# SuperOps > PSA and RMM combined for MSPs, priced per technician from £119 a month, with Monica AI included. SuperOps is a combined professional services automation and remote monitoring and management platform from SuperOps for managed service providers, priced per technician per month from £119 when billed annually or £139 monthly (checked September 2026), with a separate per-endpoint plan available. Listing updated 6 September 2026. Checked by MSP Software 5 September 2026. - Page: https://mspsoftware.net/software/superops - Vendor: SuperOps, https://mspsoftware.net/vendors/superops, website https://superops.com/ - Categories: PSA and ticketing (primary), RMM and patching - Free trial: yes. Free version: no. - Deployment: cloud. Platforms: web, iOS and Android. HQ: India. Founded: 2020. - Support: email, phone and knowledge base. Training: documentation and webinars. ## From the vendor SuperOps is a combined professional services automation and remote monitoring and management platform from SuperOps for managed service providers who want service delivery and endpoint management run from one console rather than two connected products. It covers ticketing with SLA tracking, contracts and automated invoicing, project management, quoting, IT documentation with a client-facing knowledge base, and RMM functions including patch management, policy-based device management, network monitoring and mobile device management, alongside an agentic AI assistant called Monica that generates deployment-ready scripts, summarises patches and can resolve some routine tickets on its own. It suits MSPs who want PSA and RMM natively unified under one vendor and are comfortable building AI-generated scripts and automated ticket handling into daily operations, rather than shops wanting a best-of-breed PSA paired with a separate RMM of their choosing. SuperOps publishes its MSP pricing on its own site and licenses the core platform per technician: the Pro plan starts at 139 pounds per technician per month, or 119 pounds if billed annually, and includes PSA plus core RMM for up to 150 managed endpoints per technician (checked September 2026). Super adds advanced automation, deeper patching controls and Monica AI at 169 pounds per technician per month, or 149 pounds annually. A separate Super Plus tier drops the per-technician model in favour of per-endpoint pricing, currently from 2.10 pounds per endpoint per month under a stated limited-time offer at a 150-endpoint minimum, falling to 1.70 pounds above 1,000 endpoints, and adds MDM for Apple and Android devices with unlimited technicians. SuperOps offers a 14-day free trial with no credit card required, but there is no permanent free version once the trial ends. It integrates with remote access tools including Splashtop, TeamViewer and ConnectWise ScreenConnect, documentation platforms IT Glue and Hudu, and security vendors such as SentinelOne, Huntress and Acronis, among more than 30 listed integrations in its marketplace. SuperOps was founded in 2020 and is headquartered in Chennai, India, with additional offices in the US and EMEA. Before buying, an MSP should check that the 150-endpoint-per-technician allowance on Pro and Super actually covers its device count, since going over it means buying an endpoint pack or moving to the per-endpoint Super Plus plan instead. ## Our take SuperOps suits an MSP that wants PSA and RMM from one vendor with published, per-technician pricing rather than a quote-only sales process, and its Monica AI assistant for scripting and ticket automation sits inside the core workflow rather than being bolted on. Compare it against NinjaOne, which pairs RMM with third-party PSA partners rather than a native one, or HaloPSA, which is PSA only, priced per technician, with no RMM of its own. The catch is that Pro and Super licences bundle only 150 endpoints per technician, so a technician managing more devices needs an add-on endpoint pack or the per-endpoint Super Plus tier, which changes the cost comparison for asset-heavy shops. On a demo, check how Monica's automated ticket handling performs against your real ticket volume and confirm the endpoint allowance matches your actual devices per technician. ## Pricing SuperOps starts at £119.00 per technician per month, according to the vendor (pricing page: https://superops.com/pricing). | Plan | Price | Per | Highlights | | --- | --- | --- | --- | | Pro | £139.00 | technician per month | Ticketing and SLA tracking, Automated billing and invoicing, 150 endpoints per technician, Remote troubleshooting and proactive monitoring | | Super | £169.00 | technician per month | Everything in Pro, Ticketing automation and advanced patching, Advanced reporting and analytics, Monica AI | | Super Plus | £2.10 | endpoint per month | Everything in Super, MDM for Apple and Android devices, Unlimited technicians, Per-endpoint pricing from a 150-endpoint minimum | ## Features | Feature | Supported | Note | | --- | --- | --- | | Ticketing with SLA timers | yes | SLA tracking and breach alerts built into the service desk. | | Contract and agreement management | yes | Contracts tied to billable work and invoicing. | | Time tracking and timesheets | yes | Automated worklogs, plus manual time and billable-hour logging in the mobile app. | | Billing and invoicing | yes | Automated recurring and meter-based invoicing generated from tickets and contracts. | | Project management | yes | Project templates, milestone tracking and ticket-to-project linking. | | Client self-service portal | yes | White-label portal for invoices, quotes, payments and knowledge base access. | | Built-in knowledge base | yes | Part of the IT documentation module; articles can be exposed to the client portal. | | RMM integration | yes | RMM is native