Druva is a fully managed SaaS platform for backup, disaster recovery and ransomware protection across endpoints, servers, public cloud and SaaS applications including Microsoft 365 and Google Workspace. Pricing is quote-only and consumption-based.
Listing updated . Checked by MSP Software .
Druva is a data protection and cyber resilience platform from Druva for managed service providers and enterprises protecting diverse workloads. It covers backup and recovery for Windows, macOS and Linux endpoints, servers in VMware and Hyper-V environments, public cloud infrastructure on AWS and Azure, and SaaS applications including Microsoft 365 (Exchange, OneDrive, Teams), Google Workspace, Salesforce and Dynamics 365. Pricing is consumption-based and quote-only; the company does not publish per-endpoint or per-mailbox rates on its website, instead offering a free 30-day trial for evaluation (checked September 2026).
Druva emphasizes ransomware recovery and threat detection through entropy-based machine learning that identifies anomalies in backup data, with in-line recovery scanning that examines data during restoration and curated recovery using clean snapshots to prevent reinfection. The platform uses air-gapped, immutable cloud backups isolated from production systems, and provides a $10 million Resilience Guarantee covering ransomware recovery failures. All backups run entirely in the cloud across 26 global regions as a managed service, eliminating the need for backup appliances, hardware investment or ongoing infrastructure maintenance. The platform stores over 450 petabytes of data and processes more than 7 billion backups annually for customers worldwide.
The platform integrates with ConnectWise PSA for automated ticketing and billing, and operates a dedicated MSP partner programme with training through the MSP Academy and centralised management via the Managed Service Center. Druva is based in the United States with support available 24 hours daily via phone, portal and in-product chat. MSPs should carefully confirm which specific workloads their clients run are covered by the workload licensing model before committing, and evaluate whether consumption-based pricing aligns with their cost-tracking requirements.
Druva competes primarily with Veeam, Rubrik and Cohesity on the backup and disaster recovery side, and with Spanning Backup and Veeam Data Cloud on the SaaS backup side. What distinguishes it is the cloud-native architecture with no hardware appliances, ransomware focus, and $10M guarantee. The main trade-off for MSPs is that pricing is not published and requires a sales conversation. Trial the consumption-based model with a few representative customer workloads during the 30-day trial to understand billing before scaling. Confirm the platform covers your client's mix of virtualization hypervisors, database systems and SaaS applications, since the feature matrix varies by product line within the Druva platform.
| Feature | Supported | Note |
|---|---|---|
| Image-based backup | yes | Supports image-based backup for servers and endpoints across VMware, Hyper-V, and cloud environments |
| Local backup appliance | no | Cloud-native SaaS platform; no local appliance required |
| Cloud storage included | yes | Fully cloud-based backup storage across multiple global regions |
| Instant local or cloud virtualisation | yes | Cloud recovery and instant virtualisation capabilities |
| Ransomware detection | yes | Entropy-based ML for anomaly detection and backup verification |
| Ransomware warranty | yes | $10 million Resilience Guarantee backing recovery |
| Bare-metal recovery | yes | Bare-metal recovery supported for servers |
| Application-aware backup | yes | Application-specific backup for SQL, Oracle, SAP HANA and Microsoft 365 |
| Backup screenshot verification | unknown | Not explicitly documented in publicly available information |
| Offsite replication | yes | Air-gapped, immutable cloud backup across geographically distributed regions |
| VMware and Hyper-V support | yes | VMware and Hyper-V supported |
| RMM integration | yes | Integrates with RMM platforms and ticketing systems |
| Feature | Supported | Note |
|---|---|---|
| Microsoft 365 mail backup | yes | Microsoft 365 Exchange backup |
| SharePoint and OneDrive backup | yes | SharePoint and OneDrive backup |
| Microsoft Teams backup | yes | Microsoft Teams backup |
| Google Workspace backup | yes | Google Workspace backup for Gmail and Google Drive |
| Granular restore | yes | Granular restore of individual items from SaaS applications |
| Unlimited retention | unknown | Not explicitly documented; retention policies configurable |
| Anomaly and ransomware detection | yes | Entropy-based ML detects anomalies and unusual activity in backups |
| Self-service restore for end users | yes | End-user self-service restore portal for SaaS applications |
| White-label portal | unknown | Not explicitly documented in publicly available information |
| Multi-tenant console | yes | Managed Service Center provides centralised multi-tenant management for MSPs |
| PSA integration for billing | yes | Integrates with ConnectWise PSA for automated billing and ticketing |
Druva uses consumption-based, quote-only pricing and does not publish per-endpoint or per-mailbox rates on its website. Pricing varies based on the workload type, volume of data, and specific features required. The best way to understand Druva's pricing for your use case is to start with the free 30-day trial to evaluate your actual data volumes and consumption patterns, then request a quote from Druva.
Yes, Druva offers a free 30-day trial that you can access through druva.com. The trial gives you full access to the platform to evaluate data protection across your workloads, including endpoints, servers, cloud infrastructure and SaaS applications. No credit card is required to start the trial, which makes it easy to test the consumption-based model with representative workloads.
Yes, Druva integrates with ConnectWise PSA to automate ticketing, alerts and billing workflows. This integration allows MSPs to manage backup events and customer billing directly within ConnectWise, rather than switching between platforms. Druva also operates a dedicated MSP partner programme with training through the MSP Academy and a Managed Service Center portal for centralised multi-tenant management.
Druva detects ransomware through entropy-based machine learning that identifies anomalies in backup data, and provides in-line recovery scanning that examines data during restoration to block malicious content. It also creates curated recovery snapshots from clean backup versions to prevent reinfection, and maintains air-gapped, immutable backups isolated from production systems. Druva backs these capabilities with a $10 million Resilience Guarantee.
No, Druva is a fully managed SaaS platform with no backup appliances or on-premises infrastructure required. All backup storage and management runs in the cloud across multiple global regions, eliminating capital expenditure on hardware and the operational overhead of maintaining backup systems.
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