MSP360 Managed Backup is a cloud-based backup platform offering bring-your-own-storage (BYOS) or built-in cloud storage, with per-endpoint or per-host licensing, multi-tenant management console, and integrated support for Microsoft 365 and Google Workspace backup. Pricing is quote-only; a 15-day free trial is available.
Listing updated . Checked by MSP Software .
MSP360 Managed Backup is a backup and disaster recovery platform from MSP360 for managed service providers managing multiple client environments. It supports per-endpoint or per-host licensing (except the VM edition, which is per host) across distinct editions for desktop, server, Microsoft SQL Server, and virtual machines, all managed through a unified web console. The platform emphasises storage flexibility through bring-your-own-storage (BYOS) with support for major cloud providers including Amazon S3, Microsoft Azure, Google Cloud, Wasabi, Backblaze B2, IDrive e2, and other S3-compatible services, or alternatively built-in managed cloud storage through AWS and Wasabi without requiring separate account setup.
MSP360 Managed Backup includes image-based full system backup with bare-metal recovery capabilities, ransomware protection via Object Lock immutability (preventing deletion or modification for a defined retention period), encryption in transit and at rest, configurable versioning and retention policies, and application-aware backup specifically for Microsoft SQL Server with network share protection. The platform supports multiple hypervisors: VMware vSphere 6.0 through 8.0, Hyper-V on Windows Server 2016 and later, and Proxmox VE 7.x and 8.x in beta. It integrates with Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Google Workspace through a dedicated M365 and Google Workspace module, enabling cloud-to-cloud data protection from a single console.
MSP360 Managed Backup integrates within the broader MSP360 unified platform, which includes remote monitoring and management (RMM), remote access tool (Connect), and ticketing system from one pane of glass. The company was established in 2011 as CloudBerry Lab and rebranded to MSP360, based in the United States. Pricing is not published and requires contacting sales for a custom quote; MSP360 offers a 15-day free trial to evaluate the platform before purchase.
MSP360 Managed Backup stands out for BYOS flexibility and per-endpoint pricing, but pricing is not published and requires a custom quote. The 15-day free trial lets you evaluate the platform hands-on before contacting sales. It suits MSPs of any size wanting to avoid vendor lock-in by choosing their own storage providers. Confirm that your existing RMM platform integrates with MSP360 before switching; while MSP360 includes its own RMM and ticketing tools, integration with third-party PSAs or documentation platforms is not extensively documented. Compare support response times and feature depth against alternatives such as Veeam Data Platform or Datto BCDR before committing.
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Veeam Data Platform Backup and recovery for servers, VMs and cloud workloads, on-premises or cloud-hosted. No reviews yet All alternatives to MSP360 Managed Backup| Feature | Supported | Note |
|---|---|---|
| Image-based backup | yes | Full system image-based backup with support for desktop and server editions |
| Local backup appliance | no | |
| Cloud storage included | yes | Built-in managed cloud storage through AWS and Wasabi, or bring-your-own-storage (BYOS) with flexible provider options |
| Instant local or cloud virtualisation | yes | Image-based backups support recovery to new hardware or virtual machines, with bare-metal recovery capabilities |
| Ransomware detection | yes | Object Lock immutability prevents deletion or modification of backups within a defined period; encryption in transit and at rest; versioning and flexible retention policies |
| Ransomware warranty | unknown | |
| Bare-metal recovery | yes | Bare-metal restore ensures recovery even if the operating system will not boot |
| Application-aware backup | yes | Dedicated MS SQL Server edition with application-aware backup |
| Backup screenshot verification | no | |
| Offsite replication | yes | Multiple cloud storage options enable offsite backup; supports multiple storage classes on AWS S3 |
| VMware and Hyper-V support | yes | VMware vSphere 6.0-8.0, Hyper-V on Windows Server 2016 and later, Proxmox VE 7.x and 8.x (beta) |
| RMM integration | yes | Integrated with MSP360 RMM; backup alerts can create tickets automatically in the console |
| Feature | Supported | Note |
|---|---|---|
| Microsoft 365 mail backup | yes | MSP360 Managed Backup for M365/Google covers all core Microsoft 365 components including Exchange Online |
| SharePoint and OneDrive backup | yes | SharePoint and OneDrive included in M365/Google module |
| Microsoft Teams backup | yes | Microsoft Teams included in core components covered by M365/Google module |
| Google Workspace backup | yes | MSP360 Managed Backup for Microsoft 365 and Google Workspace provides cloud-to-cloud protection for Google Workspace |
| Granular restore | unknown | |
| Unlimited retention | unknown | Flexible retention policies mentioned but specific unlimited options not documented |
| Anomaly and ransomware detection | unknown | |
| Self-service restore for end users | unknown | |
| White-label portal | unknown | Part of broader MSP360 platform offering but not specifically documented for M365/Google module |
| Multi-tenant console | yes | Central multi-tenant management console for MSPs managing multiple client environments |
| PSA integration for billing | unknown | Integrates with MSP360 PSA tools but PSA billing integration not specifically documented |
MSP360 Managed Backup uses a per-endpoint licensing model (per host for the VM edition), but pricing is not published on their website and requires a custom quote based on your edition and deployment needs. MSP360 offers a 15-day free trial to evaluate the platform before purchasing a license. Contact sales at 1-866-4-MSP360 or 1-415-301-7773 for a quote.
Yes, MSP360 Managed Backup supports BYOS with flexible integration to Amazon S3, Microsoft Azure, Google Cloud, Wasabi, Backblaze B2, IDrive e2, and S3-compatible storage services. Alternatively, you can use built-in managed cloud storage through AWS and Wasabi without setting up a separate account. Local storage options including external drives, network shares, and NAS devices are also supported.
Yes, MSP360 offers the Managed Backup for Microsoft 365 and Google Workspace module, which provides cloud-to-cloud data protection for all core components of Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Google Workspace. This is managed through the same multi-tenant console as endpoint and server backups, centralizing protection across all workloads.
MSP360 Managed Backup supports VMware vSphere 6.0-8.0, Hyper-V on Windows Server 2016 and later, and Proxmox VE 7.x and 8.x (beta). The VM edition is licensed per host with 2 sockets included, and includes instant recovery capabilities for virtual machines from backup images.
MSP360 Managed Backup is part of the broader MSP360 platform and integrates directly with MSP360 RMM. Backup alerts can create tickets automatically in the built-in ticketing system for centralized monitoring and response. While the scope of third-party RMM integrations is not explicitly documented, the unified MSP360 platform consolidates backup, RMM, remote access, and ticketing tools in a single console.
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