HaloPSA is a professional services automation platform for ticketing, contracts, billing and project management, priced per technician with published, tiered pricing starting at 66 pounds per technician per month.
Listing updated . Checked by MSP Software .
HaloPSA is a professional services automation platform covering ticketing, contracts, billing, project management and a configurable workflow engine, sold by Halo, a UK software company that builds one configurable platform offered as HaloPSA for MSPs alongside sibling products Halo ITSM and HaloCRM. It is sold on a per-technician licence rather than per named user or per client. It suits MSPs who want to configure ticket workflows and forms themselves without a partner-led implementation, and those migrating off older PSAs who want published, comparatively simple pricing rather than a quote-only sales process. HaloPSA also offers a free 30-day trial with no credit card required, which makes it easier to evaluate hands-on before committing than a demo-only competitor.
Pricing starts at 66 pounds per technician per month, billed annually, published on Halo's own site (checked September 2026), with one tier covering every feature rather than pricing based on client or asset counts, and there is no genuinely free version once the trial ends; an onboarding package is required at an additional, bespoke cost. HaloPSA integrates with most major RMM platforms, including NinjaOne, Datto RMM and N-central, plus documentation tools such as IT Glue and Hudu, accounting systems including Xero and QuickBooks, and ConnectWise Automate, through a library of pre-built integrations and an open API, without requiring a single-vendor stack. HaloPSA is based in the United Kingdom, which is worth knowing for a UK MSP weighing support hours, and its console runs entirely through the web with no desktop client to install, which matters for a distributed team working across several time zones. MSPs should check what the onboarding package costs for their size of team before comparing the headline per-technician price against a rival, and confirm their existing RMM or documentation tool is on the current integration list.
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|---|---|
| Ticketing with SLA timers | yes |
| Contract and agreement management | yes |
| Time tracking and timesheets | yes |
| Billing and invoicing | yes |
| Project management | yes |
| Client self-service portal | yes |
| Built-in knowledge base | yes |
| RMM integration | yes |
| Accounting integration | yes |
| Reporting and dashboards | yes |
| Mobile app | unknown |
| Workflow and ticket automation | yes |
| Asset and configuration tracking | yes |
| Feature | Supported |
|---|---|
| Usage and licence reconciliation | unknown |
| Distributor billing import | unknown |
| PSA integration | yes |
| Automated invoicing | yes |
| Multi-currency support | unknown |
| Seat and licence utilisation alerts | unknown |
| Margin reporting | unknown |
| Recurring billing automation | yes |
| Microsoft partner billing import | unknown |
| Client-facing invoices | yes |
| Payment collection | unknown |
| Audit trail | unknown |
| Feature | Supported | Note |
|---|---|---|
| Password storage | unknown | |
| Network diagrams | unknown | |
| Custom asset templates | unknown | |
| Version history | unknown | |
| Access controls and permissions | unknown | |
| RMM integration | yes | Via HaloPSA's RMM integrations rather than a standalone documentation module. |
| PSA integration | yes | HaloPSA is itself the PSA; it integrates with dedicated documentation tools such as IT Glue and Hudu. |
| SOP and process templates | unknown | |
| Org charts and contacts | unknown | |
| API access | yes | |
| Self-hosted option | unknown | |
| Full-text search | unknown |
| Feature | Supported |
|---|---|
| Proposal and quote builder | unknown |
| E-signature | unknown |
| Live distributor catalogue and pricing | unknown |
| CRM and pipeline tracking | unknown |
| PSA integration | yes |
| Payment collection | unknown |
| Quote templates | unknown |
| Approval workflow | unknown |
| Recurring revenue quoting | unknown |
| Product bundling | unknown |
| Win-rate analytics | unknown |
| Accounting integration | unknown |
HaloPSA is sold on a per-technician licence rather than per named user or per client, with published pricing starting at 66 pounds per technician per month when billed annually (checked September 2026). This differs from PSAs such as ConnectWise PSA or Autotask, which are typically quoted per user rather than published outright. HaloPSA's price covers every feature in one tier, but a separate onboarding package is required at an additional, bespoke cost, so MSPs should ask for that figure before comparing headline prices.
Yes, HaloPSA offers a free 30-day trial with no credit card required, which lets an MSP evaluate the platform hands-on rather than relying only on a sales demo. There is no separate free version once the trial period ends, so ongoing use requires a paid, per-technician subscription plus a one-off onboarding package.
Yes, HaloPSA integrates with most major RMM platforms, including NinjaOne, Datto RMM, N-able N-central and ConnectWise Automate, rather than being built around a single RMM vendor. It also connects to documentation tools such as IT Glue and Hudu, and accounting systems including Xero and QuickBooks. MSPs should confirm their specific RMM is on HaloPSA's current integration list before switching, since coverage can change.
No, HaloPSA is designed for MSPs to configure ticket workflows and forms themselves, without requiring a partner-led implementation as is common with some larger, more configurable PSAs. This suits MSPs migrating off an older PSA who want to get started on published pricing without a lengthy sales process, though every purchase still includes a separate onboarding package and larger or more complex operations may choose additional setup help.
HaloPSA is a product of Halo, the trading name of Halo Service Solutions Ltd, a privately owned UK software company. Halo also sells Halo ITSM and HaloCRM on the same underlying platform, so a business already using one of those products can add HaloPSA without switching vendors.
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