# N-able Passportal > Password and credential management with IT documentation for MSPs, priced on request. N-able Passportal is a cloud-based password and credential management platform with built-in IT documentation, from N-able, for MSPs managing multiple clients. N-able does not publish pricing for Passportal; MSPs get a quote from sales, and a free trial is available. Listing updated 6 September 2026. Checked by MSP Software 5 September 2026. - Page: https://mspsoftware.net/software/passportal - Vendor: N-able, https://mspsoftware.net/vendors/n-able, website https://www.n-able.com/products/passportal - Categories: Password management (primary), Documentation - Free trial: yes. Free version: no. - Deployment: cloud. Platforms: web. HQ: United States. Founded: 2000. - Support: phone, help desk and knowledge base. Training: documentation, videos and webinars. ## From the vendor N-able Passportal is a password and credential management platform from N-able for managed service providers, combining privileged access management with IT documentation in one cloud-hosted console. It stores and encrypts client credentials, applies role-based access rules across clients, subfolders and individual passwords, and can auto-generate and auto-expire passwords rather than leaving technicians to reuse them. A documentation manager alongside the password vault lets an MSP write and store client-specific IT documentation using built-in or custom templates, with per-document access control and full version history. Passportal also syncs credential changes with Active Directory and extends to Azure AD and Microsoft 365 accounts, and it logs who accessed which credential and when for audit purposes. Multi-factor authentication is supported through an authenticator app for iOS and Android, and technicians can run password complexity reports to audit credential strength across a client base. N-able does not publish pricing for Passportal on its website; MSPs need to request a quote through N-able sales rather than compare a published per-technician or per-user rate (checked September 2026). A free trial is offered so an MSP can test the console before committing to a contract, but there is no free tier for ongoing use. Passportal is sold as one of several N-able products and is commonly bought alongside other N-able tools, though nothing about it requires that stack. Passportal integrates with RMM platforms including Datto RMM, NinjaOne, ConnectWise Automate and Kaseya VSA, PSA tools including ConnectWise PSA, HaloPSA and Kaseya BMS, and network monitoring through Auvik, syncing client and asset records rather than requiring technicians to re-enter data by hand. N-able is headquartered in Burlington, Massachusetts, in the United States, and trades as an independent public company after separating from SolarWinds. MSPs evaluating Passportal should get a firm quote for their technician or client count before comparing it against a rival with published pricing, and use a trial or demo to confirm whether the documentation side covers the specific template types, such as network diagrams or SOP checklists, that their existing workflow depends on. ## Our take N-able Passportal bundles password management with IT documentation, which suits an MSP that wants both under one login rather than running a separate vault and a separate documentation tool such as IT Glue or Hudu. Because N-able does not publish pricing, budgeting a rollout means getting a quote first rather than sizing it against a published per-technician rate the way you could with a rival like Keeper or 1Password Business. The feature set leans on password automation, role-based access and audit logging rather than newer PAM capabilities such as breach monitoring or FIDO2 hardware keys, so confirm on a demo whether those matter for your compliance needs. It suits MSPs already running other N-able products who want one more piece on the same console. ## Pricing N-able Passportal does not publish a list price. ## Features | Feature | Supported | Note | | --- | --- | --- | | Shared team vaults | yes | Role-based access to shared credentials organised by client, subfolder and individual password. | | Role-based access control | yes | Granular role-based rules and policies across clients, subfolders and individual passwords. | | Password health reports | yes | Password complexity reports for auditing password strength across a client base. | | FIDO2 and hardware key support | no | N-able documents supported MFA as an authenticator app for iOS and Android; no FIDO2 or hardware key option is listed. | | Event logging and audit trail | yes | Detailed audit logs record who accessed which credential and when. | | Multi-tenant MSP console | yes | Built for MSPs managing credentials across multiple clients from one console; N-able states Passportal serves roughly 2,500 MSPs across about 165,000 clients. | | Password storage | yes | Core function: encrypted storage and retrieval