Sophos MDR is a fully managed, 24/7 detection and response service from Sophos that monitors endpoints, network, identity, email and cloud across more than 500 supported third-party integrations, priced per user and per server on a quote-only basis with no starting price published.
Listing updated . Checked by MSP Software .
Sophos MDR is a fully managed detection and response service from Sophos, aimed at organisations and the MSPs that serve them who want round-the-clock threat monitoring without building an in-house security operations centre. The service combines an AI-driven investigation layer, which Sophos says resolves 52 percent of cases end to end with no human involvement in an average of 89 seconds, with human analysts and dedicated incident responders who take over the rest. Coverage spans endpoint, network, identity, email, cloud and business applications, and Sophos describes it as vendor-agnostic: it is built to work alongside an existing security stack, including environments running Microsoft, CrowdStrike or SentinelOne tools, as well as with Sophos's own endpoint agent, through what Sophos states is more than 500 supported third-party integrations. Incident response is included with no hourly caps or extra charges once a threat is confirmed, and the service carries a breach protection warranty, though Sophos does not publish the warranty's monetary terms or say which service tier it applies to on its public pages.
Sophos does not publish MDR pricing. Its pricing page states the model is "simple per-user and per-server pricing with no hidden extras" but gives no figures, so a quote from Sophos or a partner is required (checked September 2026). No MDR-specific free trial is stated; the only trial link on the MDR page leads to a general Sophos Central platform trial rather than the MDR service itself. For MSPs, Sophos MDR is managed through Sophos Central, which gives a single multi-tenant dashboard across customers, and Sophos offers separate MSP billing programmes, including a consumption-based option, alongside integrations with RMM and PSA tools.
Sophos is based in Abingdon, England, and has been owned by Thoma Bravo since 2020. An MSP evaluating Sophos MDR should get a written quote covering per-user and per-server pricing for its actual environment, confirm exactly what the breach protection warranty covers and excludes, and check that its existing RMM, PSA and any third-party EDR already deployed are on Sophos's current integration list before signing.
Sophos MDR's case for an MSP is that it will sit on top of a stack you already run rather than forcing a switch to Sophos endpoint protection, backed by a large integration list and a breach protection warranty most rivals do not offer. The trade-off is that Sophos publishes no prices or minimums, so you cannot size the cost of a deal without a call, unlike a self-serve competitor such as Huntress. If you are comparing options, put Sophos MDR against Arctic Wolf and Huntress, both of which also sell MDR to MSPs and end customers on a similar managed model, and ask each vendor for the exact incident response scope, breach warranty terms and any minimum seat count before you commit.
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Arctic Wolf Concierge-led managed detection and response sold through custom, quote-only pricing. No reviews yet All alternatives to Sophos MDR| Feature | Supported | Note |
|---|---|---|
| 24-hour human-staffed SOC | yes | 24/7 AI-accelerated SOC with human analyst oversight; Sophos states 52% of cases are resolved end to end by AI alone in an average of 89 seconds. |
| Managed threat response and isolation | yes | Full threat containment and removal rather than alerting only, with no hourly caps on incident response. |
| Own endpoint telemetry agent | yes | Sophos has its own endpoint agent (Sophos Central/Intercept X) but the service also ingests telemetry from third-party endpoint tools. |
| Identity threat detection | yes | Identity threat detection and response (ITDR) is listed among the covered domains. |
| Network monitoring | yes | Network detection and response (NDR) telemetry is part of the integration coverage. |
| Microsoft 365 monitoring | yes | Email and business application telemetry, including Microsoft 365, are among the monitored integration categories. |
| Monthly threat reporting | unknown | Sophos does not state a reporting cadence on its public MDR pages; confirm on a demo or with sales. |
| PSA integration for ticketing | yes | Sophos documents PSA and RMM integrations through its integrations marketplace and MSP partner materials. |
| Multi-tenant console | yes | Delivered through Sophos Central, which gives MSPs a single multi-tenant dashboard across customer environments. |
| Works with third-party EDR | yes | Vendor-agnostic by design; Sophos names Microsoft, CrowdStrike and SentinelOne environments as supported alongside its own stack. |
| Dedicated incident response | yes | Dedicated incident responders with full threat removal, no hourly caps or additional fees. |
Sophos MDR is priced per user and per server rather than strictly per endpoint, according to Sophos's own pricing page, but Sophos does not publish any actual figures. An MSP or organisation has to request a quote to see a price, and that quote will reflect the specific mix of users and servers being covered.
Yes, Sophos MDR is built to be vendor-agnostic and Sophos specifically names Microsoft, CrowdStrike and SentinelOne environments as ones it supports, alongside its own Sophos endpoint agent. Sophos states the service integrates with more than 500 third-party security and IT tools in total, so an existing stack does not need to be replaced to add Sophos MDR on top of it.
Sophos MDR includes a breach protection warranty, but Sophos does not state its monetary limits, exclusions or which service tier it applies to on its public product pages. Anyone considering Sophos MDR should ask Sophos or a partner for the warranty's written terms before signing, rather than assuming its scope from marketing copy.
Sophos does not clearly state a free trial specific to the MDR service on its product page; the only trial link there leads to a general trial of the Sophos Central platform rather than the managed MDR service itself. Buyers should ask Sophos or a partner directly whether a proof-of-concept or trial period is available for MDR.
No, Sophos MDR and Secureworks Taegis are separate product lines sold under the same corporate parent. Sophos completed its acquisition of Secureworks in February 2025, but as of the date this was checked the two are still distinct offerings rather than a single merged MDR product.
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