AnyDesk is remote desktop and unattended access software from AnyDesk Software GmbH, priced per technician with published pricing starting at £24.90 a month, billed annually only.
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AnyDesk is a remote desktop application from AnyDesk Software GmbH, a German software vendor, built for IT teams and MSPs that need unattended access to servers and workstations, one-off support sessions, and control of mobile devices from a single console. It covers unattended and on-demand access, file transfer, session recording, multi-monitor viewing, in-session text chat and Wake-on-LAN, using AnyDesk's own DeskRT video codec for low-latency screen sharing, with native clients for Windows, macOS, Linux, Android and iOS.
AnyDesk publishes its pricing rather than quoting on request for most tiers. The Solo licence for a single user starts at £24.90 a month; Standard starts at £41.90 a month for one connection, with add-on connections at £25.90 each; and Advanced starts at £84.90 a month for two connections, with add-ons at the same rate (checked September 2026, prices shown on AnyDesk's UK pricing page, exclusive of VAT). All plans are billed annually only, with no monthly payment option. A top Ultimate tier is quote only and adds single sign-on, a custom namespace, CRM and ITSM integrations, and the option to host AnyDesk on-premises rather than in the cloud. AnyDesk offers a free trial of its paid plans, and a genuinely free version for personal, non-commercial use with a limited feature set and no support.
AnyDesk documents integrations with Freshworks (Freshservice, Freshdesk and Freshchat), Atera, Salesforce and baramundi's device management suite, plus a REST API for building custom connections into other tools. The company is based in Stuttgart, Germany, and was founded in 2014. Before buying, an MSP should check that a plan's included concurrent connections and managed device count cover its technician headcount, since both are billed as separate add-ons past the included amount, and confirm whether it needs on-premises hosting or scripted MSI deployment, since both are restricted to the Advanced tier and above.
AnyDesk suits an MSP that wants published, self-serve pricing rather than a sales call for every tier below Ultimate, and its DeskRT codec is worth testing on slow client connections where tools like TeamViewer or Splashtop can lag. It suits smaller teams comfortable managing connection and device add-ons themselves rather than a single flat per-technician fee. Because pricing is billed annually only with no monthly option, and connections and managed devices are separate paid add-ons past each tier's included amount, model your actual technician count and device count before committing, and check the current integration list if you rely on a specific PSA or RMM.
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Getscreen.me Browser-based remote access billed per user plus a small per-device fee, with a self-hosted option. No reviews yet · from £3.85 All alternatives to AnyDesk| Feature | Supported | Note |
|---|---|---|
| Unattended access | yes | Every tier includes a set number of managed devices for unattended access, from 100 on Solo up to 2000 on Ultimate. |
| On-demand support session | yes | Interactive Access allows ad-hoc connections to unregistered devices, and AnyDesk Assist gives a one-click instant support link. |
| Mobile device support | yes | Native apps for Android and iOS, plus mobile device management on Advanced and Ultimate. |
| File transfer | yes | |
| Session recording | yes | Session recording and screenshots are listed, though the vendor marks session history as limited on the Solo tier. |
| Multi-monitor support | yes | AnyDesk has a dedicated multi-monitor feature for viewing and switching between a remote device's displays. |
| In-session chat | yes | |
| Self-hosted option | yes | On-premises hosting is available only on the Ultimate tier. |
| White-label branding | yes | Custom-branded app from Standard upward; a custom client generator is available from Advanced upward. |
| Wake-on-LAN | yes | |
| Command-line scripted deployment | yes | Command-line interface on all paid tiers; mass deployment via MSI and Windows Group Policy from Advanced upward. |
| PSA integration | yes | Documented integrations with Freshworks (Freshservice, Freshdesk, Freshchat) and Atera; broader CRM and ITSM integrations are listed as available on the Ultimate tier. |
AnyDesk is licensed per connection rather than per managed device: the Solo plan covers one user and one connection from £24.90 a month, while Standard and Advanced include a set number of connections that can be scaled up with paid add-on connections. Managed devices for unattended access are counted separately and are also billed as add-ons once a plan's included allowance is used. All prices are billed annually, with no monthly payment option.
Yes, AnyDesk offers a free version for personal, non-commercial use, with a limited feature set and no support included. Anyone using AnyDesk professionally, including MSPs and their technicians, needs a paid Solo, Standard, Advanced or Ultimate licence. AnyDesk also offers a free trial of its paid business plans.
AnyDesk offers on-premises hosting, but only as part of its top Ultimate tier, which is quote only rather than published. Solo, Standard and Advanced run only as a cloud service. An MSP that needs data to stay entirely within its own network should budget for Ultimate and contact AnyDesk sales for a quote rather than assuming a lower tier includes it.
AnyDesk documents integrations with Freshworks products (Freshservice, Freshdesk and Freshchat), Atera's RMM and PSA platform, Salesforce, and baramundi's device management suite, embedding remote access directly into those consoles. It also offers a REST API for building custom integrations. MSPs using a different PSA or RMM should check AnyDesk's current partner list, since coverage is narrower than some remote access competitors.
AnyDesk publishes tiered prices starting at £24.90 a month for a single user, rising to £84.90 a month for the Advanced tier's two connections, with its top Ultimate tier quote only. This gives a published starting point that some remote access competitors do not always show as clearly, though MSPs should still compare the concurrent connection and managed device limits of each tier rather than the headline price alone, since add-on connections and devices cost extra on every AnyDesk plan below Ultimate.
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