AvePoint Cloud Backup is a SaaS data protection platform for Microsoft 365, Google Workspace, Salesforce and other cloud services, priced on a custom quote basis per user or data volume protected.
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AvePoint Cloud Backup is a SaaS data protection platform from AvePoint for Microsoft 365, Google Workspace, Salesforce, Dynamics 365, Azure and other cloud environments. The solution covers email, SharePoint, Teams, OneDrive and other cloud applications, protecting them from ransomware, accidental deletion and configuration errors. Granular restore capabilities enable app-aware recovery of critical configurations, versions, permissions and metadata at a fine-grained level, while immutable, air-gapped backups provide ransomware detection to uncover suspicious activity and support rapid recovery without requiring full system rebuilds. Long-term retention policies satisfy stringent compliance and regulatory requirements, and cross-tenant restores allow recovery of data across multiple customer tenants without re-authentication, which is particularly valuable for MSPs managing large customer portfolios.
AvePoint Cloud Backup is priced on a custom, quote-only basis rather than published per-unit rates, with costs calculated based on the number of users protected or the total volume of data being backed up. This approach suits regulated enterprises and large organisations where data protection requirements and compliance mandates vary significantly by tenant and application. The platform offers flexible storage options, allowing organisations to use AvePoint-hosted storage infrastructure, third-party cloud providers or FTP and SFTP compatible destinations that already exist in their stack. Multi-tenant management and administration capabilities reduce backup management time by up to 90%, and the solution integrates within the broader AvePoint Confidence Platform ecosystem. AvePoint is headquartered in Jersey City, New Jersey, United States and was founded in 2001. The company supports more than 6,000 channel partners globally, including managed service providers, and offers 24-hour phone support along with email, knowledge base and online portal access. MSPs should confirm that the custom pricing model and per-user or per-gigabyte calculation aligns with their intended resale strategy, verify regional data residency and data centre options for their customers' compliance requirements, and confirm which specific cloud applications and versions are covered under any quote, since AvePoint periodically adds support for new SaaS platforms.
AvePoint Cloud Backup suits MSPs serving regulated enterprises or large organisations where data residency, compliance and custom requirements drive pricing. It competes with Veeam Data Cloud for Microsoft 365, Datto SaaS Protection and Spanning Backup on comprehensive coverage and ransomware protection. The quote-based pricing model differs from per-mailbox or per-tenant published rates; evaluate total cost of ownership for a typical customer before comparing headline prices. Confirm regional data centre options and whether the custom quote covers your customers' specific cloud applications, versions and compliance frameworks. The platform emphasises governance and lifecycle management alongside backup, which suits MSPs supporting customers with complex compliance needs.
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|---|---|---|
| Microsoft 365 mail backup | yes | Backup and recovery of Exchange Online mailboxes |
| SharePoint and OneDrive backup | yes | SharePoint Online and OneDrive for Business backup |
| Microsoft Teams backup | yes | Microsoft Teams data and configurations backup |
| Google Workspace backup | yes | Gmail, Drive and Google Workspace applications |
| Granular restore | yes | App-aware recovery of items, versions, permissions and configurations |
| Unlimited retention | yes | Long-term retention to satisfy compliance requirements |
| Anomaly and ransomware detection | yes | Ransomware detection to identify suspicious activity |
| Self-service restore for end users | unknown | |
| White-label portal | unknown | |
| Multi-tenant console | yes | Multi-tenant management and administration |
| PSA integration for billing | unknown |
AvePoint Cloud Backup is priced on a custom, quote-only basis rather than published per-unit rates. Pricing is calculated based on the number of users protected or the volume of data being backed up, and varies based on organisation size, cloud applications covered, retention period and storage options selected. MSPs should contact AvePoint directly or request a quote through their website to receive pricing aligned with their specific customer requirements.
AvePoint Cloud Backup protects multiple cloud platforms including Microsoft 365 (Exchange Online, SharePoint, Teams and OneDrive for Business), Google Workspace (Gmail and Drive), Salesforce, Dynamics 365, Azure and Power Platform applications. The platform also supports general SaaS applications and Microsoft Entra ID. Organisations should confirm coverage of their specific cloud applications and versions before purchasing, as AvePoint adds support for new platforms periodically.
AvePoint does not publicly advertise a standard free trial for Cloud Backup on their website. Prospective customers are typically directed to request a demo or contact the sales team to evaluate the platform. MSPs interested in testing the product should contact AvePoint directly to discuss trial access or proof-of-concept options, as these may be available for qualified customers.
Yes, AvePoint Cloud Backup supports cross-tenant restore capabilities, allowing recovery of data across multiple customer tenants without requiring re-authentication. This feature is particularly valuable for MSPs managing data recovery for multiple customer organisations or for enterprises with multiple Microsoft 365 tenants. The platform also supports anytime data export, providing flexibility for data portability and recovery scenarios.
Yes, AvePoint has a dedicated partner and MSP program supporting more than 6,000 channel partners globally. The program is described as channel-first and provides partners with tools to generate recurring revenue through services including backup, migration, governance and security. AvePoint offers 24-hour global support, training and enablement resources for partners, along with go-to-market campaigns and dedicated technical support to assist in customer implementations.
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