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NinjaOne

www.ninjaone.com · NinjaOne · Last updated 03 Sept 2026
RMM and patching Remote access and support
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Overview

NinjaOne is a cloud-based remote monitoring and management platform that lets MSPs and IT teams patch, script, deploy software and remotely control Windows, macOS and Linux endpoints from one lightweight agent and console.

From the vendor

NinjaOne is a cloud-based remote monitoring and management platform for Windows, macOS and Linux endpoints, run entirely from a single lightweight agent and one web console. It covers automated patch management, scripting, software deployment and remote control as core features, with basic backup and mobile device management available as add-on modules rather than built in by default. It suits MSPs and internal IT teams that want a fast, modern RMM without running on-premises infrastructure, and those consolidating several point tools onto fewer agents per endpoint to cut down on what a technician has to install and maintain on every machine. NinjaOne also supports vulnerability and event log management as optional layers on top of the core agent.

Pricing is per managed endpoint per month, billed directly to the MSP rather than published as a fixed list price, and it typically scales down per endpoint as a client base grows. NinjaOne integrates with the major PSA platforms, including ConnectWise PSA, HaloPSA, Autotask and Syncro, so an alert can open a ticket with device context already attached instead of a technician copying details across by hand. It also connects to documentation, backup and security tools through a documented API and a growing app marketplace, though the exact list of pre-built integrations is worth checking directly since it changes over time. NinjaOne was founded in 2013 and is based in the United States, and it offers a free trial, so an MSP can test the console against a handful of real endpoints before signing anything. MSPs comparing RMMs should confirm current per-endpoint pricing with a NinjaOne rep, since it is not published, and check that any specific third-party tool they already run has a maintained integration before switching.

Our take

NinjaOne suits MSPs who want a fast, modern RMM console without babysitting on-premises servers, especially smaller and mid-sized teams consolidating tools onto one agent per endpoint. Its backup and mobile device management are add-ons rather than core strengths, so a shop that needs deep BCDR or MDM should treat those as separate buying decisions. Because pricing is not published, get a written quote covering per-endpoint cost at your expected device count before comparing it against a PSA-bundled RMM like Datto or ConnectWise. Check which of your existing PSA and security tools already have a maintained NinjaOne integration before you commit.

Pricing

Free trial Yes

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Features

RMM and patching

Patch management yes
Scripting yes
Remote access yes
Monitoring and alerting yes
Software deployment yes
Network discovery yes
Mobile device management yes
Backup integration yes
PSA integration yes
Reporting yes
Automation policies yes
Third-party application patching yes

Remote access and support

Show all 24 features

RMM and patching

Remote access and support

Unattended access unknown
On-demand support session unknown
Mobile device support unknown
File transfer unknown
Session recording unknown
Multi-monitor support unknown
In-session chat unknown
Self-hosted option unknown
White-label branding unknown
Wake-on-LAN unknown
Command-line scripted deployment unknown
PSA integration unknown

Integrations

ConnectWise PSAHaloPSAAutotaskSyncro

Support and training

Deployment cloud
Platforms Windows, macOS, Linux, web
HQ United States
Founded 2013

Alternatives in RMM and patching

All RMM and patching software
ConnectWise RMM Cloud RMM from ConnectWise, built to pair with its own PSA. No reviews yet Datto RMM Kaseya's cloud RMM, built to pair with Autotask PSA and Datto BCDR. No reviews yet N-able N-central On-premises or cloud RMM built for larger, more complex managed estates. No reviews yet

Compare NinjaOne

NinjaOne vs ConnectWise RMMNinjaOne vs Datto RMMNinjaOne vs N-able N-central

FAQ

Does NinjaOne offer a free trial?
NinjaOne offers a free trial.
What does NinjaOne integrate with?
NinjaOne integrates with ConnectWise PSA, HaloPSA, Autotask, Syncro.
Is NinjaOne cloud or on-premises?
NinjaOne is available as cloud.
Is NinjaOne priced per endpoint or per technician?

NinjaOne is priced per managed endpoint per month rather than per technician, so cost scales with the number of devices under management. The vendor does not publish a list price, and billing typically scales down per endpoint at higher volumes. MSPs should get a written quote for their expected device count, since a per-endpoint model can work out cheaper or more expensive than a per-technician PSA-bundled RMM depending on how many devices each technician manages.

Does NinjaOne integrate with HaloPSA and Syncro as well as ConnectWise and Autotask?

Yes. NinjaOne lists integrations with ConnectWise PSA, HaloPSA, Autotask and Syncro, so alerts and device data can flow into any of these ticketing systems rather than only the ConnectWise or Datto product lines. This makes NinjaOne a workable choice for MSPs who are not locked into a single PSA vendor. Confirm the specific integration still covers the features you need, such as two-way ticket sync, directly with NinjaOne before switching.

Are backup and mobile device management included in NinjaOne's core RMM price?

No. NinjaOne's core agent covers patching, scripting, software deployment and remote control, while backup and mobile device management are separate add-on modules with their own pricing. An MSP evaluating NinjaOne purely as an RMM should not assume BCDR or MDM functionality is bundled in, and should price those modules separately, or compare them against a dedicated backup or MDM product, before deciding whether to add them.

Does NinjaOne run on-premises or only in the cloud?

NinjaOne is cloud-only: there is no self-hosted or on-premises version of the console. Every managed endpoint reports to NinjaOne's hosted infrastructure through the lightweight agent, so MSPs do not need to run or patch their own RMM server. This suits shops that want to avoid maintaining backend infrastructure, but it means an MSP cannot keep RMM data entirely on its own servers for a client with strict data residency requirements.

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