NinjaOne is a cloud-based remote monitoring and management platform from NinjaOne for MSPs and internal IT teams, covering patching, scripting, remote access and monitoring, with native ticketing, PSA and backup modules, priced per managed endpoint per month from $1.50 to $3.75 depending on volume (checked September 2026).
Listing updated . Checked by MSP Software .
NinjaOne is a cloud-based remote monitoring and management platform from NinjaOne for Windows, macOS and Linux endpoints, run from a single lightweight agent and one web console. The core RMM covers automated patch management for Windows, macOS, Linux and over 200 third-party applications, scripting, software deployment, remote monitoring and alerting, network discovery, mobile device management and remote control. It suits MSPs and internal IT teams that want a fast, modern RMM without running on-premises infrastructure, and those consolidating several point tools onto fewer agents per endpoint.
NinjaOne also sells NinjaOne PSA and NinjaOne Ticketing, and NinjaOne Backup, all built natively into the same platform rather than as third-party integrations or standalone products. NinjaOne PSA covers contract management, time tracking, billing and invoicing, a client self-service portal, IT asset tracking and workflow automation, with QuickBooks Online for accounting. NinjaOne Backup covers device backup for endpoints and servers and SaaS backup for Microsoft 365 and Google Workspace, with immutable cloud storage and granular restore of files, folders, mailboxes or full images; it is only available inside the NinjaOne platform, not as a separate product.
Pricing is per managed endpoint per month, and NinjaOne publishes a volume-based range rather than a fixed list price: from $1.50 per endpoint per month at 10,000 or more endpoints up to $3.75 per endpoint per month at 50 or fewer endpoints, billed monthly or annually (checked September 2026). NinjaOne offers a 14-day free trial and no free version. It integrates with the major PSA platforms, including ConnectWise PSA, HaloPSA and Autotask, remote access tools including ConnectWise ScreenConnect and Splashtop, and security tools including CrowdStrike and SentinelOne, through a documented integrations directory and API. NinjaOne is based in the United States and was founded in 2013. MSPs comparing RMMs should confirm current per-endpoint pricing at their expected device count directly with NinjaOne, since the published range is volume-based, and check whether NinjaOne PSA or NinjaOne Backup covers what they need before treating either as a full replacement for a dedicated PSA or BCDR product.
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|---|---|---|
| Patch management | yes | Covers Windows, macOS, Linux and over 200 third-party applications. |
| Scripting | yes | |
| Remote access | yes | Sessions launch from the console or from a ticket. |
| Monitoring and alerting | yes | |
| Software deployment | yes | |
| Network discovery | yes | |
| Mobile device management | yes | |
| Backup integration | yes | Via NinjaOne Backup, a native module inside the platform, not a third-party integration. |
| PSA integration | yes | Third-party PSAs (ConnectWise, HaloPSA, Autotask) plus a native NinjaOne PSA module. |
| Reporting | yes | |
| Automation policies | yes | Automated task policies and auto-remediation. |
| Third-party application patching | yes |
| Feature | Supported | Note |
|---|---|---|
| Unattended access | yes | |
| On-demand support session | yes | Quick Connect works on unmanaged or BYOD devices without a VPN. |
| Mobile device support | yes | |
| File transfer | yes | |
| Session recording | yes | |
| Multi-monitor support | yes | |
| In-session chat | yes | |
| Self-hosted option | no | NinjaOne is cloud-only; there is no self-hosted console. |
| White-label branding | unknown | |
| Wake-on-LAN | yes | |
| Command-line scripted deployment | unknown | |
| PSA integration | yes | Launches directly from NinjaOne Ticketing and third-party PSAs. |
| Feature | Supported | Note |
|---|---|---|
| Image-based backup | yes | Via NinjaOne Backup's Device Backup module. |
| Local backup appliance | no | NinjaOne Backup is cloud-based; there is no on-premises appliance. |
| Cloud storage included | yes | |
| Instant local or cloud virtualisation | no | |
| Ransomware detection | unknown | Immutable storage is confirmed; active detection is not. |
| Ransomware warranty | no | |
| Bare-metal recovery | unknown | |
| Application-aware backup | unknown | |
| Backup screenshot verification | no | |
| Offsite replication | yes | Cloud storage is the offsite copy. |
| VMware and Hyper-V support | unknown | |
| RMM integration | yes | Native to the same platform. |
| Feature | Supported | Note |
|---|---|---|
| Microsoft 365 mail backup | yes | |
| SharePoint and OneDrive backup | unknown | |
| Microsoft Teams backup | unknown | |
| Google Workspace backup | yes | |
| Granular restore | yes | Files, folders and mailboxes. |
| Unlimited retention | unknown | |
| Anomaly and ransomware detection | unknown | |
| Self-service restore for end users | unknown | |
| White-label portal | unknown | |
| Multi-tenant console | yes | Same multi-tenant NinjaOne console as the RMM. |
| PSA integration for billing | yes | Native to NinjaOne PSA. |
| Feature | Supported | Note |
|---|---|---|
| Ticketing with SLA timers | yes | Part of NinjaOne PSA/Ticketing, native to the platform. |
| Contract and agreement management | yes | |
| Time tracking and timesheets | yes | |
| Billing and invoicing | yes | |
| Project management | unknown | Not confirmed as a distinct project management module beyond ticketing. |
| Client self-service portal | yes | |
| Built-in knowledge base | unknown | |
| RMM integration | yes | Native to the same platform. |
| Accounting integration | yes | QuickBooks Online; CSV export for other accounting systems. |
| Reporting and dashboards | unknown | |
| Mobile app | unknown | |
| Workflow and ticket automation | yes | |
| Asset and configuration tracking | yes |
NinjaOne is priced per managed endpoint per month rather than per technician, so cost scales with the number of devices under management. NinjaOne publishes a volume-based range on its own pricing page: from $1.50 per endpoint per month at 10,000 or more endpoints up to $3.75 per endpoint per month at 50 or fewer endpoints (checked September 2026). MSPs should get a written quote for their expected device count, since a per-endpoint model can work out cheaper or more expensive than a per-technician PSA-bundled RMM depending on how many devices each technician manages.
Yes. NinjaOne documents integrations with ConnectWise PSA, HaloPSA and Autotask, so alerts and device data can flow into any of these ticketing systems rather than only the ConnectWise or Datto product lines. NinjaOne also sells its own native NinjaOne PSA and NinjaOne Ticketing module built into the same platform, as an alternative to a third-party PSA. Confirm the specific third-party integration still covers the features you need, such as two-way ticket sync, directly with NinjaOne before switching.
NinjaOne PSA and Ticketing and NinjaOne Backup are separate modules built natively into the NinjaOne platform, not features bundled automatically into the core RMM price and not sold as standalone products outside the platform. NinjaOne Backup in particular is only available inside NinjaOne, covering device backup for endpoints and servers and SaaS backup for Microsoft 365 and Google Workspace. An MSP evaluating NinjaOne purely as an RMM should price these modules separately, or compare them against a dedicated PSA or BCDR product, before deciding whether to add them.
NinjaOne is cloud-only: there is no self-hosted or on-premises version of the console. Every managed endpoint reports to NinjaOne's hosted infrastructure through the lightweight agent, so MSPs do not need to run or patch their own RMM server. This suits shops that want to avoid maintaining backend infrastructure, but it means an MSP cannot keep RMM data entirely on its own servers for a client with strict data residency requirements.
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