Datto BCDR

Datto BCDR integrates with Autotask, Datto RMM.

Datto BCDR is available as on-premises and cloud.

Datto BCDR is priced per appliance plus a per-terabyte cloud storage fee, quoted by a Kaseya account manager rather than published, usually under a multi-year hardware and subscription agreement. Because the cost combines upfront hardware with an ongoing storage fee that grows with a client's data volume, MSPs should get the full multi-year cost in writing, including how storage pricing scales, before comparing it against a purely cloud-based backup product.

Datto BCDR can boot a failed server as a virtual machine, either locally on the appliance or in Datto's cloud, within minutes rather than requiring a full restore before the server is usable again. This instant virtualisation is the core reason clients with low tolerance for downtime on a critical file, application or domain server choose Datto BCDR over a simpler backup product that only stores an off-site copy.

Datto BCDR supports both: backups can go to a local hardware or virtual appliance, or straight to Datto's cloud without local hardware. A local appliance allows faster on-site recovery for the most time-sensitive failures, while a cloud-only setup avoids hardware costs and maintenance. MSPs should discuss which model fits a specific client's recovery time expectations and budget with their Kaseya account manager.

Yes, Datto BCDR supports both Windows and Linux server backup, with agentless options available for some hypervisors rather than requiring an agent on every virtual machine. MSPs with mixed Windows and Linux environments should confirm exactly which operating system versions and hypervisors are supported for agentless backup before assuming full coverage across a client's entire server estate.