Field Effect MDR is a managed detection and response service from Field Effect, covering endpoints, cloud accounts and network traffic, priced per user with a published range of $5 to $25 a month depending on package and volume, with exact figures only available through a custom quote.
Listing updated . Checked by MSP Software .
Field Effect MDR is a managed detection and response service from Field Effect for MSPs and the small and mid-sized businesses they support, combining a 24-hour security operations centre with its own endpoint agent, cloud account monitoring and network traffic analysis. It comes in three named packages, MDR Endpoint, MDR Core and MDR Complete, that add cloud and network coverage, extended log retention and additional SOC and reporting depth as an environment gets more complex or carries cyber insurance and regulatory requirements. It suits an MSP that wants one vendor covering endpoint, Microsoft 365 or Google Workspace, and network detection rather than stitching together separate tools, and one that is comfortable working through Field Effect's own detection stack rather than layering MDR on top of an existing third-party EDR product.
Field Effect publishes a pricing range rather than a fixed rate: its pricing page states that MDR "typically ranges from $5 to $25 per user per month, depending on the chosen solution, volume of users, and deployment requirements" (checked September 2026), with the exact figure for a given package and tenant only available by requesting a personalised quote. There is no published free tier, and no free trial is mentioned on the vendor's site; the sales route is a quote form or a demo rather than self-serve sign-up. Field Effect names Google Workspace, Microsoft 365, AWS and Zendesk as cloud services it can monitor directly, and its MSP partner programme describes integrating MDR with a partner's professional services automation tool for two-way alert and ticket sync, though the vendor does not name specific PSA platforms on its public pages. The endpoint agent covers Windows, macOS and Linux.
Field Effect is headquartered in Ottawa, Canada, and was founded in 2016. Its SOC analyst team the company describes as drawn largely from Five Eyes intelligence agencies. An MSP evaluating Field Effect MDR should get the exact per-user price for the specific package and volume it needs during the quote process rather than relying on the published range, and should confirm during a demo which PSA and RMM tools are actually supported, since the vendor's own site does not list them.
Field Effect MDR suits an MSP that wants a single vendor handling endpoint, Microsoft 365 or Google Workspace, and network detection under one SOC, rather than one that has already standardised on a separate EDR and just wants managed monitoring layered on top, since Field Effect ships and manages its own endpoint agent. The three-tier packaging (Endpoint, Core, Complete) maps roughly to how much of the environment you want covered, but with only a $5 to $25 per-user range published, get the exact number for your package and volume in writing before comparing it against Huntress or Arctic Wolf. Because no PSA or RMM integrations are named publicly, ask on a demo exactly which tools it syncs with and how tickets flow back into your PSA.
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|---|---|---|
| 24-hour human-staffed SOC | yes | 24-hour SOC that the vendor says is staffed largely by veterans of Five Eyes intelligence agencies. |
| Managed threat response and isolation | yes | Automatically or manually blocks malicious processes and isolates affected endpoints. |
| Own endpoint telemetry agent | yes | Own endpoint agent for Windows, macOS and Linux, not built on a third-party EDR engine. |
| Identity threat detection | yes | Flags credential-compromise signals such as failed logins, concurrent sessions and access from unexpected locations on monitored cloud accounts. |
| Network monitoring | yes | Network module covers unprotected and roaming devices and IoT, plus a DNS firewall against blacklisted sites. |
| Microsoft 365 monitoring | yes | Vendor names Microsoft 365 alongside Google Workspace, AWS and Zendesk as monitored cloud services. |
| Monthly threat reporting | unknown | Not stated on Field Effect's public pages; confirm reporting cadence on a demo. |
| PSA integration for ticketing | yes | MSP partner page describes bi-directional PSA sync for alerts and tickets, without naming specific PSA platforms. |
| Multi-tenant console | yes | MSP partner page describes managing client security posture from one portal. |
| Works with third-party EDR | unknown | Field Effect ships its own endpoint agent; no mention of running alongside a separate third-party EDR. |
| Dedicated incident response | yes | Dedicated incident response and incident response readiness are listed as services alongside the core MDR packages. |
Field Effect MDR is the current name for Field Effect's managed detection and response product on the vendor's site today; every product, pricing and partner page at fieldeffect.com uses "Field Effect MDR" and none reference "Covalence" any longer. Anyone who bought or evaluated it under the Covalence name should treat Field Effect MDR as the same line, since the vendor's site shows no separate product of that name.
Field Effect MDR is priced per user rather than per endpoint or per device. The vendor's pricing page states the cost typically ranges from $5 to $25 per user per month depending on which of the three packages (MDR Endpoint, MDR Core or MDR Complete) is chosen, how many users are covered, and deployment requirements, with the exact figure given only in a personalised quote.
Field Effect does not mention a free trial or a free tier on its pricing or product pages. The buying process runs through a demo or a quote request form rather than self-serve sign-up, so there is no way to trial Field Effect MDR without contacting the vendor.
Field Effect's MSP partner page states that Field Effect MDR integrates with "preferred professional services automation (PSA) tools" for two-way alert and ticket sync, but the vendor does not name which specific PSA or RMM platforms are supported on its public pages. An MSP should confirm its own PSA and RMM are on Field Effect's current integration list during a demo before switching.
Field Effect is headquartered in Ottawa, Canada. The company was founded in 2016 by Matt Holland, and Field Effect describes its analyst team as drawn largely from Five Eyes intelligence agencies, which it uses as the basis for its 24-hour SOC monitoring.
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