Datto RMM

Datto RMM integrates with Autotask, IT Glue, Datto BCDR.

Datto RMM is available as cloud.

No. Datto RMM runs standalone and integrates with third-party PSA platforms through webhooks and a REST API, so an MSP does not have to run Autotask to use it. The native, pre-built integration with Autotask and Datto BCDR is the main reason MSPs already on those products choose Datto RMM, since ticket and asset data pass between all three without a separate connector, but it is not a requirement to get started.

Datto RMM is typically sold on an annual contract, quoted directly by a Kaseya account manager rather than published on the website. Pricing is per managed endpoint per month, billed under that annual agreement, and often discounted when bundled with Autotask PSA or Datto BCDR. MSPs should ask for the full first-year cost and contract length in writing before comparing it with a month-to-month RMM.

Datto RMM includes ScreenConnect-based remote access built in, rather than requiring a separate remote support product. ScreenConnect is also sold as its own standalone tool by ConnectWise, so MSPs already familiar with it from another product will recognise the interface. This is bundled into the Datto RMM agent rather than priced or licensed separately.

Yes, built-in ransomware detection is part of the core Datto RMM agent rather than a separate add-on. It runs alongside the standard patch management, scripting and monitoring features. MSPs should still confirm with their account manager exactly what the detection covers and how it fits alongside any dedicated EDR product they run, since it is not a replacement for a full endpoint detection and response platform.