x360Recover is a backup and disaster recovery platform from Axcient supporting Windows, VMware, Linux, and macOS through cloud or appliance-based deployment. It offers flat-fee pooled storage with no per-GB overages, anti-ransomware AirGap protection, and automated backup verification through AutoVerify.
Listing updated . Checked by MSP Software .
x360Recover is a BCDR platform from Axcient, headquartered in Denver, Colorado, designed for MSPs managing diverse client infrastructure. It protects data across Windows, VMware, Linux, macOS, and public cloud environments through flexible deployment models: Direct-to-Cloud with no hardware required, traditional appliance-based BCDR, or Bring Your Own Device and Bring Your Own Cloud options for infrastructure flexibility and reduced vendor lock-in. The platform delivers 15-minute RPO and under one-hour RTO with built-in capabilities including AirGap, an anti-ransomware technology that separates deletion requests from actual deletion mechanics to create immutable backups, AutoVerify for automated backup virtualisation and testing to verify recoverability, and Chain-Free backup technology enabling 3 to 10+ year retention without costly reseeding or data consolidation. Virtual Office allows temporary cloud virtualisation of failed systems during disasters, reducing recovery times and operational impact across client infrastructure and enabling rapid business continuity for organisations of all sizes.
Pricing uses flat-fee pooled storage with no per-gigabyte overages, eliminating unpredictable backup costs and supporting MSP margin protection across varying client data volumes. This pooled storage approach enables organisations to handle data growth without licence increases or per-unit charges, providing financial predictability. x360Recover integrates with major RMM and PSA platforms including NinjaOne, Datto RMM, N-able N-central, and ConnectWise, enabling streamlined deployment and management within existing toolsets and reducing implementation burden for MSPs. Axcient also offers x360Cloud for Microsoft 365 and Google Workspace backup as a complementary product for organisations requiring comprehensive SaaS data protection across email, collaboration, and cloud storage. The solution meets HIPAA, GDAP, and SOC 2 compliance requirements. Support is available via phone (800-352-0248), help desk ticketing, and knowledge base resources at help.axcient.com. Training includes documentation, videos, and webinars. A 14-day free trial is available.
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|---|---|---|
| Image-based backup | yes | Supports full system backup across multiple environments |
| Local backup appliance | yes | Traditional appliance-based BCDR option available |
| Cloud storage included | yes | Cloud storage included in flat-fee pooled storage model |
| Instant local or cloud virtualisation | yes | Virtual Office feature enables instant cloud virtualization |
| Ransomware detection | yes | AirGap anti-ransomware technology with immutable backups |
| Ransomware warranty | unknown | |
| Bare-metal recovery | yes | Chain-free architecture enables bootable recovery points |
| Application-aware backup | unknown | Supports data protection broadly; application-aware specifics not confirmed |
| Backup screenshot verification | yes | AutoVerify feature automates backup virtualization and testing |
| Offsite replication | yes | Geo-redundancy available through x360Recover Geo+ option |
| VMware and Hyper-V support | yes | VMware support confirmed; Hyper-V support not explicitly verified |
| RMM integration | yes | Integrates with major RMM platforms |
| Feature | Supported | Note |
|---|---|---|
| Microsoft 365 mail backup | no | x360Cloud (separate product) handles Microsoft 365 backup |
| SharePoint and OneDrive backup | no | x360Cloud (separate product) handles SharePoint and OneDrive backup |
| Microsoft Teams backup | no | x360Cloud (separate product) handles Teams backup |
| Google Workspace backup | no | x360Cloud (separate product) handles Google Workspace backup |
| Granular restore | unknown | |
| Unlimited retention | unknown | |
| Anomaly and ransomware detection | unknown | |
| Self-service restore for end users | unknown | |
| White-label portal | unknown | |
| Multi-tenant console | unknown | |
| PSA integration for billing | unknown |
x360Recover uses flat-fee pooled storage pricing with no per-gigabyte overages, which means backup costs are predictable and do not increase unexpectedly as data grows. Pricing is quote-only; MSPs should contact Axcient sales via their website or phone at 800-352-0248 for a customised quote based on their specific deployment model and storage needs.
Yes, Axcient offers a 14-day free trial of x360Recover. This allows MSPs to evaluate the platform hands-on, test integrations with their existing RMM and PSA stack, and verify backup and recovery workflows before purchasing.
x360Recover is designed for infrastructure backup covering endpoints, servers, VMware, Linux, macOS, and public cloud. For Microsoft 365 and Google Workspace backup, Axcient offers a separate product called x360Cloud, which handles Exchange Online, OneDrive, SharePoint, Teams, and Google Workspace protection.
AirGap is Axcient's anti-ransomware technology that separates data deletion requests from the actual deletion mechanics, creating immutable backups that cannot be deleted or encrypted by ransomware. This ensures that even if a client network is compromised, backup data remains recoverable and available for restoration.
Yes, x360Recover supports Bring Your Own Device (BYOD) for appliances and Bring Your Own Cloud (BYOC) for cloud storage. This flexibility allows MSPs to use existing infrastructure investments or choose specific cloud providers, reducing vendor lock-in and optimising deployment for their specific environment.
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