Datto BCDR is an image-based backup appliance for physical and virtual servers that can boot a failed server as a virtual machine locally or in Datto's cloud within minutes, aimed at clients that cannot tolerate long recovery times.
Listing updated . Checked by MSP Software .
Datto BCDR, short for business continuity and disaster recovery, backs up physical and virtual servers image by image, either to a local hardware or virtual appliance or straight to Datto's cloud, and can boot a failed server as a virtual machine locally or in the cloud within minutes. It suits MSPs whose clients cannot tolerate long recovery times for a critical file server, application server or domain controller, since the point of the product is fast, tested failover rather than simply an off-site copy of the data. It supports both Windows and Linux server backup, with agentless options available for some hypervisors.
Datto emphasizes a flat-fee pricing model with no hidden fees or ad-hoc costs for cloud administration, but specific pricing is not published and requires a quote from a Kaseya account manager, usually under a multi-year hardware and subscription agreement. The product uses Inverse Chain Technology, which ensures each backup snapshot serves as a fully constructed, bootable recovery point, and includes AI-powered screenshot verification that achieves over 99% verification accuracy by periodically booting backups to confirm viability before a client actually needs recovery. It integrates with Autotask and Datto RMM so backup status and alerts appear alongside a client's other tickets and assets rather than in a separate console. Datto, now part of Kaseya since June 2022, was founded in 2007 and is based in the United States, and the BCDR line remains one of its longest-running and best-known products, sold both as a physical hardware appliance and as a cloud-only alternative depending on how much local, on-site recovery a client needs. Because the pricing combines hardware costs with ongoing storage fees, MSPs should get the full multi-year cost in writing before comparing it against a purely cloud-based backup option.
NAKIVO Backup & Replication VM, physical server and cloud backup with MSP program and Microsoft 365 support. No reviews yet · from £1.60 vs NAKIVO Backup & Replication
Comet Backup Self-hostable backup with flexible storage, priced per workstation from $2 per month. No reviews yet · from US$2.00 vs Comet Backup| Feature | Supported | Note |
|---|---|---|
| Image-based backup | yes | |
| Local backup appliance | yes | Available as SIRIS hardware appliance |
| Cloud storage included | yes | Cloud storage billed per terabyte |
| Instant local or cloud virtualisation | yes | Boot failed servers as VMs locally or in cloud within minutes |
| Ransomware detection | yes | Multilayered ransomware defence with threat detection |
| Ransomware warranty | unknown | |
| Bare-metal recovery | yes | |
| Application-aware backup | yes | |
| Backup screenshot verification | yes | AI-powered screenshot verification with 99% plus accuracy for backup validation |
| Offsite replication | yes | |
| VMware and Hyper-V support | yes | VMware and Hyper-V with agentless options for some hypervisors |
| RMM integration | yes | Integrates with Datto RMM |
Datto BCDR uses a flat-fee pricing model but does not publish specific prices online; instead, pricing is quoted by a Kaseya account manager based on appliance hardware, cloud storage, and multi-year agreement length. Because costs combine upfront hardware with per-terabyte storage fees that scale with a client's data volume, MSPs should get the full multi-year cost in writing before comparing it against purely cloud-based backup alternatives.
Datto BCDR can boot a failed server as a virtual machine, either locally on the appliance or in Datto's cloud, within minutes rather than requiring a full restore before the server is usable again. This instant virtualisation is the core reason clients with low tolerance for downtime on a critical file, application or domain server choose Datto BCDR over a simpler backup product that only stores an off-site copy.
Datto BCDR supports both: backups can go to a local hardware or virtual appliance, or straight to Datto's cloud without local hardware. A local appliance allows faster on-site recovery for the most time-sensitive failures, while a cloud-only setup avoids hardware costs and maintenance. MSPs should discuss which model fits a specific client's recovery time expectations and budget with their Kaseya account manager.
Yes, Datto BCDR supports both Windows and Linux server backup, with agentless options available for some hypervisors rather than requiring an agent on every virtual machine. MSPs with mixed Windows and Linux environments should confirm exactly which operating system versions and hypervisors are supported for agentless backup before assuming full coverage across a client's entire server estate.
Datto BCDR uses AI-powered screenshot verification to validate that backups are viable and the operating system boots correctly without user intervention. Rather than waiting for a full restore to discover a backup is corrupt or incomplete, screenshot verification catches backup failures early by periodically booting backups and capturing screens, achieving over 99% verification accuracy and giving MSPs confidence that recovery will work when a client actually needs it.
Reviews are moderated. How reviews work.
Share what it is like to use this product day to day. Your experience helps other MSPs choose with confidence.
Write the first review
