# Kaseya MDR

> MDR service from Kaseya, the rebuilt successor to RocketCyber, sold on quote-only pricing.

RocketCyber is no longer sold under that name: rocketcyber.com now redirects to Kaseya MDR, a managed detection and response service from Kaseya that monitors endpoints, Microsoft 365 and firewalls. Kaseya does not publish a price; MDR pricing is quote-only, checked September 2026. Listing updated 6 September 2026. Checked by MSP Software 5 September 2026.

- Page: https://mspsoftware.net/software/kaseya-mdr
- Vendor: Kaseya, https://mspsoftware.net/vendors/kaseya, website https://www.kaseya.com/products/mdr-services/
- Categories: MDR and SOC (primary)
- Free version: no.
- Deployment: cloud. Platforms: web. HQ: United States. Founded: 2000.

## From the vendor

RocketCyber is a managed detection and response (MDR) service that used to be sold under that name to MSPs. It no longer is: rocketcyber.com now redirects to Kaseya's own MDR product page, and Kaseya describes the current product as "the evolution of RocketCyber, rebuilt from the ground up", with an AI-enhanced SOC, built-in automation and response actions, a redesigned alert-centric console and 400-day log retention. Kaseya states that existing RocketCyber customers are migrated to Kaseya MDR at no additional cost and keep their existing agents, so this is a rename and rebuild rather than a discontinuation. Kaseya MDR covers endpoints, Microsoft 365 and firewalls, with a team of analysts triaging and responding to alerts around the clock, including automatic isolation of ransomware and malware, and it connects to PSA tools for ticketing. Kaseya does not publish a price on its site; an MSP has to request a quote or book a demo rather than see a per-endpoint or per-user rate, so anyone comparing it with rivals that do publish pricing has to get a number directly from Kaseya's sales team before it can be compared like for like. Kaseya is based in Miami, Florida, in the United States, and was itself founded in 2000 as an RMM vendor before building out the wider IT Complete suite of MSP tools that Kaseya MDR is now part of. An MSP still searching for RocketCyber by name should treat this listing as a pointer to its replacement: the product to actually evaluate today is Kaseya MDR, not RocketCyber. Anyone with an existing RocketCyber contract should confirm with their Kaseya account team what, if anything, changes at renewal, since the underlying platform has been rebuilt rather than simply relabelled, and any MSP considering it fresh should ask on a demo exactly which of the SOC, network and identity capabilities other MDR vendors publish are actually included before comparing quotes.

## Our take

RocketCyber is worth listing only as a pointer: the name has gone, and what Kaseya now sells is Kaseya MDR, built on the same base but rebuilt with a new console and automation. It fits an MSP already running Kaseya VSA or BMS who wants one vendor to deal with for RMM, PSA and MDR together. Because Kaseya does not publish a price, weigh it against MDR vendors that do, such as Huntress or Field Effect MDR, and against Sophos MDR if you already run Sophos endpoint protection. On a demo, ask exactly what counts as an endpoint for pricing, what the SOC's response times look like in writing, and what happens to an existing RocketCyber agreement at renewal.

## Pricing

Kaseya MDR does not publish a list price.

## Features

| Feature | Supported | Note |
| --- | --- | --- |
| 24-hour human-staffed SOC | yes | Vendor states 24/7 expert threat monitoring and response with an AI-enhanced SOC. |
| Managed threat response and isolation | yes | Built-in automation and response actions, including automatic isolation of ransomware and malware. |
| Network monitoring | yes | Vendor states it monitors firewalls. |
| Microsoft 365 monitoring | yes | Vendor states it monitors Microsoft 365. |
| PSA integration for ticketing | yes | Vendor states PSA ticketing integration. |
| Works with third-party EDR | yes | Vendor states migrating customers keep their existing malware prevention tools, implying it layers on existing EDR/AV. |
| Dedicated incident response | yes | Vendor describes built-in response actions and automatic isolation as part of the SOC service. |

## Integrations

- Autotask PSA, https://mspsoftware.net/software/autotask
- Kaseya BMS, https://mspsoftware.net/software/kaseya-bms
- Datto RMM, https://mspsoftware.net/software/datto-rmm
- Kaseya VSA, https://mspsoftware.net/software/kaseya-vsa

## Alternatives

- Barracuda Managed XDR: A 24-hour SOC and XDR service for MSPs, priced per user on a quote-only basis. https://mspsoftware.net/software/barracuda-managed-xdr
- UnderDefense MAXI: Vendor-agnostic MDR platform from UnderDefense, starting at $11 per endpoint per month. https://mspsoftware.net/software/underdefense-maxi. Compare: https://mspsoftware.net/compare/kaseya-mdr-vs-underdefense-maxi
- Arctic Wolf: Concierge-led managed detection and response sold through custom, quote-only pricing. https://mspsoftware.net/software/arctic-wolf
- ConnectWise Managed EDR: Managed EDR from ConnectWise running on Bitdefender, Defender or SentinelOne, priced by quote. https://mspsoftware.net/software/connectwise-managed-edr

## FAQ

### How much does Kaseya MDR cost?

Kaseya MDR does not publish a list price. No MSP price reports have been approved yet.

### Does Kaseya MDR offer a free trial?

There is no free version.

### What does Kaseya MDR integrate with?

Kaseya MDR lists integrations with Autotask PSA, Kaseya BMS, Datto RMM and Kaseya VSA.

### Is Kaseya MDR cloud or on-premises?

Kaseya MDR is cloud-hosted; there is no on-premises version.

### Is RocketCyber still sold under that name?

No, RocketCyber is not sold under that name any more. rocketcyber.com now redirects to Kaseya's own MDR product page, and Kaseya describes the current product as the evolution of RocketCyber, rebuilt from the ground up. Existing RocketCyber customers are migrated to Kaseya MDR at no additional cost.

### How is Kaseya MDR (formerly RocketCyber) priced?

Kaseya MDR, the product that replaced RocketCyber, does not have published pricing on Kaseya's site. An MSP has to request a demo or a quote to get a price, rather than seeing a per-endpoint or per-user rate listed outright, so it cannot be compared directly against MDR vendors that do publish a starting price without contacting Kaseya's sales team first.

### What happens to an existing RocketCyber contract?

Kaseya states that existing RocketCyber customers are migrated to Kaseya MDR at no additional cost and keep their existing agents without reinstalling anything. An MSP still on a RocketCyber agreement should confirm directly with their Kaseya account team what, if anything, changes in scope or price at the next renewal.

### Does Kaseya MDR work with third-party endpoint protection?

Kaseya MDR appears to work alongside existing endpoint protection rather than requiring its own agent exclusively, since Kaseya states that customers migrating from RocketCyber keep their existing malware prevention tools. The exact list of supported third-party EDR and antivirus products is not published on the page checked, so an MSP should confirm compatibility with its specific tools on a demo.

### Where is Kaseya, the company behind RocketCyber and Kaseya MDR, based?

Kaseya, which now sells the MDR service that used to be called RocketCyber, is headquartered in Miami, Florida, in the United States. Kaseya itself was founded in 2000 as a remote monitoring and management vendor before expanding into the wider IT Complete suite of MSP tools that Kaseya MDR is now part of.