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HaloPSA

halopsa.com · HaloPSA · Last updated 03 Sept 2026
PSA and ticketing Documentation
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Overview

From the vendor

HaloPSA is a professional services automation platform covering ticketing, contracts, billing, project management and a configurable workflow engine, sold on a per-technician licence rather than per named user or per client. It suits MSPs who want to configure ticket workflows and forms themselves without a partner-led implementation, and those migrating off older PSAs who want published, comparatively simple pricing rather than a quote-only sales process. Pricing is per technician per month, published on Halo's own site, with tiers based on feature depth rather than client or asset counts. HaloPSA integrates with most major RMM platforms, including NinjaOne, Datto RMM and N-central, plus documentation tools such as IT Glue and Hudu, accounting systems including Xero and QuickBooks, and Microsoft 365, through a large library of pre-built integrations and an open API, without requiring a single-vendor stack.

Pricing

Starting price £66.00 per technician per month
Free trial Yes
Free version No

Vendor pricing page

Reported pricing

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Features

PSA and ticketing

Ticketing with SLA timers yes
Contract and agreement management yes
Time tracking and timesheets unknown
Billing and invoicing yes
Project management yes
Client self-service portal yes
Built-in knowledge base unknown
RMM integration yes
Accounting integration yes
Reporting and dashboards unknown
Mobile app unknown
Workflow and ticket automation yes

Documentation

Show all 25 features

PSA and ticketing

Asset and configuration tracking unknown

Documentation

Password storage unknown
Network diagrams unknown
Custom asset templates unknown
Version history unknown
Access controls and permissions unknown
RMM integration unknown
PSA integration unknown
SOP and process templates unknown
Org charts and contacts unknown
API access unknown
Self-hosted option unknown
Full-text search unknown

Integrations

NinjaOneDatto RMMN-able N-centralIT GlueHuduXeroQuickBooks

Support and training

Deployment cloud
Platforms web
HQ United Kingdom

Alternatives in PSA and ticketing

All PSA and ticketing software
Autotask Kaseya's PSA for ticketing, contracts and billing, paired with Datto RMM. No reviews yet ConnectWise PSA Ticketing, contracts and billing for a service desk, from ConnectWise. No reviews yet Syncro Combined PSA and RMM priced per technician, with no per-endpoint fee. No reviews yet · from US$129.00

Compare HaloPSA

HaloPSA vs AutotaskHaloPSA vs ConnectWise PSAHaloPSA vs Syncro

FAQ

How much does HaloPSA cost?
HaloPSA starts at £66.00 per technician per month, according to the vendor.
Does HaloPSA offer a free trial?
HaloPSA offers a free trial. There is no free version.
What does HaloPSA integrate with?
HaloPSA integrates with NinjaOne, Datto RMM, N-able N-central, IT Glue, Hudu, Xero.
Is HaloPSA cloud or on-premises?
HaloPSA is available as cloud.

Reviews

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