Phin Security is a security awareness training and phishing simulation platform for MSPs, delivered via cloud with automated campaign management and AI-powered email triage through Phinbox IQ, priced monthly per user with no long-term contracts.
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Phin Security is a security awareness and phishing simulation platform from Phin Security for managed service providers and MSSPs. The platform automates tasks that traditionally consume significant time for MSP teams, covering three core products: Security Awareness Training with 15 years of monthly content from six different content providers covering over 15 security topics; Phishing Simulations with automated, targeted campaigns and immediate feedback through learning moments; and Phinbox IQ, an AI-powered email triage tool that accelerates email analysis to 5 times faster than manual processing, reducing triage time from 15 minutes to 3-5 minutes per email.
Phin Security uses monthly usage-based billing per user, which adjusts based on actual headcount rather than fixed commitments, with no long-term contracts or hidden fees. The platform offers a 30-day free trial for evaluation before purchasing. Deployment is cloud-based through a multi-tenant portal with automated campaign management and one-click configuration. The company integrates with ConnectWise Manage for ticketing and billing, Microsoft 365 and Google for directory synchronisation, and vCIO tools including vCIO Toolbox and Lifecycle Insights, along with an open API for custom integrations.
According to Phin's reporting, MSPs achieve 94 percent time savings in security awareness training setup and management, with monthly SAT administration reducing from six or more hours per client to 20 minutes or less, and a reported 41 percent decrease in phishing click rates within the first year. The platform includes automated end-user list updates, bulk campaign management, real-time analytics and automated reporting in CSV and PDF formats, unlimited stakeholder notifications, and a report phishing button for end users to report suspicious emails. Support is available through a knowledge base and help desk ticket submission system for MSP staff.
Phin Security stands out for automation-first phishing and training campaigns designed specifically for MSPs managing multiple client environments. The usage-based monthly pricing model suits MSPs that want to scale without long-term contracts. Phinbox IQ's AI-powered email triage and integration with ConnectWise Manage makes it distinctive, though it competes with broader security awareness platforms like KnowBe4 and Proofpoint Security Awareness Training. For MSPs already using ConnectWise PSA, the tight integration with Manage makes evaluation straightforward. Confirm that Phinbox IQ's integrations include your existing help desk tool before committing, and verify that multi-client campaign automation covers your specific governance requirements.
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Guardz Unified MDR, endpoint, email and identity security for MSPs, priced per user on request. No reviews yet All alternatives to Phin Security| Feature | Supported | Note |
|---|---|---|
| Phishing simulation campaigns | yes | Automated, targeted phishing campaigns with immediate feedback through learning moments. |
| Training content library | yes | 15 years of monthly content from six different providers covering over 15 security topics. |
| Automated remediation training | unknown | |
| Phish-reporting button | yes | Report Phishing button integrated for end users. |
| Multi-language content | unknown | |
| Compliance training modules | unknown | |
| Client-facing reporting | yes | Real-time analytics and automated reporting in CSV and PDF formats. |
| Microsoft 365 and Google user sync | yes | Microsoft 365 and Google directory synchronisation with automated end-user list updates. |
| Smishing and vishing simulation | unknown | |
| Gamification | unknown | |
| Campaign scheduling automation | yes | Campaign builder for automated, customised training with bulk campaign management. |
| PSA integration for billing | yes | Open API for integrations and ConnectWise Manage PSA integration. |
Phin Security uses monthly usage-based billing priced per user, which means the price adjusts based on the actual number of end users you are training each month rather than a fixed commitment per client. This allows MSPs flexibility to scale up or down without long-term contracts. Specific pricing figures require contacting Phin Security's sales team or starting a free 30-day trial.
Yes, Phin Security offers a free 30-day trial that lets an MSP evaluate the platform, including the training library, phishing simulations, and Phinbox IQ email triage tool, hands-on before committing to paid billing. After the trial period ends, ongoing use requires a monthly usage-based subscription.
Yes, Phin Security integrates with ConnectWise Manage for both ServiceDesk and billing, enabling ticketing workflows within Phinbox IQ for email triage. The integration also supports Microsoft 365, Google Workspace directory synchronisation, and vCIO tools including vCIO Toolbox and Lifecycle Insights, plus an open API for custom integrations.
Phinbox IQ is Phin Security's AI-powered email triage and phishing analysis tool that consolidates threat detection into a single interface for help desk teams. It uses AI to analyse email severity, URLs, and headers, reducing triage time from 15 minutes to 3-5 minutes per email and allowing level-1 technicians to resolve most phishing incidents without escalation. Phinbox IQ integrates with ConnectWise Manage and other help desk platforms.
Phin Security automates security awareness training and phishing campaign management, which MSPs report reduces monthly administration from six or more hours per client to 20 minutes or less. Phinbox IQ accelerates email analysis and threat remediation, reducing engineering time per email from 15 minutes to 3-5 minutes. The platform includes automated end-user list synchronisation from Microsoft 365 or Google, bulk campaign scheduling, and one-click allowlisting across multiple client tenants.
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