Every category of software an MSP runs, with pricing and reviews from other MSPs on each listing.
Ticketing, contracts and billing for a service desk, usually the system every other tool reports into.
Agents on client endpoints for monitoring, patching, scripting and remote control.
The wiki for passwords, configurations and procedures a service desk needs mid-ticket.
Backup and recovery for servers and workstations, on-site or in the cloud.
Backup for mailboxes, files and Teams or Drive data that the platform vendor does not fully cover.
An agent that watches endpoints for malicious activity and stops it, not just known signatures.
A staffed security operations centre watching the alerts an EDR agent raises, day and night.
Filtering for phishing, malware and business email compromise, on top of the mailbox platform.
Blocks malicious and unwanted destinations at the DNS or web layer, on and off the client network.
Multi-factor authentication and access control for the accounts an attacker actually wants.
Scans client environments for weaknesses and tracks the evidence a compliance framework asks for.
Discovers and monitors switches, firewalls and access points across client sites.
Remote control and support sessions into a client machine, on demand or unattended.
A shared vault for the credentials a team needs and a client should never see in plain text.
Phishing simulations and short training that turn end users into a line of defence.
Builds and sends quotes and proposals faster than a blank document, usually with e-signature.
Reconciles what a vendor or distributor billed against what a client should be charged.
Manages and secures Microsoft 365 tenants across every client from one console.
Turns asset age and warranty data into the report a vCIO takes into a quarterly business review.