to the same platform rather than a separate integration. | | Accounting integration | yes | Integrates with Xero and QuickBooks. | | Reporting and dashboards | yes | Profitability and margin reporting; deeper analytics on the Super plan and above. | | Mobile app | yes | iOS and Android app covering PSA tickets and RMM alerts together. | | Workflow and ticket automation | yes | Event-based ticket automation, with Monica AI-driven ticket handling from the Super plan. | | Asset and configuration tracking | yes | Unified asset management across Windows, Mac and Linux endpoints. | | Patch management | yes | AI-assisted scheduling for OS and third-party patches. | | Scripting | yes | Monica AI generates Windows, Mac and Linux scripts from plain-English prompts, Super plan and above. | | Remote access | yes | Built-in Splashtop-based remote sessions, plus integrations with TeamViewer and ConnectWise ScreenConnect. | | Monitoring and alerting | yes | Intelligent alerting groups related alerts to reduce noise. | | Software deployment | yes | One-click deployment of security agents and scripted software installs. | | Mobile device management | yes | MDM for Apple and Android devices, included from the Super Plus plan. | | Backup integration | yes | Integrates with Acronis, Axcient and Dropsuite. | | PSA integration | yes | Native to the same platform. | | Reporting | yes | | | Automation policies | yes | Policy-based device management framework. | | Third-party application patching | yes | Patches third-party applications alongside the OS. | ## Integrations - HaloPSA, https://mspsoftware.net/software/halopsa - IT Glue, https://mspsoftware.net/software/it-glue - Hudu, https://mspsoftware.net/software/hudu - Huntress, https://mspsoftware.net/software/huntress - SentinelOne, https://mspsoftware.net/software/sentinelone - ConnectWise ScreenConnect, https://mspsoftware.net/software/screenconnect - Splashtop, https://mspsoftware.net/software/splashtop - Acronis Cyber Protect Cloud, https://mspsoftware.net/software/acronis-cyber-protect-cloud Listed products that integrate with SuperOps: Alternative Payments, ConnectSecure, FlexPoint, Guardz and Splashtop. ## Alternatives - Autotask: Kaseya's per-user PSA for ticketing, contracts and billing. 5 out of 5 from 1 review. https://mspsoftware.net/software/autotask. Compare: https://mspsoftware.net/compare/autotask-vs-superops - ConnectWise PSA: Ticketing, contracts and billing for a service desk, from ConnectWise. https://mspsoftware.net/software/connectwise-psa. Compare: https://mspsoftware.net/compare/connectwise-psa-vs-superops - Atera: An all-in-one RMM, PSA and remote access platform priced per technician with unlimited managed endpoints. https://mspsoftware.net/software/atera. Compare: https://mspsoftware.net/compare/atera-vs-superops - Syncro XMM: Combined PSA and RMM priced per technician, with no per-endpoint fee. https://mspsoftware.net/software/syncro. Compare: https://mspsoftware.net/compare/superops-vs-syncro ## FAQ ### How much does SuperOps cost? SuperOps starts at £119.00 per technician per month, according to the vendor, checked September 2026. ### Does SuperOps offer a free trial? SuperOps offers a free trial. There is no free version. ### What does SuperOps integrate with? SuperOps lists integrations with HaloPSA, IT Glue, Hudu, Huntress, SentinelOne and ConnectWise ScreenConnect. ### What integrates with SuperOps? Alternative Payments, ConnectSecure, FlexPoint, Guardz and Splashtop list an integration with SuperOps. ### Is SuperOps cloud or on-premises? SuperOps is cloud-hosted; there is no on-premises version. ### Is SuperOps priced per technician or per endpoint? SuperOps's Pro and Super plans are priced per technician per month, from 139 pounds (119 pounds if billed annually), with each technician licence bundling up to 150 managed endpoints. A separate Super Plus tier switches to per-endpoint pricing instead, starting at 2.10 pounds per endpoint per month for a minimum of 150 endpoints and falling to 1.70 pounds above 1,000 endpoints, with unlimited technicians. MSPs with more devices than technicians should compare both models before choosing a plan. ### Does SuperOps offer a free trial or a free version? SuperOps offers a 14-day free trial with no credit card required, covering both the PSA and RMM sides of the platform. There is no permanent free version once the trial ends, so ongoing use requires a paid subscription on one of SuperOps's published per-technician or per-endpoint plans. ### What is Monica AI in SuperOps? Monica is SuperOps's built-in agentic AI assistant, available from the Super plan upward, that generates deployment-ready scripts for Windows, Mac and Linux from plain-English descriptions, summarises patches before deployment, and can resolve some routine tickets automatically. It is not included on the entry-level Pro plan, so MSPs wanting AI-assisted scripting and ticket automation need Super or Super Plus. ### What does SuperOps integrate with? SuperOps integrates with remote access tools including Splashtop, TeamViewer and ConnectWise ScreenConnect, documentation platforms IT Glue and Hudu, and security vendors such as SentinelOne, Huntress and Acronis, among more than 30 listed integrations in its marketplace. MSPs should check SuperOps's own marketplace page for the current list before switching tools, since coverage can change. ### Where is SuperOps based and how old is the company? SuperOps was founded in 2020 by Arvind Parthiban and Jayakumar Karumbasalam and is headquartered in Chennai, India, with additional offices in the US and EMEA. It is a venture-backed private company rather than a division of a larger conglomerate, which is worth weighing against an established vendor when judging long-term platform stability.