# NinjaOne

> Cloud RMM for patching, scripting and remote control from one lightweight agent.

NinjaOne is a cloud-based remote monitoring and management platform that lets MSPs and IT teams patch, script, deploy software and remotely control Windows, macOS and Linux endpoints from one lightweight agent and console. Listing updated 5 September 2026. Checked by MSP Software 3 September 2026.

- Page: https://mspsoftware.net/software/ninjaone
- Vendor: NinjaOne, https://mspsoftware.net/vendors/ninjaone, website https://www.ninjaone.com
- Categories: RMM and patching (primary), Remote access and support
- Free trial: yes.
- Deployment: cloud. Platforms: Windows, macOS, Linux and web. HQ: United States. Founded: 2013.

## From the vendor

NinjaOne is a cloud-based remote monitoring and management platform for Windows, macOS and Linux endpoints, run entirely from a single lightweight agent and one web console. It covers automated patch management, scripting, software deployment and remote control as core features, with basic backup and mobile device management available as add-on modules rather than built in by default. It suits MSPs and internal IT teams that want a fast, modern RMM without running on-premises infrastructure, and those consolidating several point tools onto fewer agents per endpoint to cut down on what a technician has to install and maintain on every machine. NinjaOne also supports vulnerability and event log management as optional layers on top of the core agent. Pricing is per managed endpoint per month, billed directly to the MSP rather than published as a fixed list price, and it typically scales down per endpoint as a client base grows. NinjaOne integrates with the major PSA platforms, including ConnectWise PSA, HaloPSA, Autotask and Syncro, so an alert can open a ticket with device context already attached instead of a technician copying details across by hand. It also connects to documentation, backup and security tools through a documented API and a growing app marketplace, though the exact list of pre-built integrations is worth checking directly since it changes over time. NinjaOne was founded in 2013 and is based in the United States, and it offers a free trial, so an MSP can test the console against a handful of real endpoints before signing anything. MSPs comparing RMMs should confirm current per-endpoint pricing with a NinjaOne rep, since it is not published, and check that any specific third-party tool they already run has a maintained integration before switching.

## Our take

NinjaOne suits MSPs who want a fast, modern RMM console without babysitting on-premises servers, especially smaller and mid-sized teams consolidating tools onto one agent per endpoint. Its backup and mobile device management are add-ons rather than core strengths, so a shop that needs deep BCDR or MDM should treat those as separate buying decisions. Because pricing is not published, get a written quote covering per-endpoint cost at your expected device count before comparing it against a PSA-bundled RMM like Datto or ConnectWise. Check which of your existing PSA and security tools already have a maintained NinjaOne integration before you commit.

## Pricing

NinjaOne does not publish a list price.

## Features

| Feature | Supported | Note |
| --- | --- | --- |
| Patch management | yes |  |
| Scripting | yes |  |
| Remote access | yes |  |
| Monitoring and alerting | yes |  |
| Software deployment | yes |  |
| Network discovery | yes |  |
| Mobile device management | yes |  |
| Backup integration | yes |  |
| PSA integration | yes |  |
| Reporting | yes |  |
| Automation policies | yes |  |
| Third-party application patching | yes |  |

## Integrations

- ConnectWise PSA, https://mspsoftware.net/software/connectwise-psa
- HaloPSA, https://mspsoftware.net/software/halopsa
- Autotask, https://mspsoftware.net/software/autotask
- Syncro, https://mspsoftware.net/software/syncro

Listed products that integrate with NinjaOne: HaloPSA and Hudu.

## Alternatives

- N-able N-central: On-premises or cloud RMM built for larger, more complex managed estates. https://mspsoftware.net/software/n-central
- Datto RMM: Kaseya's cloud RMM, built to pair with Autotask PSA and Datto BCDR. https://mspsoftware.net/software/datto-rmm
- ConnectWise RMM: Cloud RMM from ConnectWise, built to pair with its own PSA. https://mspsoftware.net/software/connectwise-rmm
- ScreenConnect: ConnectWise's remote support and unattended access tool. https://mspsoftware.net/software/screenconnect. Compare: https://mspsoftware.net/compare/ninjaone-vs-screenconnect

## FAQ

### Does NinjaOne offer a free trial?

NinjaOne offers a free trial.

### What does NinjaOne integrate with?

NinjaOne integrates with ConnectWise PSA, HaloPSA, Autotask, Syncro.

### Is NinjaOne cloud or on-premises?

NinjaOne is available as cloud.

### Is NinjaOne priced per endpoint or per technician?

NinjaOne is priced per managed endpoint per month rather than per technician, so cost scales with the number of devices under management. The vendor does not publish a list price, and billing typically scales down per endpoint at higher volumes. MSPs should get a written quote for their expected device count, since a per-endpoint model can work out cheaper or more expensive than a per-technician PSA-bundled RMM depending on how many devices each technician manages.

### Does NinjaOne integrate with HaloPSA and Syncro as well as ConnectWise and Autotask?

Yes. NinjaOne lists integrations with ConnectWise PSA, HaloPSA, Autotask and Syncro, so alerts and device data can flow into any of these ticketing systems rather than only the ConnectWise or Datto product lines. This makes NinjaOne a workable choice for MSPs who are not locked into a single PSA vendor. Confirm the specific integration still covers the features you need, such as two-way ticket sync, directly with NinjaOne before switching.

### Are backup and mobile device management included in NinjaOne's core RMM price?

No. NinjaOne's core agent covers patching, scripting, software deployment and remote control, while backup and mobile device management are separate add-on modules with their own pricing. An MSP evaluating NinjaOne purely as an RMM should not assume BCDR or MDM functionality is bundled in, and should price those modules separately, or compare them against a dedicated backup or MDM product, before deciding whether to add them.

### Does NinjaOne run on-premises or only in the cloud?

NinjaOne is cloud-only: there is no self-hosted or on-premises version of the console. Every managed endpoint reports to NinjaOne's hosted infrastructure through the lightweight agent, so MSPs do not need to run or patch their own RMM server. This suits shops that want to avoid maintaining backend infrastructure, but it means an MSP cannot keep RMM data entirely on its own servers for a client with strict data residency requirements.