Password management software is a shared vault for the credentials a team needs day to day, kept out of spreadsheets and sticky notes and away from a client's own systems.
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| Product | Vendor | From | Free trial | Deployment | Rating | Reviews |
|---|---|---|---|---|---|---|
| 1Password Business | 1Password | US$8.99 per user per month | Yes | cloud | 0 | |
| Bitwarden | Bitwarden | US$4.00 per user per month | Yes | cloud, on-premises | 0 | |
| CyberQP | CyberQP | not published | Yes | cloud | 0 | |
| Dashlane Business | Dashlane | not published | Yes | cloud | 0 | |
| Delinea Secret Server | Delinea | not published | Yes | cloud, on-premises | 0 | |
| Devolutions Password Manager | Devolutions | US$3.00 per user per month | cloud, on-premises | 0 | ||
| Devolutions Remote Desktop Manager | Devolutions | US$25.00 per user per month | Yes | cloud, on-premises, hybrid | 0 | |
| Hudu | Hudu | US$27.00 per user per month | Yes | cloud, on-premises | 0 | |
| IT Glue | IT Glue | US$29.00 per user per month | No | cloud | 0 | |
| IT Portal | IT Portal Inc. | US$20.00 per user per month | No | cloud, on-premises | 0 | |
| JumpCloud | JumpCloud | US$3.00 per user per month | Yes | cloud | 0 | |
| Keeper | Keeper Security | not published | Yes | cloud | 0 | |
| LastPass Business | LastPass | not published | Yes | cloud | 0 | |
| ManageEngine PAM360 | ManageEngine | not published | Yes | cloud, on-premises, hybrid | 0 | |
| ManageEngine Password Manager Pro | ManageEngine | not published | Yes | on-premises | 0 | |
| N-able Passportal | N-able | not published | Yes | cloud | 0 | |
| NordPass | Nord Security | not published | Yes | cloud | 0 | |
| Passbolt | Passbolt SA | US$4.90 per user per month | Yes | cloud, on-premises | 0 | |
| Proton Pass | Proton | not published | No | cloud | 0 | |
| RoboForm for Business | Siber Systems, Inc. | US$39.96 per user per year | Yes | cloud | 0 | |
| Securden Unified PAM | Securden | not published | Yes | cloud, on-premises, hybrid | 0 | |
| Vaultwarden | Vaultwarden | not published | on-premises | 0 |
Password management software stores and shares credentials securely across a team, with role-based access control determining who can see or use which passwords, and an audit trail recording who accessed what and when. Breach monitoring alerts when a stored credential appears in a known data breach, and password health reports flag weak or reused passwords across the vault. MSP-focused products typically add a multi-tenant console, keeping each client's credentials in a separate, access-controlled vault rather than one shared pool. It does not store network diagrams, procedures or asset records; that is documentation software, a related but separate category, though some documentation tools include basic password storage too.
Pricing is per user or per technician per month, usually with a lower tier for basic vault access and a higher one that includes secrets management or emergency access features. Multi-tenant MSP consoles are sometimes a separate product tier from the consumer or single-business version of the same vendor's software.
Shared team vaults with proper role-based access control are the baseline; beyond that, breach monitoring and password health reports give ongoing visibility into risk rather than a one-time setup. FIDO2 and hardware key support matter for teams wanting the strongest available login protection for the vault itself, and secrets management, storing API keys and other non-password credentials, is relevant if your team handles infrastructure secrets beyond logins. Emergency access, letting a designated person into the vault if the primary user is unavailable, and a multi-tenant MSP console matter specifically for running this across multiple clients rather than one team's internal use.
SSO integration lets technicians log into the password vault itself using existing single sign-on credentials rather than a separate password, which reduces one more login to manage. A browser extension and mobile app matter for day-to-day usability, since a vault technicians find inconvenient gets bypassed in practice.
Ask about the contract term, whether multi-tenant MSP features require a separate or higher-priced tier, and what happens to stored credentials if you cancel or switch vendors. Ask how emergency access works and who at your organisation can authorise it.
A small MSP can usually manage with a single shared vault and basic role-based access, without needing a full multi-tenant console if the client count is low. A larger MSP managing many clients' credentials needs the multi-tenant MSP console to keep vaults properly separated, along with the audit trail and emergency access controls that matter more as more technicians have some level of access.
No, though there is overlap. Password management software is purpose-built for storing and sharing credentials securely with strong vault-specific controls, while documentation software stores passwords as one of several record types alongside diagrams and procedures. Some MSPs use one product for both.
Reputable vendors use strong encryption so that even they cannot read stored passwords without the master credentials, but no system is risk-free. Ask a vendor directly about their encryption model and any past security incidents before trusting a vault with client credentials.
A multi-tenant console keeps each client's credentials properly separated and makes access control easier to manage as you grow, but a small MSP with very few clients may get by with careful use of a simpler shared vault at first.
Not fully. Password management stores and shares credentials, while privileged access management adds time-limited, monitored access specifically for high-risk admin accounts. Clients with sensitive systems typically need both rather than treating one as a substitute for the other.
Most products let you designate an emergency contact who can request access to another user's vault after a waiting period, giving the original user a chance to deny it if they are simply away rather than unreachable. Configuration varies by vendor.