Gradient is a billing reconciliation platform for MSPs that automatically reconciles vendor and distributor billing against what clients should be charged, helping identify under-billed or unused licences. Pricing starts at $299 per month USD in a flat-rate model based on customer count tier (checked September 2026).
Listing updated . Checked by MSP Software .
Gradient is a billing reconciliation platform from Gradient MSP for managed service providers. It pulls billing and licence data from an MSP's vendors and distributors and reconciles it automatically against what each client is actually being charged, flagging seats or licences a client is paying for but not using, and gaps where usage has grown past what is currently billed. It suits MSPs running several vendor relationships and distributor accounts who currently reconcile billing by hand in spreadsheets each month, a process prone to under-billing as client environments change between invoices and administrative overhead that grows with each new vendor relationship.
Pricing is published and starts at $299 per month USD for the Launch tier (covering 0 to 150 customers), $699 per month for the Grow tier (151 to 500 customers), and $999 per month for the Scale tier (500 or more customers), charged as a flat monthly rate, with optional add-ons for Microsoft billing import and ExpandIQ business intelligence (checked September 2026). Gradient integrates with major PSA platforms including Autotask, ConnectWise, HaloPSA, Pulseway and Syncro, with cloud distributors including Pax8, Ingram Micro and Sherweb, with over 100 third-party vendors across backup, security, monitoring and infrastructure categories, and with Microsoft partner billing data, supporting 80 or more integrations across these categories.
The reporting features in Gradient are also used by some MSPs beyond simple reconciliation, to support licence utilisation conversations in quarterly business reviews with clients, providing a data-driven way to discuss software spending. MSPs evaluating Gradient should confirm which of their specific vendor and distributor relationships are actually supported in the integration library before assuming full coverage, since reconciliation is only as complete as the integrations that feed it. They should also weigh the published monthly subscription cost against the current staff time spent on manual billing reconciliation to determine if the tool pays for itself.
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|---|---|---|
| Usage and licence reconciliation | yes | Core feature: reconciles usage and licence data against what clients are charged |
| Distributor billing import | yes | Imports billing data from 80+ distributor integrations including Pax8, Ingram Micro, Sherweb |
| PSA integration | yes | Integrates with Autotask, ConnectWise, HaloPSA, Pulseway, Syncro for billing export |
| Automated invoicing | unknown | |
| Multi-currency support | unknown | |
| Seat and licence utilisation alerts | yes | Flags unused licences and over-billed seats |
| Margin reporting | unknown | |
| Recurring billing automation | unknown | |
| Microsoft partner billing import | yes | Integrates with Microsoft partner billing data; optional module at +$199/month |
| Client-facing invoices | unknown | |
| Payment collection | no | |
| Audit trail | unknown |
| Feature | Supported | Note |
|---|---|---|
| Asset lifecycle and warranty tracking | unknown | |
| RMM data import | unknown | |
| Client-facing QBR reports | yes | Reporting features used for licence utilisation conversations in quarterly business reviews |
| Budgeting and roadmap tools | unknown | |
| Procurement integration | unknown | |
| Risk and compliance scoring | unknown | |
| Documentation integration | unknown | |
| PSA integration | unknown | |
| Scheduled report automation | unknown | |
| Hardware refresh recommendations | unknown | |
| Software licence tracking | unknown | |
| Multi-client dashboard | unknown |
| Feature | Supported |
|---|---|
| Proposal and quote builder | unknown |
| E-signature | unknown |
| Live distributor catalogue and pricing | unknown |
| CRM and pipeline tracking | unknown |
| PSA integration | unknown |
| Payment collection | unknown |
| Quote templates | unknown |
| Approval workflow | unknown |
| Recurring revenue quoting | unknown |
| Product bundling | unknown |
| Win-rate analytics | unknown |
| Accounting integration | unknown |
Gradient integrates with major cloud distributors including Pax8, Ingram Micro, Sherweb, D&H Marketplace, Rhipe and others, plus over 100 third-party vendors across backup, security, monitoring and infrastructure categories, and Microsoft partner billing data. Gradient supports over 80 integrations total, but MSPs should confirm their specific distributors and vendors are covered in the integration library before assuming full reconciliation across their entire setup, since the service is only as complete as the integrations available.
Gradient MSP is priced on a flat-rate monthly subscription based on your customer count tier, not per seat, per technician, or per integration. The Launch tier is $299 per month for 0 to 150 customers, the Grow tier is $699 per month for 151 to 500 customers, and the Scale tier is $999 per month for 500 or more customers, each billed monthly. Optional add-ons for Microsoft billing import and ExpandIQ business intelligence are available at additional cost.
Yes, Gradient's reports can be used beyond simple billing reconciliation to support licence utilisation conversations in a quarterly business review. The data helps MSPs present usage patterns and spending analysis to clients in a fact-based way, making it easier to justify licensing changes or discuss adoption of additional products. This adds value beyond the core reconciliation feature for conversation and retention.
Gradient is designed to automate reconciliation that MSPs currently do by hand in spreadsheets, but its effectiveness depends entirely on which vendors and distributors are supported in its integration library. MSPs should weigh the monthly subscription cost against their current staff time spent on manual reconciliation, and confirm their specific vendors are integrated, before assuming Gradient removes all manual checking.
Gradient does not offer a free trial, but the company publishes its pricing on its website and supports customers through email, phone (1.888.672.6079), a ticketed support portal, and an online knowledge base with integration guides and best practices. MSPs can book a demo to evaluate the platform before committing to a subscription.
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