# Lexful > AI-native documentation platform with per-client pricing and natural language search. Lexful is an AI-native knowledge operations platform for managing IT documentation across clients, priced at $20 per actively managed client per month with a $300/month minimum and 12-month commitment. Listing updated 6 September 2026. Checked by MSP Software 5 September 2026. - Page: https://mspsoftware.net/software/lexful - Vendor: Lexful, https://mspsoftware.net/vendors/lexful, website https://lexful.ai/ - Categories: Documentation (primary) - Free trial: yes. Free version: no. - Deployment: cloud. Platforms: web. - Support: email, knowledge base and community. Training: documentation. ## From the vendor Lexful is an AI-native knowledge operations platform from Lexful for managed service providers. It modernizes IT documentation by combining client assets, documents, and credentials into a searchable knowledge graph with a natural language interface called Ask Lex, allowing technicians and AI agents to retrieve sourced answers about specific clients in seconds. The platform automatically generates and maintains documentation, helping teams escape manual document searches and accelerating technician onboarding significantly. Lexful is priced at $20 per actively managed client per month with a $300 minimum monthly commitment, requiring a 12-month contract billed monthly (checked September 2026). New customers receive a free trial month with full platform access. Every subscription includes a single unified tier with unlimited internal users, full-text search across documents and assets, version history with rollback capability, role-based access controls, credential storage with AES-256 encryption, and automations driven by client events. Read-only client access and external users are free, so MSPs only pay for clients they actively manage. Customer data remains within the platform and is never used to train AI models. Lexful integrates with major RMM platforms including NinjaOne, Datto RMM, ConnectWise RMM and N-able N-central; PSA platforms including ConnectWise PSA, Autotask PSA and HaloPSA; and asset intelligence tools such as Liongard. Via its Model Context Protocol, Lexful connects with AI assistants including Claude, ChatGPT and Copilot, enabling MSPs to automate workflows and arm AI agents with access to client documentation. MSPs should confirm their specific RMM and PSA are on Lexful's current integration list, note the 12-month minimum term commitment and $300 monthly minimum, and verify that the free trial covers their key integration requirements before committing. ## Our take Lexful stands out for AI-native search across client documentation and integration with major RMMs and PSAs. It suits MSPs that want to escape manual document searches and arm their technicians (or AI agents) with instant access to client information. The 12-month minimum term and $300/month minimum are worth checking against your projected client count and budget; the platform is most cost-effective at scale. Lexful is early compared to established documentation tools like Hudu and IT Glue, so review the roadmap for planned features such as webinars and additional third-party integrations. Confirm your RMM or PSA is currently integrated, since new integrations are rolling out. ## Pricing Lexful starts at US$20.00 per flat per month, according to the vendor (pricing page: https://lexful.ai/pricing). | Plan | Price | Per | Highlights | | --- | --- | --- | --- | | Standard | US$20.00 | flat per month | Unlimited internal users, Full-text search, Credential vault with AES-256 encryption, RMM and PSA integrations, AI agent access via MCP, Version history and rollback | ## Features | Feature | Supported | Note | | --- | --- | --- | | Password storage | yes | Credential vault with AES-256 encryption | | Custom asset templates | yes | Skills and tags frameworks for documentation organization | | Version history | yes | Full versioning and rollback capability | | Access controls and permissions | yes | Role-based access control with granular permissions | | RMM integration | yes | Integrates with NinjaOne, Datto RMM, ConnectWise RMM, N-able N-central | | PSA integration | yes | Integrates with ConnectWise PSA, Autotask PSA, HaloPSA | | SOP and process templates | yes | Document Engine converts raw notes into structured SOPs | | API access | yes | Full API access and MCP integration for AI agents | | Self-hosted