Datto SaaS Protection is a cloud-to-cloud backup solution for managed service providers protecting Microsoft 365 and Google Workspace data, priced per licence with volume-based discounts and quote-only pricing not published on the website.
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Datto SaaS Protection is a cloud-to-cloud backup solution from Datto for managed service providers protecting their clients' Microsoft 365 and Google Workspace environments. The platform performs three automated backups daily and provides granular restore capabilities including point-in-time recovery, non-destructive restores, cross-user transfers, and PST exports for mail data. It covers Exchange, Teams, OneDrive, and SharePoint for Microsoft 365, and Gmail, Google Drive, Shared Drives, Calendar, and Contacts for Google Workspace.
Datto SaaS Protection suits MSPs who want a centralised multi-tenant console to manage backups across all clients from one interface with automatic billing integration into Autotask PSA. The pricing model is per-licence with volume-based discounts applied across all clients to help MSPs create margin-rich bundled solutions for their customers. Specific rates are not published and require a sales quote, though a 14-day free trial is available for hands-on evaluation of features and management workflows. The platform delivers daily backup success reports with per-client and per-application granularity, enabling MSPs to verify backup completion and identify issues quickly. Datto SaaS Protection supports compliance standards including SOC 2 Type II, HIPAA, and GDPR compliance reporting, which suits MSPs managing clients in regulated industries or data-sensitive sectors.
Datto SaaS Protection integrates natively with Autotask PSA for automated client billing and supports custom integrations via Datto's API for other tools in the MSP stack. An optional add-on called SaaS Defense provides advanced threat detection against malware, business email compromise, and phishing attacks across protected cloud services, using zero-day threat detection technology. Flexible retention policies allow unlimited storage or compliance-adjusted retention settings to match client requirements. Datto is headquartered in Norwalk, Connecticut, and has been part of Kaseya since June 2022. When evaluating the product, MSPs should confirm restore workflows align with their incident response requirements, verify coverage of all client cloud applications and compliance obligations, and check whether the per-licence volume discount model works with their MSP size and margin targets.
Datto SaaS Protection stands out for being built exclusively for MSPs with native Autotask PSA integration for billing. The per-licence model with volume discounts works well for larger MSPs managing many clients, but you will need to request a quote to see actual per-user or per-mailbox costs. The 14-day trial is sufficient to test multi-tenant management and restore procedures. Primary competitors include Veeam Data Cloud for Microsoft 365, Spanning Backup, and Barracuda Cloud-to-Cloud Backup. Check whether restore workflows align with your incident response procedures and confirm coverage of all client cloud applications before committing to a long-term contract.
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|---|---|---|
| Microsoft 365 mail backup | yes | Exchange mail and calendar protection |
| SharePoint and OneDrive backup | yes | SharePoint and OneDrive backup and restore |
| Microsoft Teams backup | yes | Microsoft Teams backup with chat history and file recovery |
| Google Workspace backup | yes | Gmail, Google Drive, Shared Drives, Calendar, and Contacts backup |
| Granular restore | yes | Point-in-time, granular, and non-destructive restore options; cross-user restore and PST export available |
| Unlimited retention | yes | Flexible retention policies including unlimited storage or compliance-adjusted settings |
| Anomaly and ransomware detection | yes | Optional SaaS Defense add-on provides zero-day threat detection, malware scanning, and ransomware protection |
| Self-service restore for end users | unknown | Product documentation does not specify whether end users can initiate self-service restores |
| White-label portal | unknown | White-label portal option not mentioned in fetched sources |
| Multi-tenant console | yes | Centralised multi-tenant dashboard for MSPs to manage backups across all clients, view profitability, and track backup status |
| PSA integration for billing | yes | Native integration with Autotask PSA for automated client billing; custom integrations via Datto API |
Datto SaaS Protection uses a per-licence pricing model with volume-based discounts applied across all client licences, allowing MSPs to create margin-rich bundled solutions. Specific pricing is not published on the vendor website and requires a sales quote. The exact unit (per user, per mailbox, or per tenant) is not detailed in public materials, so you should confirm the pricing structure with Datto during your evaluation.
Yes, Datto SaaS Protection offers a 14-day free trial that allows you to evaluate the platform hands-on. The trial period is sufficient to test multi-tenant management workflows, restore procedures, and backup success reporting across your clients' Microsoft 365 and Google Workspace environments before making a purchasing decision.
Datto SaaS Protection protects both platforms. For Microsoft 365, it covers Exchange, Teams, OneDrive, and SharePoint. For Google Workspace, it covers Gmail, Google Drive, Shared Drives, Calendar, and Contacts. Each platform receives three automated backups daily with granular restore options down to individual items.
Datto SaaS Protection is SOC 2 Type II certified and complies with HIPAA and GDPR requirements. The platform provides daily backup success reporting with per-client and per-application visibility, supporting compliance audits and regulatory requirements for MSPs managing regulated industries or data-sensitive client environments.
Datto SaaS Protection integrates natively with Autotask PSA for automated client billing. It also supports custom integrations via Datto's API, allowing you to connect it with other tools in your MSP technology stack. The billing integration enables volume-based discount management and margin reporting across your client base.
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