise RMM as covering a larger third-party patch list. | ## Integrations - ConnectWise PSA, https://mspsoftware.net/software/connectwise-psa - ScreenConnect, https://mspsoftware.net/software/screenconnect - Auvik, https://mspsoftware.net/software/auvik - Bitdefender GravityZone, https://mspsoftware.net/software/bitdefender-gravityzone - Acronis Cyber Protect Cloud, https://mspsoftware.net/software/acronis-cyber-protect-cloud Listed products that integrate with ConnectWise Automate: Acronis Cyber Protect Cloud, ConnectWise Managed EDR, ConnectWise PSA, ConnectWise RMM, CyberQP, HaloPSA, Huntress, IT Portal, Liongard, MSPbots, N-able Passportal, ScreenConnect and ThreatLocker. ## Alternatives - Atera: An all-in-one RMM, PSA and remote access platform priced per technician with unlimited managed endpoints. https://mspsoftware.net/software/atera. Compare: https://mspsoftware.net/compare/atera-vs-connectwise-automate - SuperOps: PSA and RMM combined for MSPs, priced per technician from £119 a month, with Monica AI included. https://mspsoftware.net/software/superops. Compare: https://mspsoftware.net/compare/connectwise-automate-vs-superops - ConnectWise RMM: Cloud RMM from ConnectWise with per-endpoint quote-only pricing. https://mspsoftware.net/software/connectwise-rmm - Datto RMM: Kaseya's cloud RMM, built to pair with Autotask PSA and Datto BCDR. https://mspsoftware.net/software/datto-rmm ## FAQ ### How much does ConnectWise Automate cost? ConnectWise Automate does not publish a list price. No MSP price reports have been approved yet. ### Does ConnectWise Automate offer a free trial? ConnectWise Automate offers a free trial. There is no free version. ### What does ConnectWise Automate integrate with? ConnectWise Automate lists integrations with ConnectWise PSA, ScreenConnect, Auvik, Bitdefender GravityZone and Acronis Cyber Protect Cloud. ### What integrates with ConnectWise Automate? Acronis Cyber Protect Cloud, ConnectWise Managed EDR, ConnectWise PSA, ConnectWise RMM, CyberQP and HaloPSA list an integration with ConnectWise Automate. ### Is ConnectWise Automate cloud or on-premises? ConnectWise Automate can be run in the cloud or on-premises. ### Who is ConnectWise Automate for? MSPs report using ConnectWise Automate at sizes of 51-200 and 200+ technicians. ### Is ConnectWise Automate priced per endpoint or per technician? ConnectWise does not publish pricing for ConnectWise Automate; its pricing page sends buyers to a sales quote rather than listing a per-endpoint or per-technician figure. Buyers should expect a negotiated quote and ask ConnectWise directly which unit its representative is proposing to bill on. A free trial and a live demo are both offered as ways to evaluate the product before agreeing a price. ### Is ConnectWise Automate the same product as ConnectWise RMM? No, ConnectWise Automate and ConnectWise RMM are two separate products that ConnectWise currently sells side by side. Automate offers deeper manual customisation and a choice of on-premises or cloud hosting, while ConnectWise RMM is a newer, cloud-native tool built on the ConnectWise Asio platform with more pre-built monitoring and less configuration. MSPs weighing the two should ask ConnectWise for a direct comparison against their own environment rather than assume one simply replaces the other. ### Can ConnectWise Automate run on premises instead of in the cloud? Yes, ConnectWise Automate can be deployed on premises or in the cloud, which is one of the differences ConnectWise draws against its newer, cloud-only ConnectWise RMM product. An MSP that specifically needs to keep the management server inside its own infrastructure should confirm current on-premises requirements and support terms with ConnectWise before buying. ### What does ConnectWise Automate integrate with? ConnectWise Automate integrates natively with ConnectWise PSA and with ScreenConnect for remote support, both part of the ConnectWise Asio platform. Its integration marketplace also lists certified third-party tools including Auvik for network monitoring, Bitdefender for endpoint protection and Acronis Cyber Protect Cloud for backup. MSPs should check ConnectWise's current marketplace listing for their specific tools before switching, since certified integrations can change. ### Who owns ConnectWise now? ConnectWise, the company behind ConnectWise Automate, has been owned by the private equity firm Thoma Bravo since 2019. ConnectWise itself was founded in 1982 and is based in Tampa, Florida. ConnectWise Automate originated as LabTech Software, which ConnectWise acquired and later rebranded under the ConnectWise name.