Getscreen.me is browser-based remote access and screen-sharing software from Point B Ltd for IT support and system administration, priced per user plus a per-device add-on, starting at 3.85 pounds per user per month on a UK-priced account (checked September 2026).
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Getscreen.me is a browser-based remote access and screen-sharing tool from Point B Ltd for IT teams and MSPs, reaching Windows, macOS, Linux and Android devices from any browser without a permanent client install, though desktop apps are also offered. It covers both permanent, unattended access to devices already set up for support and quick, one-time sessions started by an end user for a single ticket, alongside a file manager, an in-session terminal, live chat and calls, wake-on-LAN, session recording with screenshots and notes, and multi-monitor viewing. Quick one-time support sessions, white-label branding, permissions, departments and single sign-on are not part of the entry Standard plan and only ship from the Advanced tier upward.
Pricing is published on Getscreen.me's own site and split into two charges: a per-user fee for people who run sessions, and a smaller per-device fee for each computer or server that keeps a permanent connection. On a UK-priced account (checked September 2026) the Standard plan starts at 3.85 pounds per user per month plus 0.07 pounds per connected device per month, rising to 6.15 pounds per user on Advanced, which adds white-label branding, permissions, departments and quick one-time support sessions, and 7.70 pounds per user on Enterprise, which adds single sign-on, Active Directory-based deployment and a custom domain. Paying annually cuts the per-user rate by around a sixth. A permanent free plan covers up to two devices with no card required, and a 14-day Business trial unlocks unlimited users and devices with the full feature set. A separately quoted self-hosted version runs on the customer's own infrastructure for organisations that cannot use a cloud service.
Getscreen.me integrates with Jira Service Desk and LiveChat for starting a session from a ticket or chat window, has an official Telegram bot for managing devices from a messenger, and exposes an HTTP API for building custom plugins, but does not publish a dedicated integration with a PSA platform such as ConnectWise or Autotask. Point B Ltd is based in Limassol, Cyprus, and was founded in 2018. An MSP comparing it with TeamViewer or AnyDesk should work out the combined per-user and per-device cost against its actual technician and device counts, confirm which tier includes white-label branding or SSO before buying, and get self-hosted pricing and terms in writing since they are not published.
Getscreen.me's appeal is the low published per-user price plus a very small separate per-device charge, which can undercut TeamViewer or AnyDesk for a technician team running a lot of permanent connections but not needing every seat at full price. Quick one-time support sessions, white-label branding, permissions and SSO all sit behind the Advanced or Enterprise tier rather than the entry plan, so check which tier you actually need before comparing the headline 3.85 pound figure. It suits a small or mid-size MSP that wants basic remote access on published pricing rather than a quote-only sales process. Confirm the exact per-device fee at your scale, check any PSA workflow will run through the HTTP API rather than a native connector, and get self-hosted pricing in writing if you need on-premises deployment.
| Feature | Supported | Note |
|---|---|---|
| Unattended access | yes | Permanent, unattended access to devices already set up for support. |
| On-demand support session | yes | One-time quick support sessions; only on Advanced and Enterprise, not Standard or the free plan. |
| Mobile device support | yes | Android devices can be remotely accessed and controlled from a browser; no iOS support. |
| File transfer | yes | Built-in file manager and file download/transfer. |
| Session recording | yes | Session recording, screenshots and notes. |
| Multi-monitor support | yes | |
| In-session chat | yes | Live chat and calls during a session. |
| Self-hosted option | yes | Separately quoted self-hosted server for on-premises deployment. |
| White-label branding | yes | Branding feature; Advanced tier and above. |
| Wake-on-LAN | yes | |
| Command-line scripted deployment | yes | Console commands per platform, MSI package and Active Directory-based mass deployment. |
| PSA integration | no | No ConnectWise, Autotask or similar PSA integration documented; integrates with Jira Service Desk for ticket-linked sessions and offers an HTTP API. |
Getscreen.me charges both: a per-user fee for people running sessions and a smaller per-device fee for each computer that keeps a permanent connection. On the Standard plan this is 3.85 pounds per user per month plus 0.07 pounds per device per month (checked September 2026), so the total cost depends on how many technicians and how many permanently connected devices are on the account.
Yes, Getscreen.me offers a permanent free plan covering up to two devices with no card required, including file transfer, chat and two-factor authentication, though it excludes quick one-time support sessions. A separate 14-day Business trial unlocks unlimited users and devices with the full paid feature set.
Yes, Getscreen.me offers a self-hosted version that runs on the customer's own infrastructure, aimed at organisations that cannot use a cloud service for security or compliance reasons. Pricing for the self-hosted version is not published and is quoted directly by the vendor.
Getscreen.me does not publish a native integration with ConnectWise, Autotask or a comparable PSA. It integrates with Jira Service Desk and LiveChat so a session can be started from a ticket or chat window, has an official Telegram bot, and offers an HTTP API for MSPs that want to build a custom connection to their own PSA.
Getscreen.me publishes its per-user and per-device prices outright, starting at 3.85 pounds per user per month plus a small per-device fee (checked September 2026), where TeamViewer and AnyDesk more often push larger teams toward a quoted enterprise price. MSPs should still total the per-user and per-device charges at their own technician and device counts before assuming Getscreen.me is cheaper, since features such as white-label branding and SSO require a higher tier.
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