SoSafe is a human risk management platform for security awareness training, phishing simulations, and threat reporting, with pricing available by quote.
Listing updated . Checked by MSP Software .
SoSafe is a human risk management platform from Germany-based vendor SoSafe, focusing on security awareness training, phishing simulations, and automated threat reporting for enterprise and managed service provider environments. The platform combines gamified, story-based security awareness training available in 34+ languages with AI-powered multi-channel phishing simulations designed to shift employee behavior and reduce organizational human risk. Core features include an AI Copilot named Sofie providing 24/7 security guidance to end users, a one-click threat reporting button enabling employees to flag suspicious emails and messages directly to security teams, and centralized threat triage with AI assistance to prioritize incidents. The platform measures effectiveness through behavioral analytics and risk scoring via the Human Security Index, with published benchmarks showing reduction of phishing click rates from approximately 20% to 3.5% within 18 months and 90% knowledge retention of training content after 12 months.
SoSafe deploys as a cloud-based platform with implementation completing in approximately two days and minimal ongoing management overhead. The vendor serves 6,000+ organizations globally with 5.4 million end users across diverse industry sectors. Compliance includes GDPR and ISO 27001 certification with EU-based hosting, and the platform provides compliance-focused training modules for NIS2 and DORA regulatory frameworks, supporting organizations managing complex compliance obligations. Integrations include Microsoft 365, Google Workspace, Okta, Microsoft Entra ID, ServiceNow, and Slack, suited to organizations with Microsoft-centric or hybrid identity infrastructures. Pricing is not published on the SoSafe website; prospective customers and MSPs must contact the vendor directly for per-user or organizational pricing models. MSPs evaluating SoSafe should confirm pricing structure, multi-tenancy support for resale to end clients, and integration depth with existing RMM and PSA platforms before committing.
SoSafe competes directly with KnowBe4, Cofense PhishMe, and Breach Secure Now on awareness and phishing simulation capabilities, differentiating through AI-assisted threat triage and exceptional 34+ language support. Its German base and EU hosting appeal to MSPs serving regulated organizations and international clients subject to strict data residency requirements. Before selecting SoSafe, evaluate whether the AI Copilot and automated threat response reduce security team workload compared to manual simulation management platforms. Verify that multi-tenancy billing and integration APIs support your MSP resale model and existing toolchain integration.
Read the Security awareness and phishing simulation buying guide
| Feature | Supported | Note |
|---|---|---|
| Phishing simulation campaigns | yes | Multi-channel phishing and attack simulations with AI-powered behavior mapping, reduces click rates from 20% to 3.5% in 18 months |
| Training content library | yes | Personalized, gamified, and story-based training content with 90% knowledge retention after 12 months |
| Automated remediation training | yes | Automated threat reporting and centralized triage with AI-assisted response |
| Phish-reporting button | yes | One-click threat reporting functionality integrated into email and messaging |
| Multi-language content | yes | Supports 34+ languages for global organizations |
| Compliance training modules | yes | Compliance training for NIS2, DORA, and ISO 27001 frameworks |
| Client-facing reporting | yes | Enterprise reporting available; anonymized compliance-respecting reports |
| Microsoft 365 and Google user sync | unknown | Integrates with Microsoft 365 and Google; auto-sync not explicitly confirmed |
| Smishing and vishing simulation | unknown | Multi-channel simulations mentioned but specific SMS and voice attack simulation not confirmed |
| Gamification | yes | Story-based and gamified learning content throughout platform |
| Campaign scheduling automation | yes | Automated threat response with three minutes from detection to active simulation |
| PSA integration for billing | unknown | No PSA or ticketing integrations mentioned; focuses on HRIS and identity platforms |
SoSafe does not publish pricing on its website; pricing is available by quote only. The platform uses a degressive per-user model where the cost per user decreases as you add more users. Smaller accounts start with fixed pricing before the degressive model applies. MSPs should contact SoSafe directly to discuss volume pricing, minimum seat requirements, and whether the platform supports multi-tenant billing for resale to end clients.
SoSafe provides security awareness training and compliance modules in 34+ languages, making it suitable for MSPs managing international clients. The website interface is available in English, German, French, Dutch, Spanish, and Italian. Reporting and user interfaces are fully localized within supported languages.
SoSafe integrates primarily with identity and collaboration platforms including Microsoft 365, Google Workspace, Okta, Microsoft Entra ID, ServiceNow, and Slack. It does not advertise direct PSA or RMM integrations; MSPs should confirm with SoSafe whether their existing ticketing or remote management tools can receive alerts or data from the platform via API or webhook.
SoSafe can move from live threat detection to active phishing simulation in three minutes, using AI-powered behavior mapping and multi-channel attack patterns. The platform also offers one-click threat reporting so employees can flag suspicious emails and messages directly, which feed into a centralized threat inbox with AI-assisted triage for security teams.
Yes, SoSafe is GDPR compliant and ISO 27001 certified, with EU hosting of all customer data. The platform also provides compliance modules and reporting support for NIS2 and DORA frameworks. This makes SoSafe suitable for MSPs serving regulated organizations and public sector clients in Europe.
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