Bitdefender GravityZone is an endpoint detection and response platform combining EDR, XDR and MDR capabilities in a single multi-tenant cloud console, priced on a per-endpoint consumption basis with monthly billing for MSPs.
Listing updated . Checked by MSP Software .
Bitdefender GravityZone is a unified security platform from Bitdefender combining endpoint protection, endpoint detection and response (EDR), extended detection and response (XDR), and managed detection and response (MDR) capabilities in a single console designed for MSPs and organisations. The platform is built around prevention-first architecture with behavioral threat detection, automated remediation and forensic investigation capabilities that enable organisations with lean security teams to manage advanced threats without dedicated SOC staff.
GravityZone suits MSPs serving mid-market clients (500 to 5,000 users) as well as those managing smaller deployments, with flexible multi-tenant console administration, consumption-based monthly licensing and per-endpoint pricing. The platform integrates endpoint protection, attack detection, and incident response workflows into one interface with automated alert triage and vulnerability prioritisation, reducing the complexity of managing separate point solutions. For MSPs wanting managed threat detection without staffing an in-house SOC, GravityZone offers 24-hour monitoring and response by dedicated security experts through its MDR service add-on, which operates as an optional enhancement to the base EDR licence.
Features include advanced threat detection with behavioral analysis, automated endpoint isolation and remediation, USB and external device control, security data lake for long-term telemetry retention, and API access for custom integrations and third-party tools. The platform can be deployed through cloud-based management or on-premises virtual appliances (OVA, XVA, VHD formats) for VMware, Citrix, and Hyper-V environments. The company is headquartered in Romania and was founded in 2001. MSPs should verify integration availability with their existing RMM and PSA tools before deployment, confirm coverage for the specific endpoints and operating systems they need to protect, and evaluate the optional MDR add-on cost against their service delivery model.
GravityZone is a prevention-first EDR well suited to MSPs wanting to avoid point-product sprawl and consolidate endpoint security into a single console. The consumption-based MSP pricing with monthly billing lets small and medium shops avoid big upfront commitments, and the integrated MDR service with 24-hour human monitoring appeals to MSPs lacking in-house threat response expertise. Compare the feature set, behavioral detection accuracy, and integration capabilities against competitors like SentinelOne, CrowdStrike Falcon and Sophos Intercept X before making a decision. Confirm that whatever monitoring tools and RMM platforms the MSP currently uses integrate smoothly with the management console, and understand whether the optional MDR service fits the MSP's own service packaging and pricing model.
| Feature | Supported | Note |
|---|---|---|
| Behavioural detection | yes | Advanced behavioral threat detection with prevention-first architecture |
| Automated remediation | yes | Automated endpoint isolation and remediation of detected threats |
| Rollback to pre-attack state | unknown | Vendor documentation does not explicitly mention rollback capability |
| USB and device control | yes | USB and external device control capabilities |
| Application allow-listing | unknown | Vendor documentation does not confirm application allow-listing feature |
| Offline protection | unknown | Not confirmed in available vendor documentation |
| Threat hunting console | yes | Threat hunting console with forensic investigation capabilities |
| Managed MDR add-on | yes | 24x7x365 managed detection and response by dedicated security experts |
| SIEM and SOAR integration | unknown | API access available but SIEM integration not explicitly documented |
| RMM integration | unknown | RMM integration capability not confirmed in fetched documentation |
| macOS support | yes | macOS endpoint support confirmed |
| Linux support | yes | Linux endpoint support confirmed |
| Feature | Supported | Note |
|---|---|---|
| 24-hour human-staffed SOC | yes | 24-hour human-staffed SOC monitoring and incident response |
| Managed threat response and isolation | yes | Managed threat response and automated isolation of compromised endpoints |
| Own endpoint telemetry agent | yes | Own endpoint telemetry agent collecting behavioral data |
| Identity threat detection | unknown | Identity and lateral movement detection not explicitly documented |
| Network monitoring | unknown | Network-layer monitoring capability not confirmed |
| Microsoft 365 monitoring | unknown | Microsoft 365 event monitoring not documented in available materials |
| Monthly threat reporting | yes | Threat reporting and analytics available for MSP clients |
| PSA integration for ticketing | unknown | PSA ticketing integration not confirmed in fetched documentation |
| Multi-tenant console | yes | Multi-tenant cloud console for managing multiple customer environments |
| Works with third-party EDR | unknown | Support for third-party EDR integration not documented |
| Dedicated incident response | yes | Dedicated incident response capability through MDR service |
Bitdefender GravityZone is priced on a consumption-based model per endpoint on a monthly billing cycle for MSPs. The vendor does not publish a standard list price on its website; MSPs receive quotes based on their usage, client count and endpoint volume. This consumption-based approach with volume pricing across aggregated customer usage contrasts with competitors like CrowdStrike Falcon or SentinelOne, which typically quote fixed per-endpoint annual prices.
Bitdefender GravityZone includes an optional managed detection and response (MDR) add-on service providing 24-hour monitoring and response by dedicated security experts. This allows MSPs to offer threat detection and incident response to their customers without staffing an in-house SOC, though the MDR service requires a separate commitment and is not included in the base EDR licence.
Yes, Bitdefender GravityZone offers a free trial. The trial allows prospective customers to evaluate the platform and its features hands-on before converting to a paid monthly subscription. Conversion to a paid plan is required to continue service beyond the trial period.
Bitdefender GravityZone supports Windows, macOS and Linux endpoints, allowing MSPs to manage security across heterogeneous environments from a single multi-tenant console. This cross-platform capability is essential for MSPs serving organisations with mixed OS deployments.
Bitdefender GravityZone can be deployed both as a cloud-based solution and as on-premises management through virtual appliance formats (OVA, XVA, VHD) for VMware, Citrix, and Hyper-V environments. This flexibility lets MSPs choose the deployment model that fits their infrastructure and compliance requirements.
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