Splashtop

Splashtop provides remote support sessions and unattended access to client machines, with a separate consumer and business remote-desktop product line alongside its MSP-focused remote support offering, a self-hosted On-Prem option for regulated or air-gapped environments, and a growing set of basic RMM features such as patch management bundled into some plans as an add-on. Pricing starts from $259 per technician per year, published in tiers on Splashtop's site rather than quoted; that entry tier covers 10 managed computers per licence, rising to $399 per technician per year for 300 managed computers per licence, and scaling to a maximum of 1,200 managed computers across multiple licences rather than an unlimited pool (checked September 2026). On-demand attended sessions reached by a one-time code are unlimited regardless of tier; it is only the count of unattended, managed devices that is capped per licence.

Splashtop suits MSPs who want simple, published per-technician pricing rather than a quote-only sales process, and those who do not need Splashtop's RMM add-ons to be as deep as a dedicated RMM platform, using it mainly for fast, reliable remote access. It integrates with PSA and service-desk platforms including HaloPSA, Freshservice and ServiceNow for ticket-linked remote sessions, and provides the underlying remote-control technology built into RMM platforms such as NinjaOne, Datto RMM, Atera, Syncro and Naverisk, as an alternative remote access layer when an MSP prefers Splashtop's performance or pricing over the remote access built into its existing RMM. Because pricing is published per technician per year rather than monthly, MSPs should model the annual outlay against a monthly-billed competitor before comparing headline numbers directly, and should confirm whether a given plan's basic RMM features, such as patch management, are mature enough to rely on or are better treated as a bonus on top of a dedicated remote access tool rather than a reason to buy on their own. It is also worth checking the managed-computer cap per licence against a client base directly, since exceeding 300 devices on a licence means buying an additional licence rather than paying a simple per-extra-endpoint fee.