Autotask vs ConnectWise PSA

Autotask and ConnectWise PSA are both listed under PSA and ticketing. Autotask was founded in 2007; ConnectWise PSA in 1982.

Autotask Kaseya's PSA for ticketing, contracts and billing, paired with Datto RMM.

Datto · PSA and ticketing

No reviews yet

Reported pricing

No prices reported yet.

Deployment cloud

Platforms web

HQ United States

Founded 2007

Integrations

Datto RMMIT GlueDatto BCDRQuickBooks

Full Autotask listing

ConnectWise PSA Ticketing, contracts and billing for a service desk, from ConnectWise.

ConnectWise · PSA and ticketing

No reviews yet

Reported pricing

No prices reported yet.

Deployment cloud

Platforms web

HQ United States

Founded 1982

Integrations

ConnectWise RMMScreenConnectQuickBooksXero

Full ConnectWise PSA listing

Features

Autotask ConnectWise PSA

Ticketing with SLA timers yes yes

Contract and agreement management yes yes

Time tracking and timesheets yes yes

Billing and invoicing yes yes

Project management unknown yes

Client self-service portal unknown yes

Built-in knowledge base unknown unknown

RMM integration yes yes

Accounting integration yes yes

Reporting and dashboards yes yes

Mobile app unknown unknown

Workflow and ticket automation yes yes

Asset and configuration tracking unknown unknown