ScalePad Lifecycle Manager is a customer success platform that pulls hardware asset and warranty data from an MSP's RMM and turns it into client-facing lifecycle reports, budgets, and roadmaps for quarterly business reviews, priced from free for 1 client or $10 per managed client monthly.
Listing updated . Checked by MSP Software .
ScalePad Lifecycle Manager, formerly known as Warranty Master, is a customer success platform from ScalePad designed for MSPs who want to demonstrate their value to clients through data-driven quarterly business reviews. The core product tracks hardware asset lifecycle and warranty status by pulling data from an MSP's RMM, flagging devices approaching end of warranty or end of useful life, and turning that data into client-facing QBR reports, budgets, roadmaps, and strategic recommendations. Beyond hardware tracking, the platform provides SaaS usage monitoring, risk and compliance visibility, client maturity assessments, and AI-powered insights through ScalePad Copilot.
ScalePad Lifecycle Manager is free to try with 1 managed client (no credit card required) and then priced from $10 per managed client per month on a 12-month contract term, with a minimum of $250 monthly and no per-endpoint surcharges (checked September 2026). The pricing is published by tier (Free at $0, Pro at $10, and X at $25 per client), making costs transparent compared to quote-only competitors. It integrates natively with most major RMM platforms including NinjaOne, Datto RMM, and N-central, plus PSA tools like ConnectWise PSA and Autotask PSA, documentation platforms such as IT Glue, and security and backup systems like Veeam and KnowBe4, totalling 370 integrations across 247 vendors. ScalePad Lifecycle Manager suits MSPs already running or building a quarterly business review practice who want polished, automatically generated reports rather than building spreadsheets by hand each quarter. Before committing to the 12-month contract, confirm that your specific RMM is on their native integration list for automatic data pull, and verify how much control you have over report customisation and branding. The company is based in Canada (Great Place to Work Certified Canada 2026) and serves over 12,000 MSP partners across 80+ countries.
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|---|---|---|
| Asset lifecycle and warranty tracking | yes | Hardware asset lifecycle and warranty tracking with automatic RMM data import |
| RMM data import | yes | Native integrations with NinjaOne, Datto RMM, N-central, and 370+ total integrations |
| Client-facing QBR reports | yes | Client-facing QBR reports with AI-powered recommendations via Copilot |
| Budgeting and roadmap tools | yes | Budget forecasting across multiple years and customer roadmap planning |
| Procurement integration | unknown | |
| Risk and compliance scoring | yes | Risk and compliance visibility with scoring |
| Documentation integration | yes | Integration with IT Glue and Hudu for documentation data |
| PSA integration | yes | Native integrations with ConnectWise PSA, Autotask PSA, and others |
| Scheduled report automation | yes | Automated QBR report generation and scheduling |
| Hardware refresh recommendations | yes | Lifecycle-based hardware refresh recommendations flagging end of warranty/life devices |
| Software licence tracking | yes | SaaS usage monitoring and tracking |
| Multi-client dashboard | yes | Multi-client platform serving 12,000+ MSP partners |
ScalePad Lifecycle Manager is priced per managed client, not per endpoint. The free tier covers 1 client at $0 per month. The Pro plan is $10 per managed client per month with a $250 minimum monthly charge, and the X plan is $25 per managed client per month, also with a $250 minimum, both billed on 12-month contract terms (checked September 2026). This means an MSP with 50 clients under the Pro plan would pay $500 monthly ($10 x 50), and the pricing scales as your client base grows.
ScalePad Lifecycle Manager offers a free tier that allows you to manage up to 1 client at no cost and without requiring a credit card. This free version lets you evaluate the core features, including asset lifecycle tracking, QBR report generation, budgeting tools, and integrations with your existing RMM and PSA platforms. Upgrading to the Pro or X plan triggers the 12-month contract commitment.
ScalePad Lifecycle Manager integrates natively with major RMM platforms including NinjaOne, Datto RMM, and N-central, and PSA platforms such as ConnectWise PSA and Autotask PSA. The platform also connects to documentation tools like IT Glue, security and backup systems including KnowBe4 and Veeam, and Microsoft 365. In total, ScalePad publishes 370 integrations across 247 vendors spanning PSA, RMM, backup, security, documentation, CRM, and finance categories. Confirm your specific platforms are supported on ScalePad's current integration list before assuming automatic data pull will work out of the box.
ScalePad Lifecycle Manager handles asset lifecycle tracking, QBR reporting, budgeting, and roadmap planning. ScalePad Quoter is a separate product focused on proposal generation, e-signature, and quote management. Cognition360 is another separate product offering strategic consulting and assessment capabilities. All three are built on the same data integrations, so you can use them independently or together; evaluate which combination fits your MSP workflow and QBR practice.
ScalePad Lifecycle Manager provides client-facing QBR reports generated from your asset and business data. Confirm during a trial or demo exactly how much control you have over report branding, layout, and custom commentary, since this directly affects how the output reads to clients. A report that looks obviously templated is less persuasive than one that reads as your own analysis, so this customisation capability is worth verifying before committing to the 12-month contract.
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