Tactical RMM is a source-available remote monitoring and management platform from Amidaware for Windows, Linux and macOS endpoints. Pricing is per-endpoint tier starting at 55 dollars per month self-hosted for up to 199 endpoints, with both self-hosted and managed cloud deployment options.
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Tactical RMM is a source-available remote monitoring and management platform from Amidaware, built with Django, Vue and Go. It provides patch management, remote desktop control, scripting in PowerShell, Python, Bash, Nushell and Deno, real-time monitoring with email and SMS alerting, software deployment via Chocolatey, role-based access control, and reporting in HTML, CSV and PDF formats. The platform supports Windows 7 through 11, Server 2008R2 through 2025, Linux distributions with systemd, and macOS on Intel and Apple Silicon.
Tactical RMM is distinguished by its source-available model, which means MSPs can audit the code and maintain complete control over their monitoring infrastructure without vendor lock-in. The platform is priced per-endpoint on a tiered basis: Starter at 55 dollars per month self-hosted supports 0-199 endpoints; Essentials at 80 dollars per month supports 200-399 endpoints; Professional at 105 dollars per month (or 150 dollars managed) supports 400-599 endpoints; and Business tier pricing is custom (checked September 2026). All tiers include unlimited technicians, community support, advanced reporting and single sign-on. A live demo is available at demo.tacticalrmm.com, and Tactical RMM can be deployed either self-hosted on your own infrastructure or as a managed cloud service through Amidaware's hosted platform.
Tactical RMM integrates with remote access platforms including ScreenConnect, TeamViewer, RustDesk, Splashtop and MeshCentral, security tools such as BitDefender GravityZone, and monitoring platforms including N-able N-central and Grafana. However, direct integrations with major PSAs such as ConnectWise PSA, Autotask or HaloPSA are not documented. MSPs interested in Tactical RMM should evaluate whether the source-available licensing model and self-hosted option align with their governance requirements, confirm which platforms they manage are fully supported, test integrations with their existing infrastructure, and verify whether the PSA integration gap affects their workflow.
Tactical RMM appeals to MSPs seeking transparency and avoiding vendor lock-in, thanks to its source-available code. It suits shops managing primarily Windows, Linux and Mac endpoints and comfortable with self-hosting or adopting a vendor-hosted version. Because integrations with major PSAs are limited compared to NinjaOne or Datto RMM, confirm your workflow doesn't require direct ticketing or billing integration before switching. Pricing is simpler than some competitors but steps up per-tier based on endpoint count; confirm your tier before comparing total cost of ownership.
| Feature | Supported | Note |
|---|---|---|
| Patch management | yes | Windows patch management with automated deployment and scheduling |
| Scripting | yes | PowerShell, Python, Bash, Nushell and Deno script execution |
| Remote access | yes | TeamViewer-like remote desktop control with real-time shell and file management |
| Monitoring and alerting | yes | Real-time monitoring with email, SMS and webhook alerting |
| Software deployment | yes | Remote software installation via Chocolatey |
| Network discovery | yes | Automated endpoint discovery and inventory tracking |
| Mobile device management | unknown | |
| Backup integration | unknown | |
| PSA integration | no | No direct PSA integrations documented |
| Reporting | yes | HTML, CSV, PDF and live dashboard reporting |
| Automation policies | yes | Automation policies for patching, deployments and configurations |
| Third-party application patching | unknown |
| Feature | Supported | Note |
|---|---|---|
| Unattended access | yes | |
| On-demand support session | yes | |
| Mobile device support | unknown | |
| File transfer | yes | Real-time file browser with upload and download |
| Session recording | unknown | |
| Multi-monitor support | unknown | |
| In-session chat | unknown | |
| Self-hosted option | yes | Full self-hosted deployment available |
| White-label branding | unknown | |
| Wake-on-LAN | unknown | |
| Command-line scripted deployment | yes | Remote command and script execution via agents |
| PSA integration | unknown |
Tactical RMM is source-available open-source software, which means the code is freely available for self-hosting without a licence fee. Amidaware also offers commercial managed (cloud-hosted) plans ranging from 55 dollars per month for up to 199 endpoints in the Starter tier through to custom pricing for 600+ endpoints in the Business tier. The source-available model provides code transparency without vendor lock-in, while the managed service offers convenience and support SLAs.
Yes, Tactical RMM offers a live demo at demo.tacticalrmm.com where you can test the platform's interface and features. Self-hosted deployments can also be evaluated without cost since the source code is publicly available on GitHub. Managed cloud plans follow a month-to-month billing model with no long-term contracts required.
Tactical RMM does not have documented direct integrations with major PSAs such as ConnectWise PSA, Autotask or HaloPSA. However, it does integrate with remote access platforms including ScreenConnect, TeamViewer, RustDesk and MeshCentral, plus security tools like BitDefender GravityZone and monitoring platforms like N-able N-central. If your PSA has webhook or API capabilities, custom scripting may enable integration.
Tactical RMM supports Windows 7 through 11, Server 2008R2 through 2025, Linux distributions with systemd, and macOS on both Intel and Apple Silicon. The console runs through a web interface with no desktop client required. Mobile device management is not directly supported; Mac and Linux agent capabilities are available in the Professional tier and above.
All Tactical RMM plans include community support through forums and access to documentation. Managed cloud plans include support SLAs (48-hour for Starter and Essentials tiers, 36-hour for Professional and Business tiers), though specific support channels beyond community are not detailed on the pricing page. For self-hosted deployments, support is community-based only.
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