# TruGrid SecureRDP > Zero trust remote access to Windows desktops, RDS and VDI, priced per user from $12 a month. TruGrid SecureRDP is a zero trust remote access platform from TruGrid for reaching Windows desktops, RDS servers and virtual desktops without a VPN, priced per user with published tiers starting at $12 a month for a single user. Listing updated 6 September 2026. Checked by MSP Software 5 September 2026. - Page: https://mspsoftware.net/software/trugrid-securerdp - Vendor: TruGrid, https://mspsoftware.net/vendors/trugrid, website https://www.trugrid.com/securerdp/ - Categories: Remote access and support (primary) - Free trial: yes. Free version: no. - Deployment: cloud. Platforms: Windows, macOS, iOS and Android. HQ: United States. Founded: 2018. - Support: email, knowledge base and live chat. Training: documentation and videos. ## From the vendor TruGrid SecureRDP is a zero trust remote access platform from TruGrid (legally N.E. Desktop Software, Inc.) for MSPs and organisations that need to reach Windows desktops, Remote Desktop Services (RDS) servers and virtual desktop infrastructure without opening a VPN tunnel or exposing an RD Gateway to the internet. Every connection is authenticated in TruGrid's cloud, with multi-factor authentication enabled by default, before a Remote Desktop Protocol session is brokered to the target machine, so no inbound firewall ports need to stay open. It covers single-user remote work through to RDS server fleets and Azure Virtual Desktop, and the Business tier adds a fleet dashboard for monitoring server and desktop health, live session shadowing, and role-based admin access. It suits MSPs replacing an exposed RDP-over-VPN setup or a Citrix deployment, and organisations that need to satisfy PCI, HIPAA or cyber insurance requirements around remote desktop access. A solo user or small team that mainly needs occasional one-off support sessions on machines it does not manage is probably better served by a dedicated helpdesk tool, since TruGrid is built around persistent access to enrolled, domain-joined machines rather than ad hoc sessions with a stranger's computer. TruGrid SecureRDP is priced per user, with tiers published on TruGrid's own site (checked September 2026). The Basic plan is $12 a month for a single user and up to 10 computers. The Business plan starts at $15 per user per month billed monthly, or $13.50 per user per month billed annually, with a minimum of 20 users and unlimited computers, and comes with a free trial that TruGrid states requires no credit card. Enterprise, aimed at organisations with 5,000 or more users, and the MSP & Resellers tier are both quote-only. There is no free version once a trial ends. TruGrid authenticates against on-premises Active Directory or Microsoft Entra ID (Azure AD), including hybrid environments, and is listed on the Pax8 and Ingram Micro marketplaces for MSPs that procure software that way. TruGrid is based in Schaumburg, Illinois, in the United States. Before buying, an MSP should check that the Business tier's 20-user minimum suits its smallest clients, and confirm its target machines can run TruGrid's cloud connection broker, since the product has no self-hosted or on-premises gateway option. ## Our take TruGrid SecureRDP is worth a look for an MSP that wants to close exposed RDP ports and force MFA without bolting on a separate VPN client and MFA product, and its per-user pricing is published for the Basic and Business tiers rather than quote-only. It suits shops standardising client desktops on RDS or Azure Virtual Desktop, less so an MSP whose main need is occasional one-off support sessions on unmanaged machines, where a tool such as ScreenConnect or TeamViewer fits better. Check the Business tier's 20-user minimum against your smallest client before quoting it, confirm your target servers are Windows Server RDS hosts or Active Directory-joined machines TruGrid can broker to, and get Enterprise or MSP & Resellers pricing in writing since neither is published. ## Pricing TruGrid SecureRDP starts at US$12.00 per technician per month, according to the vendor (pricing page: https://www.trugrid.com/pricing/). | Plan | Price | Per | Highlights | | --- | --- | --- | --- | | Basic | US$12.00 | technician per month | 1 user, up to 10 computers, Built-in MFA, zero trust access, no VPN needed, Standard support | | Business (monthly billing) | US$15.00 | technician per month | Minimum 20 users, unlimited computers, Agentless connection brokering and RDS fleet monitoring, Free trial, no credit card required | | Business (annual billing) | US$13.50 | technician per month | 10% saving versus monthly billing, Minimum 20 users, unlimited computers, Priority email support | ## Features | Feature | Supported | Note | | --- | --- | --- | | Unattended access | yes | Provides persistent access to enrolled Windows PCs, RDS servers and VDI, not only one-off sessions. | | On-demand support session | no | Built around persistent, pre-enrolled Active Directory-joined machines rather than ad hoc one-time support sessions on arbitrary computers. | | Mobile device support | yes | Client apps for iPhone and Android connect to remote desktops, alongside Windows and Mac apps. | | File transfer | yes | File transfer via copy and paste. | | Multi-monitor support | yes | | | Self-hosted option | no | Cloud-brokered only; TruGrid markets itself against on-premises gateway appliances. | | White-label branding | yes | Branded sign-in portal on the Business plan; co-branded client experience on the MSP & Resellers tier. | ## Integrations - Microsoft Entra ID, https://mspsoftware.net/software/microsoft-entra-id - Active Directory, https://www.trugrid.com/securerdp/ - Pax8, https://www.trugrid.com/partners/pax8/ - Ingram Micro, https://www.trugrid.com/partners/ingram-micro/ - Scale Computing HyperCore, https://www.trugrid.com/partners/scale-computing-hypercore/ ## Alternatives - N-able Take Control: Remote support software from N-able with built-in diagnostics, sold by quote rather than published price. https://mspsoftware.net/software/take-control. Compare: https://mspsoftware.net/compare/take-control-vs-trugrid-securerdp - RustDesk: Open-source remote desktop client with a paid, self-hosted Pro server from $11.88 per login user a month. https://mspsoftware.net/software/rustdesk. Compare: https://mspsoftware.net/compare/rustdesk-vs-trugrid-securerdp - Splashtop: Remote support and unattended access priced simply per technician. https://mspsoftware.net/software/splashtop. Compare: https://mspsoftware.net/compare/splashtop-vs-trugrid-securerdp - Getscreen.me: Browser-based remote access billed per user plus a small per-device fee, with a self-hosted option. https://mspsoftware.net/software/getscreen. Compare: https://mspsoftware.net/compare/getscreen-vs-trugrid-securerdp ## FAQ ### How much does TruGrid SecureRDP cost? TruGrid SecureRDP starts at US$12.00 per technician per month, according to the vendor, checked September 2026. ### Does TruGrid SecureRDP offer a free trial? TruGrid SecureRDP offers a free trial. There is no free version. ### What does TruGrid SecureRDP integrate with? TruGrid SecureRDP lists integrations with Microsoft Entra ID, Active Directory, Pax8, Ingram Micro and Scale Computing HyperCore. ### Is TruGrid SecureRDP cloud or on-premises? TruGrid SecureRDP is cloud-hosted; there is no on-premises version. ### Is TruGrid SecureRDP priced per user or per computer? TruGrid SecureRDP is priced per user rather than per computer. The Business plan is published at $15 per user per month billed monthly, or $13.50 per user per month billed annually, for a minimum of 20 users and unlimited computers. A separate Basic plan covers a single user and up to 10 computers for $12 a month. Enterprise and MSP & Resellers pricing is quote-only. ### Does TruGrid SecureRDP need a VPN or open firewall ports? No, TruGrid SecureRDP is designed to work without a VPN or any inbound firewall exposure. Users authenticate in TruGrid's cloud with multi-factor authentication enabled by default before a Remote Desktop Protocol session is brokered to the target Windows machine, so TruGrid states that no inbound RDP or gateway ports need to stay open. ### Is there a free trial for TruGrid SecureRDP? Yes, TruGrid offers a free trial of its Business plan that TruGrid states requires no credit card. The Basic plan does not carry the same trial offer and is bought directly. There is no ongoing free version once a trial period ends. ### What does TruGrid SecureRDP integrate with? TruGrid SecureRDP authenticates against on-premises Active Directory or Microsoft Entra ID (Azure AD), including hybrid AD and Azure AD environments, and supports any MFA already integrated into Microsoft Azure. It is also listed on the Pax8 and Ingram Micro marketplaces, and its Enterprise plan automates virtual desktop pools on VMware hypervisors, including Scale Computing's HyperCore. ### How is TruGrid SecureRDP different from remote support tools like TeamViewer or ScreenConnect? TruGrid SecureRDP is built for persistent, zero trust access to Windows desktops, RDS servers and VDI that an organisation already manages, rather than for starting one-off support sessions on someone else's computer. TeamViewer and ScreenConnect are built around ad hoc attended and unattended support sessions instead, which suits helpdesk work on machines outside your own domain better than TruGrid's Active Directory-based model.