Overview

Bitwarden is an open-source password manager with a shared organisation vault, available as a hosted cloud service or self-hosted, with published pricing and a genuinely usable free tier for individuals.

From the vendor

Bitwarden is an open-source password manager with a shared organisation vault for teams, available as a hosted cloud service or self-hosted on the MSP's or client's own server. Pricing starts from $4 per user per month, published on Bitwarden's site, and there is a genuinely usable free tier for individuals alongside the paid business plans.

Bitwarden suits MSPs and clients who are price-sensitive on this category specifically, since its published business pricing is markedly lower than most competitors, and those who value the transparency of open-source, independently audited code over a closed-source product. It integrates with major identity providers for single sign-on on business plans, supports passkeys and hardware security keys, and offers a command-line and API interface, so MSPs can script vault provisioning as part of client onboarding rather than adding users by hand. Because self-hosting shifts responsibility for uptime and updates onto whoever runs the server, MSPs choosing that option for a client should treat it as another piece of infrastructure to maintain, not a way to avoid ongoing work, and should confirm which enterprise features, such as advanced reporting, are limited to the higher published business tier before promising them to a client on the base plan. MSPs standardising several clients on Bitwarden should also confirm whether they are managing each organisation vault separately or through a partner-facing view, since the product data on file does not detail a dedicated multi-tenant MSP console the way some competitors offer, and should ask directly whether that gap has since been addressed.

Our take

Bitwarden is the price-conscious default in this category, and open-source, independently audited code is a genuine reassurance for clients who ask about it. Its published pricing means you can quote a client accurately before ever contacting the vendor. Self-hosting is available but adds real maintenance responsibility, so only choose it for a client who understands that trade-off. Confirm which reporting and admin features sit behind the higher business tier before promising them at the base price.

Pricing

Starting price US$4.00 per user per month
Free version Yes

Vendor pricing page

Reported pricing

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Features

Password management

Shared team vaults yes
Role-based access control unknown
Breach monitoring unknown
Password health reports unknown
SSO integration yes
FIDO2 and hardware key support yes
Secrets management unknown
Browser extension unknown
Mobile app unknown
Event logging and audit trail unknown
Emergency access unknown
Multi-tenant MSP console unknown
Show all 24 features

Identity and access

Multi-factor authentication unknown
Single sign-on unknown
Conditional access and device trust unknown
Privileged access management unknown
Passwordless and passkey support unknown
Directory sync unknown
Session and risk monitoring unknown
Legacy VPN and app support unknown
Self-service password reset unknown
Breach monitoring unknown
RADIUS and SAML support unknown
Admin audit log unknown

Support and training

Deployment cloud, on-premises
Platforms Windows, macOS, Linux, iOS, Android, web
HQ United States
Founded 2016

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FAQ

How much does Bitwarden cost?
Bitwarden starts at US$4.00 per user per month, according to the vendor.
Does Bitwarden offer a free trial?
There is a genuinely free version.
Is Bitwarden cloud or on-premises?
Bitwarden is available as cloud and on-premises.
Does Bitwarden's free tier work for a business?

Bitwarden's free tier is aimed at individuals rather than teams, and the product data on file describes it as genuinely usable rather than a crippled trial. A business wanting a shared organisation vault, admin controls and single sign-on should expect to move to a paid business plan, which is still published at a markedly lower price than most competitors.

Can Bitwarden be self-hosted by a client instead of the MSP?

Yes, Bitwarden can be self-hosted on either the MSP's or the client's own server rather than only through Bitwarden's hosted cloud service. Whoever hosts it takes on responsibility for uptime, backups and updates, so MSPs should agree explicitly with the client who is responsible for that maintenance before choosing self-hosting.

Is Bitwarden's open-source code independently audited?

Yes, Bitwarden's code is open source and independently audited, which the product data on file notes as a specific reassurance for security-conscious clients over a closed-source competitor. MSPs can point clients to these independent audits directly when a client asks how they can verify Bitwarden's security claims themselves.

What features are limited to Bitwarden's higher business tier?

The existing product data on file notes that some enterprise features, such as advanced reporting, sit behind Bitwarden's higher published business tier rather than the base plan. MSPs should confirm exactly which reporting and admin features their chosen tier includes before promising them to a client on a lower-priced plan.

Customer feedback

Bitwarden reviews

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