of client credentials alongside documentation. | | Custom asset templates | yes | Both standard built-in and custom flexible documentation templates. | | Version history | yes | Full item version control on documentation entries. | | Access controls and permissions | yes | Per-document access control. | | RMM integration | yes | Syncs with Datto RMM, NinjaOne, ConnectWise Automate and Kaseya VSA. | | PSA integration | yes | Syncs with ConnectWise PSA, HaloPSA and Kaseya BMS. | | Self-hosted option | no | N-able describes Passportal as a 100% cloud PAM solution. | ## Integrations - Datto RMM, https://mspsoftware.net/software/datto-rmm - NinjaOne, https://mspsoftware.net/software/ninjaone - ConnectWise Automate, https://mspsoftware.net/software/connectwise-automate - Kaseya VSA, https://mspsoftware.net/software/kaseya-vsa - ConnectWise PSA, https://mspsoftware.net/software/connectwise-psa - HaloPSA, https://mspsoftware.net/software/halopsa - Kaseya BMS, https://mspsoftware.net/software/kaseya-bms - Auvik, https://mspsoftware.net/software/auvik Listed products that integrate with N-able Passportal: Devolutions Password Manager, IT Portal, N-able N-central, N-able N-sight RMM and N-able Take Control. ## Alternatives - NordPass: Password manager with team vaults, breach monitoring and Entra ID or Okta integration. https://mspsoftware.net/software/nordpass - Hudu: AI-powered documentation and passwords for IT teams, flat-rate per user with cloud or self-hosted. https://mspsoftware.net/software/hudu. Compare: https://mspsoftware.net/compare/hudu-vs-passportal - RoboForm for Business: Business password manager with team vaults and breach monitoring, priced per user billed annually. https://mspsoftware.net/software/roboform. Compare: https://mspsoftware.net/compare/passportal-vs-roboform - IT Glue: Documentation platform for passwords, configurations and procedures, now with published per-user pricing. https://mspsoftware.net/software/it-glue. Compare: https://mspsoftware.net/compare/it-glue-vs-passportal ## FAQ ### How much does N-able Passportal cost? N-able Passportal does not publish a list price. No MSP price reports have been approved yet. ### Does N-able Passportal offer a free trial? N-able Passportal offers a free trial. There is no free version. ### What does N-able Passportal integrate with? N-able Passportal lists integrations with Datto RMM, NinjaOne, ConnectWise Automate, Kaseya VSA, ConnectWise PSA and HaloPSA. ### What integrates with N-able Passportal? Devolutions Password Manager, IT Portal, N-able N-central, N-able N-sight RMM and N-able Take Control list an integration with N-able Passportal. ### Is N-able Passportal cloud or on-premises? N-able Passportal is cloud-hosted; there is no on-premises version. ### Is N-able Passportal priced per technician or per user? N-able does not publish a per-technician or per-user price for Passportal on its website. Pricing is quote only, so an MSP needs to contact N-able sales with its technician or client count to get a figure. A free trial is available if you want to test the console before requesting pricing. ### Does N-able Passportal offer a free trial? Yes, N-able offers a free trial of Passportal so an MSP can test the password management and documentation console before committing to a contract. There is no free version for ongoing use once the trial ends, and since pricing is not published, the trial is also the easiest way to get a feel for the product ahead of a sales conversation. ### What RMM and PSA tools does N-able Passportal integrate with? N-able Passportal integrates with RMM platforms including Datto RMM, NinjaOne, ConnectWise Automate and Kaseya VSA, and with PSA platforms including ConnectWise PSA, HaloPSA and Kaseya BMS, plus network monitoring through Auvik. These integrations sync client and asset records into Passportal rather than requiring technicians to re-enter data, and MSPs should check N-able's current integrations page for the specific version and setup steps their stack needs. ### Do I need other N-able products to use Passportal? No, N-able Passportal is sold as a standalone product and does not require any other N-able tool to run. It is commonly bought by MSPs already using other N-able products such as N-central or Take Control, and it integrates with Take Control for remote credential injection, but nothing about Passportal restricts it to an all-N-able stack. ### Does N-able Passportal replace a separate IT documentation tool? N-able Passportal includes a documentation manager alongside its password vault, with built-in and custom templates, per-document access control and version history, which can replace a separate tool for some MSPs. It does not document everything a dedicated tool like IT Glue or Hudu might, such as network diagrams or SOP-specific templates, which N-able does not call out as features, so check on a demo whether Passportal's documentation depth matches what your team currently relies on.