option | no | Cloud-only SaaS platform | | Full-text search | yes | Ask Lex natural language search across all documents and assets | ## Integrations - NinjaOne, https://mspsoftware.net/software/ninjaone - Datto RMM, https://mspsoftware.net/software/datto-rmm - ConnectWise PSA, https://mspsoftware.net/software/connectwise-psa - ConnectWise RMM, https://mspsoftware.net/software/connectwise-rmm - N-able N-central, https://mspsoftware.net/software/n-central - Autotask PSA, https://mspsoftware.net/software/autotask - HaloPSA, https://mspsoftware.net/software/halopsa - Liongard, https://mspsoftware.net/software/liongard ## Alternatives - IT Glue: Documentation platform for passwords, configurations and procedures, now with published per-user pricing. https://mspsoftware.net/software/it-glue. Compare: https://mspsoftware.net/compare/it-glue-vs-lexful - Hudu: AI-powered documentation and passwords for IT teams, flat-rate per user with cloud or self-hosted. https://mspsoftware.net/software/hudu. Compare: https://mspsoftware.net/compare/hudu-vs-lexful - IT Portal: Cloud and on-premises IT documentation with integrated password management, from $20 per user per month. https://mspsoftware.net/software/it-portal. Compare: https://mspsoftware.net/compare/it-portal-vs-lexful - N-able Passportal: Password and credential management with IT documentation for MSPs, priced on request. https://mspsoftware.net/software/passportal. Compare: https://mspsoftware.net/compare/lexful-vs-passportal ## FAQ ### How much does Lexful cost? Lexful starts at US$20.00 per flat per month, according to the vendor, checked September 2026. ### Does Lexful offer a free trial? Lexful offers a free trial. There is no free version. ### What does Lexful integrate with? Lexful lists integrations with NinjaOne, Datto RMM, ConnectWise PSA, ConnectWise RMM, N-able N-central and Autotask PSA. ### Is Lexful cloud or on-premises? Lexful is cloud-hosted; there is no on-premises version. ### Who is Lexful for? MSPs report using Lexful at sizes of 6-15, 16-50 and 51-200 technicians. ### What's included in the free trial month? Lexful offers a free first month with full platform access at no cost. You get unlimited internal users, full-text search, credential storage, integrations, AI agent access via MCP, and all automation features. If you don't cancel during the trial, the account converts to the standard plan at $20 per actively managed client per month with the $300 minimum monthly charge and 12-month contract. You can cancel anytime during the trial period without charge. ### How is Lexful priced compared to Hudu or IT Glue? Lexful charges $20 per actively managed client documented in the platform, with a $300 minimum monthly commitment. This per-client pricing differs from per-user or per-technician models used by Hudu and IT Glue. A single MSP organisation with 50 documented clients pays the same as one with 200 documented clients as long as both meet the minimum. Lexful requires a 12-month contract billed monthly, whereas some competitors offer monthly flexibility. Calculate your documented client count to compare total cost. ### Does Lexful work with my RMM and PSA? Lexful integrates with major platforms including NinjaOne, Datto RMM, ConnectWise RMM and N-able N-central for RMM, and ConnectWise PSA, Autotask PSA and HaloPSA for PSA. The platform also connects to Liongard for asset intelligence and supports custom integrations via API. Integration rollout is ongoing, so confirm your specific tools are on Lexful's current integration list before committing to the 12-month contract. ### Can AI agents access Lexful documentation? Yes, Lexful is designed to integrate with AI assistants through its Model Context Protocol (MCP). This allows Claude, ChatGPT, Copilot Studio and other AI agents to query and retrieve information from Lexful within those platforms. The feature is included with every Lexful subscription and allows MSPs to automate workflows and give AI tools access to client documentation without manual data entry. ### Is Lexful cloud-only or can I host it on-premises? Lexful is a cloud-only SaaS platform with no on-premises deployment option. All data is stored and accessed through Lexful's cloud infrastructure. Credentials are encrypted with AES-256. If on-premises deployment is required, tools like IT Glue may offer alternatives, though most modern documentation platforms are cloud-based for security and scalability reasons.