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Blackpoint Cyber

blackpointcyber.com · Blackpoint Cyber · Last updated 03 Sept 2026
MDR and SOC EDR and XDR
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Overview

Blackpoint Cyber is a managed detection and response provider with its own SOC platform covering Microsoft 365, network and endpoint signals, staffed by an in-house analyst team that can respond to and isolate threats automatically.

From the vendor

Blackpoint Cyber is a managed detection and response provider built around its own SOC platform, covering MDR for Microsoft 365 and network activity alongside endpoint response, staffed by an in-house analyst team that can respond to and isolate a compromised device or account without waiting for the MSP to act first. It suits MSPs who want an all-in-one response service covering cloud identity and network signals as well as the endpoint, rather than an EDR agent that only raises alerts for a technician to triage manually. Because response actions can happen automatically, MSPs should understand what Blackpoint's analysts are authorised to do on their own before an incident occurs, rather than during one.

Pricing is per endpoint or per protected user per month, quoted to MSP partners at wholesale rates rather than published, with the MSP setting its own client-facing price. Blackpoint Cyber integrates with several third-party PSA platforms for ticket creation, and its own portal is built for multi-tenant use, so a technician can see response actions taken automatically across every client alongside detections that still need manual review, rather than logging into each client's environment separately. Before buying, confirm exactly which PSA integrations are supported for automated ticketing, and ask what level of automatic response, such as isolating a device or disabling a compromised account, is enabled by default versus requiring MSP approval first, since that changes how much oversight a technician retains during an active incident. It is also worth asking how findings that still need manual review are surfaced to a technician, by email, PSA ticket, or only inside Blackpoint's own portal, since that affects how quickly a lower-confidence detection actually gets looked at.

Our take

Blackpoint Cyber suits MSPs who want response to cover Microsoft 365 and network signals, not just the endpoint, and who are comfortable with an analyst team taking automatic action on a compromised device or account. Confirm what triggers an automatic response versus what requires MSP sign-off first, since that balance matters during an actual incident. Pricing is wholesale and quoted rather than published, so get a specific per-endpoint or per-user rate before setting a retail price. It is a reasonable fit alongside an MSP's existing PSA, provided the specific PSA integration needed is confirmed as supported.

Pricing

The vendor does not publish pricing facts for Blackpoint Cyber.

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Features

MDR and SOC

24-hour human-staffed SOC yes
Managed threat response and isolation yes
Own endpoint telemetry agent unknown
Identity threat detection unknown
Network monitoring yes
Microsoft 365 monitoring yes
Monthly threat reporting unknown
PSA integration for ticketing yes
Multi-tenant console yes
Works with third-party EDR unknown
Dedicated incident response yes

EDR and XDR

Behavioural detection unknown
Show all 23 features

MDR and SOC

EDR and XDR

Automated remediation unknown
Rollback to pre-attack state unknown
USB and device control unknown
Application allow-listing unknown
Offline protection unknown
Threat hunting console unknown
Managed MDR add-on unknown
SIEM and SOAR integration unknown
RMM integration unknown
macOS support unknown
Linux support unknown

Support and training

Deployment cloud
Platforms Windows, web
Support 24/7
HQ United States
Founded 2014

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FAQ

Is Blackpoint Cyber cloud or on-premises?
Blackpoint Cyber is available as cloud.
Does Blackpoint Cyber cover Microsoft 365 and network activity, or only endpoints?

Blackpoint Cyber's MDR platform covers Microsoft 365 and network activity alongside endpoint response, not just the endpoint agent that some competing MDR products are built around. This is one of its main differentiators, giving an in-house analyst team visibility into cloud identity and network signals as well as device-level threats when deciding how to respond to an incident.

Can Blackpoint Cyber's analysts take action without MSP approval?

Blackpoint's in-house analyst team can respond to and isolate a compromised device or account automatically as part of its managed response, rather than only alerting the MSP and waiting for approval. MSPs evaluating Blackpoint should ask exactly what actions are authorised automatically versus what requires MSP sign-off first, since this affects how much control a technician retains during an active incident.

Does Blackpoint Cyber create tickets in a PSA automatically?

Blackpoint Cyber integrates with several third-party PSA platforms for automatic ticket creation, so detections and response actions can appear in an existing service desk queue. Coverage is limited to specific supported PSAs rather than every platform on the market, so confirm the exact PSA in use is supported before assuming tickets will be created without manual entry.

How does Blackpoint Cyber price its MDR service?

Blackpoint Cyber is priced per endpoint or per protected user per month, quoted to MSP partners at wholesale rates rather than published as a fixed list price, with the MSP setting its own client-facing price. Because pricing can be structured either way depending on the modules used, confirm which basis applies before comparing it against another MDR provider's quote.

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