# NinjaOne SaaS Backup

> SaaS backup for Microsoft 365 and Google Workspace, sold through MSP partners.

NinjaOne SaaS Backup is a cloud backup service for Microsoft 365 and Google Workspace mailboxes, files, Teams and shared drives, sold to MSPs through distributor and partner channels. Originally Dropsuite, acquired by NinjaOne in June 2025. Listing updated 6 September 2026. Checked by MSP Software 5 September 2026.

- Page: https://mspsoftware.net/software/dropsuite
- Vendor: NinjaOne, https://mspsoftware.net/vendors/ninjaone, website https://www.ninjaone.com/saas-backup/
- Categories: Microsoft 365 and Google Workspace backup (primary), Backup and disaster recovery
- Free version: no.
- Deployment: cloud. Platforms: web. HQ: Singapore. Founded: 2011.
- Support: email and help desk. Training: documentation and videos.

## From the vendor

NinjaOne SaaS Backup is a cloud backup service from NinjaOne for Microsoft 365 and Google Workspace, covering mailboxes, files, Teams, OneDrive, SharePoint and shared drives, sold almost entirely through MSP and distributor partners rather than direct to end customers. It suits MSPs who want a lightweight, quick-to-deploy SaaS backup add-on to sell alongside an existing Microsoft 365 or Google Workspace management practice, without needing a large onboarding project per client. The product was originally Dropsuite and was acquired by NinjaOne in June 2025, now marketed as NinjaOne SaaS Backup. Existing Dropsuite customers can maintain their current setup without changes or optionally integrate into NinjaOne's broader platform. Pricing is per protected user per month, usually wholesale to the MSP, with the MSP setting its own retail price to clients rather than a single published customer-facing figure. NinjaOne SaaS Backup integrates with several specific PSA and billing platforms for usage-based invoicing, so protected user counts can flow into an MSP's own billing rather than being tracked manually each month. It offers white-label branding so the backup portal can be presented under the MSP's own name rather than the product brand. Self-service restore is available for end users where the MSP chooses to enable it, giving end users control over their own recovery workflows. The platform provides legal hold and e-discovery capabilities for regulated industries requiring compliance-focused retention policies and long-term archiving. Before buying, confirm which PSA and billing integrations are actually available for the platforms already in use, and check current wholesale pricing tiers directly with a distributor or NinjaOne partner manager, since retail pricing is set by the MSP rather than published.

## Pricing

NinjaOne SaaS Backup does not publish a list price.

## Features

| Feature | Supported | Note |
| --- | --- | --- |
| Microsoft 365 mail backup | yes | Microsoft 365 Exchange mailbox backup |
| SharePoint and OneDrive backup | yes | OneDrive and SharePoint backup supported |
| Microsoft Teams backup | yes | Microsoft Teams backup included |
| Google Workspace backup | yes | Google Workspace backup for Gmail, Drive, Calendar, Contacts |
| Granular restore | yes | Granular restore capability for individual items |
| Self-service restore for end users | yes | Self-service restore for end users available when enabled by MSP |
| White-label portal | yes | White-label portal allows branding under MSP name |
| Multi-tenant console | yes | Multi-tenant console for MSP management |
| PSA integration for billing | yes | Integrates with PSA and billing platforms for usage-based invoicing |

## Integrations

- NinjaOne RMM, https://mspsoftware.net/software/ninjaone

## Alternatives

- Keepit: Cloud backup for Microsoft 365, Google Workspace and 15+ SaaS apps, per-seat pricing on request. https://mspsoftware.net/software/keepit
- Druva: Fully managed backup and recovery for endpoints, servers, cloud and SaaS apps with quote-only pricing. https://mspsoftware.net/software/druva
- CrashPlan: Cloud backup for endpoints, servers, Microsoft 365 and Google Workspace, priced per user or custom quote. https://mspsoftware.net/software/crashplan. Compare: https://mspsoftware.net/compare/crashplan-vs-dropsuite
- Spanning Backup: SaaS backup for Microsoft 365, Google Workspace and Salesforce with infinite retention. https://mspsoftware.net/software/spanning-backup

## FAQ

### How much does NinjaOne SaaS Backup cost?

NinjaOne SaaS Backup does not publish a list price. No MSP price reports have been approved yet.

### Does NinjaOne SaaS Backup offer a free trial?

There is no free version.

### What does NinjaOne SaaS Backup integrate with?

NinjaOne SaaS Backup lists integrations with NinjaOne RMM.

### Is NinjaOne SaaS Backup cloud or on-premises?

NinjaOne SaaS Backup is cloud-hosted; there is no on-premises version.

### Who is NinjaOne SaaS Backup for?

MSPs report using NinjaOne SaaS Backup at sizes of 6-15, 16-50 and 51-200 technicians.

### Is NinjaOne SaaS Backup the same as Dropsuite?

NinjaOne SaaS Backup is the current official name of the product originally known as Dropsuite. NinjaOne acquired Dropsuite in June 2025 and rebranded it to NinjaOne SaaS Backup. Existing Dropsuite customers can maintain their current setup without changes or optionally integrate into NinjaOne's broader platform. The product's core backup capabilities for Microsoft 365 and Google Workspace remain the same.

### Can an MSP buy NinjaOne SaaS Backup directly, or only through a partner?

NinjaOne SaaS Backup is sold almost entirely through MSP and distributor partner channels rather than as a direct self-serve signup for end customers. An MSP wanting to resell it should expect to go through a distributor or NinjaOne's partner programme to get wholesale pricing, rather than finding a published retail price to compare against on NinjaOne's own site.

### Does NinjaOne SaaS Backup offer white-label branding for the backup portal?

NinjaOne SaaS Backup offers white-label branding so an MSP can present the backup and restore portal under its own name rather than the product brand, which matters for MSPs who want clients interacting with a branded self-service tool. Self-service restore for end users is available but is something the MSP chooses to enable rather than a default.

### Does NinjaOne SaaS Backup integrate with PSA billing systems?

NinjaOne SaaS Backup integrates with several PSA and billing platforms for usage-based invoicing, so protected user counts can be pulled into an MSP's own billing rather than tracked by hand each month. Which specific PSA integrations are available can change, so confirm current support for the exact platform in use before assuming automatic billing is included.

### Does NinjaOne SaaS Backup back up Microsoft Teams and SharePoint, not just email?

NinjaOne SaaS Backup covers mailboxes, files, Teams, OneDrive and shared drives for Microsoft 365, not only email, and it separately covers Google Workspace mail, files and shared drives for clients on that platform. MSPs supporting both Microsoft 365 and Google Workspace clients can typically run both under one NinjaOne SaaS Backup account rather than needing separate products.