Overview

From the vendor

ScreenConnect (formerly ConnectWise Control) provides on-demand remote support sessions and unattended access to client machines, and can be self-hosted on the MSP's own server or run as a ConnectWise-hosted cloud instance. It suits MSPs who want a fast, low-latency remote access tool with white-label branding for the end-user-facing client, and those who value the self-hosting option for data residency or cost reasons, since a self-hosted licence has no per-technician or per-endpoint cap beyond server capacity. Pricing is per year per named technician for hosted plans, published on ConnectWise's site in tiers, with a separate self-hosted licence priced per concurrent session. It integrates as the remote access component built into ConnectWise RMM and ConnectWise PSA, and is also sold and used standalone by MSPs running a different RMM or PSA, with an API and command-line tooling for scripted deployment and automation.

Pricing

Starting price US$540.00 per technician per year
Free trial Yes
Free version No

Vendor pricing page

Reported pricing

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Features

Remote access and support

Unattended access yes
On-demand support session yes
Mobile device support unknown
File transfer unknown
Session recording unknown
Multi-monitor support unknown
In-session chat unknown
Self-hosted option yes
White-label branding yes
Wake-on-LAN unknown
Command-line scripted deployment yes
PSA integration yes

RMM and patching

Show all 24 features

Remote access and support

RMM and patching

Patch management unknown
Scripting unknown
Remote access unknown
Monitoring and alerting unknown
Software deployment unknown
Network discovery unknown
Mobile device management unknown
Backup integration unknown
PSA integration unknown
Reporting unknown
Automation policies unknown
Third-party application patching unknown

Integrations

Support and training

Deployment cloud, on-premises
Platforms Windows, macOS, Linux, iOS, Android, web
HQ United States
Founded 1982

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FAQ

How much does ScreenConnect cost?
ScreenConnect starts at US$540.00 per technician per year, according to the vendor.
Does ScreenConnect offer a free trial?
ScreenConnect offers a free trial. There is no free version.
What does ScreenConnect integrate with?
ScreenConnect integrates with ConnectWise RMM, ConnectWise PSA.
Is ScreenConnect cloud or on-premises?
ScreenConnect is available as cloud and on-premises.

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