Overview

From the vendor

KnowBe4 runs simulated phishing campaigns against a client's staff and delivers short training modules, with one of the largest content libraries in the category and a Phish-Prone Percentage metric MSPs commonly use in client-facing reporting to show improvement over time. It suits MSPs building a security awareness offering who want breadth of training content across many languages and topics, and those who want polished, ready-made reporting for quarterly business reviews rather than building their own. Pricing is per user per year, quoted through a KnowBe4 partner or reseller rather than published as a single list price, with tiers based on how much of the content library and how many simulated phishing templates are included. It integrates with Microsoft 365 and Google Workspace for user sync and mailbox reporting of suspicious emails through its PhishER add-on, and with PSA platforms for automated billing based on user counts across an MSP's client base.

Pricing

Free trial Yes
Free version No

Reported pricing

What MSPs report paying the vendor or a distributor, excluding VAT.

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Features

Security awareness and phishing simulation

Phishing simulation campaigns yes
Training content library yes
Automated remediation training unknown
Phish-reporting button yes
Multi-language content yes
Compliance training modules unknown
Client-facing reporting yes
Microsoft 365 and Google user sync yes
Smishing and vishing simulation unknown
Gamification unknown
Campaign scheduling automation unknown
PSA integration for billing yes

Email security

Show all 24 features

Security awareness and phishing simulation

Email security

Phishing and malware filtering unknown
Spoofing and impersonation protection unknown
Email continuity unknown
Archiving unknown
Security awareness training bundle unknown
API-based post-delivery scanning unknown
DMARC monitoring unknown
Attachment sandboxing unknown
Data loss prevention unknown
Email encryption unknown
Microsoft 365 integration unknown
Self-service quarantine unknown

Support and training

Deployment cloud
Platforms web
HQ United States
Founded 2010

FAQ

Does KnowBe4 offer a free trial?
KnowBe4 offers a free trial. There is no free version.
Is KnowBe4 cloud or on-premises?
KnowBe4 is available as cloud.

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