Features
MDR and SOC
EDR and XDR
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MDR and SOC
EDR and XDR
Support and training
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FAQ
Is Huntress cloud or on-premises?
Does an MSP need its own security analysts to sell Huntress?
No. Huntress pairs its endpoint agent with its own 24 hour, human-staffed security operations centre, so an MSP does not need to hire or train its own analysts to offer managed detection and response. Huntress positions itself as a partner working alongside an MSP's existing service desk, investigating and explaining threats rather than leaving raw alerts for a technician to interpret.
Does Huntress open tickets automatically in a PSA?
Yes, Huntress integrates with most major PSA and RMM platforms so detections open tickets automatically in a service desk's existing queue rather than requiring a technician to check a separate console. Confirm current integration support for the specific PSA and RMM already in use, since coverage and depth can vary between platforms.
Does Huntress cover anything beyond endpoint detection and response?
Yes. Alongside its core managed EDR, Huntress also offers identity threat detection and a managed security awareness training product, which some MSPs buy separately or alongside the core service. Each is priced and quoted separately, so confirm which modules are actually included in a given quote rather than assuming they are bundled by default.
How is Huntress priced for MSP partners?
Huntress is priced per endpoint per month, quoted to MSP partners at wholesale rates, with the MSP setting its own retail price for clients rather than a single published list price existing for comparison. An MSP should get a current wholesale rate directly from Huntress before quoting a client, since it is not published on the public site.
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