BeyondTrust Remote Support and ScreenConnect are both listed under Remote access and support. ScreenConnect publishes a starting price; BeyondTrust Remote Support does not.
Listings updated .
| Pricing fact | BeyondTrust Remote Support | ScreenConnect |
|---|---|---|
| Starting price | Not on file | US$30.00 per technician per month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Feature | BeyondTrust Remote Support | ScreenConnect |
|---|---|---|
| Unattended access | yes | yes |
| On-demand support session | yes | yes |
| Mobile device support | yes | yes |
| File transfer | yes | yes |
| Session recording | yes | yes |
| Multi-monitor support | yes | yes |
| In-session chat | yes | yes |
| Self-hosted option | yes | yes |
| White-label branding | yes | yes |
| Wake-on-LAN | yes | yes |
| Command-line scripted deployment | yes | yes |
| PSA integration | yes | yes |
Neither vendor lists a direct integration with the other on MSP Software.
| Fact | BeyondTrust Remote Support | ScreenConnect |
|---|---|---|
| Deployment | cloud, on-premises | cloud, on-premises |
| Platforms | web, Windows, macOS, Linux, iOS, Android | Windows, macOS, Linux, iOS, Android, web |
| Support | knowledge base | email, help desk, knowledge base, phone, live chat |
| Training | documentation | documentation, videos |
| HQ | United States | United States |
| Founded | 2003 | 1982 |
Neither vendor lists a direct integration with the other on MSP Software.
