Unitrends is a backup and disaster recovery platform from Kaseya, covering data centers, cloud environments, SaaS applications and endpoints. It combines local backup appliances with cloud storage and offers quote-based pricing.

Listing updated . Checked by MSP Software .

From the vendor

Unitrends is a backup and disaster recovery solution from Kaseya covering data center infrastructure, cloud workloads, SaaS applications and endpoints. The platform combines local backup appliances sized from 2TB to 120TB with cloud storage in the Unitrends Cloud, allowing organizations to protect data across on-premises, cloud and hybrid environments from a single management console called UniView.

The backup appliances support over 200 versions of operating systems, applications and hypervisors including Windows, Linux, macOS, VMware, Hyper-V and Nutanix. Unitrends includes image-based backup, application-aware protection for SQL, Oracle, Exchange and SharePoint, and instant recovery allowing systems to be virtualized in the cloud during disasters. The platform emphasizes ransomware protection through advanced behavioral detection, immutable backup storage, dark web monitoring and automated recovery testing. Backup scheduling and recovery workflows run automatically through policy-based automation once configured.

For SaaS workloads, Unitrends backs up Microsoft 365 including Exchange, OneDrive, SharePoint and Teams, Google Workspace applications, and Salesforce. The endpoint backup module provides direct-to-cloud backup for PCs, servers and VMs with optional disaster recovery capability, with subscription-based licensing that includes one year of retention and no separate restore fees. Unitrends supports WAN-optimized replication to offsite locations and operates from multiple data centers. The platform includes the BackupIQ intelligence engine for automated insights and customized alerts, and Recovery Assurance testing to verify application-level recovery capabilities against SLA targets.

Pricing is quote-only based on deployment model, appliance size, data volume and protection needs. The company was founded in 1989 and acquired by Kaseya in 2018. MSPs should verify appliance sizing against their client backup workloads, confirm support for their virtualization platforms, and assess whether the cloud storage model and ransomware detection capabilities fit their service offerings before trial.

Our take

Unitrends stands out as a long-established BCDR platform combining physical appliances with cloud DR and SaaS backup. The unified approach suits MSPs offering comprehensive data protection rather than point solutions. The appliance-first model works well for shops with steady on-premises workloads; cloud-only alternatives like Veeam Data Cloud may suit organizations moving away from hardware. Confirm the appliance sizing and cloud storage costs against per-server or per-TB pricing from competitors like Datto BCDR or Cove Data Protection. The ransomware warranty and recovery SLA terms should be verified on a demo or trial.

Read the Backup and disaster recovery buying guide

How this listing is researched

Alternatives in Backup and disaster recovery

All Backup and disaster recovery software
Datto BCDR Image-based backup with instant local or cloud virtualization and flat-fee pricing. No reviews yet NAKIVO Backup & Replication VM, physical server and cloud backup with MSP program and Microsoft 365 support. No reviews yet · from £1.60 Comet Backup Self-hostable backup with flexible storage, priced per workstation from $2 per month. No reviews yet · from US$2.00 Arcserve ShadowProtect Image-based backup and disaster recovery for MSPs managing diverse physical and virtual environments. No reviews yet All alternatives to Unitrends

Features

Backup and disaster recovery features
FeatureSupportedNote
Image-based backupyesFull system image backup for files, folders, images, VMs and applications
Local backup applianceyesSized from 2TB to 120TB in desktop and rackmount form factors
Cloud storage includedyesSecure offsite backup storage in the Unitrends Cloud included
Instant local or cloud virtualisationyesInstant recovery of entire systems or VMs in the Unitrends Cloud
Ransomware detectionyesAdvanced behavioral analytics detection, dark web monitoring, and automated recovery testing
Ransomware warrantyunknownNo specific warranty mentioned in published materials
Bare-metal recoveryyesBare metal recovery to original or replacement hardware available
Application-aware backupyesSupports SQL, Oracle, Exchange, SharePoint, Active Directory and 200+ applications
Backup screenshot verificationyesRecovery Assurance testing for automated application-level disaster recovery verification
Offsite replicationyesWAN-optimized automatic replication to secure cloud storage
VMware and Hyper-V supportyesVMware, Hyper-V, Nutanix and 200+ OS and application versions supported
RMM integrationunknownRMM integrations not explicitly documented on main website

FAQ

How much does Unitrends cost?
Unitrends does not publish a list price. No MSP price reports have been approved yet.
Does Unitrends offer a free trial?
There is no free version.
What does Unitrends integrate with?
Unitrends lists integrations with Microsoft 365, Google Workspace, Salesforce, Microsoft Azure and Amazon AWS.
Is Unitrends cloud or on-premises?
Unitrends can be run in the cloud or on-premises. Unitrends supports a hybrid deployment.
Who is Unitrends for?
MSPs report using Unitrends at sizes of 6-15, 16-50, 51-200 and 200+ technicians.
Does Unitrends backup work with VMware and Hyper-V hypervisors?

Yes. Unitrends supports backup and recovery for VMware vSphere, Hyper-V and Nutanix environments. The platform covers over 200 versions of operating systems and applications, with both agent-based and agentless backup options for virtual machines. Instant recovery allows systems to be virtualized in the Unitrends Cloud for rapid disaster recovery.

What SaaS applications does Unitrends protect?

Unitrends offers dedicated SaaS backup for Microsoft 365 including Exchange, OneDrive, SharePoint and Teams, Google Workspace including Gmail, Google Drive, Calendars and Contacts, and Salesforce for CRM data, records and metadata. The SaaS backup module includes granular restore, point-in-time recovery and self-service restore for end users, with compliance support for HIPAA, GDPR and ISO 27001.

How does Unitrends protect against ransomware?

Unitrends provides multilayered ransomware protection including advanced behavioral analytics that identify ransomware activity on every backup, immutable backup storage that prevents attackers from deleting or modifying backups, dark web monitoring to detect compromised credentials, and automated Recovery Assurance testing to verify systems can be restored within SLA targets. The platform runs on hardened Linux infrastructure, minimizing exposure to Windows-targeted attacks.

Can Unitrends backup be deployed entirely in the cloud?

Unitrends offers both appliance-based and cloud-direct deployment options. The appliance-based model combines physical backup hardware with cloud storage in the Unitrends Cloud. For organizations preferring cloud-only deployment, Unitrends Endpoint Backup provides direct-to-cloud backup for PCs, servers and VMs without requiring an on-premises appliance. Unitrends also offers DRaaS, a fully managed disaster recovery service running in the cloud.

What is the price of Unitrends?

Unitrends pricing is not published on their website and is available by quote only. Costs depend on deployment model, appliance size, data volume, cloud storage used, and the specific applications being protected. The Endpoint Backup module uses subscription-based licensing with transparent rates and includes one year of data retention with no separate restore or access fees. Contact Unitrends sales at 866-359-5411 or support at 877-282-8857 for a pricing quote tailored to your organization.

Unitrends reviews

Reviews are moderated. How reviews work.

Be the first MSP to review Unitrends

Share what it is like to use this product day to day. Your experience helps other MSPs choose with confidence.

Write the first review

Sign in or create an account

Use your work email to review tools, share pricing and manage your vendor profile.

By continuing, you agree to our terms and acknowledge our privacy policy.