Level is a remote monitoring and management platform from Level Software for IT departments and MSPs managing Windows, macOS and Linux endpoints. The first 10 devices are free with every feature included, then it is $2 per device per month with no contract (checked September 2026).
Listing updated . Checked by MSP Software .
Level is a remote monitoring and management platform from Level Software, Inc. for IT departments and MSPs that manage Windows, macOS and Linux devices. It covers monitoring and alerting, patch management for both the operating system and third-party applications, scripting across the fleet in PowerShell, Bash, Zsh, Python, Go, Ansible or osquery, browser-based remote control with no separate technician client, and an automation engine that chains scripts and device actions off schedules, tags, alerts or new device enrolment. It suits IT teams and MSPs who want one console for a mixed Windows, macOS and Linux fleet and who are comfortable working through scripts and automations rather than a heavily dashboarded interface, since Level's own monitoring pages describe capturing trigger-time evidence over building traditional reporting dashboards.
Level is priced per device rather than per technician: the first 10 devices are free indefinitely with every feature included, and after that it is $2 per device per month, billed monthly on the peak device count for that month, with no contracts or setup fees (checked September 2026). Level publishes a 10% discount for nonprofit and education organisations, and volume pricing is available by quote above 2,000 devices. Level integrates with a small set of PSAs and adjacent tools, including ConnectWise PSA, HaloPSA, DeskDay, AlgaPSA, Regentra and ZestMSP for device sync and alert-to-ticket routing, Hudu for documentation, ilert for incident response, and a public REST API for custom workflows. Level Software says it was founded in 2019 and runs a deliberately small team of around 11 people supporting more than 9,000 accounts across over 120 countries directly, without a traditional sales structure; its published headquarters location is not stated on the site. Level does not manage mobile devices or discover unmanaged devices on the network, and does not document a backup integration, so an MSP that needs those in the same console should check its shortlist against what Level actually covers before buying.
Level is worth a look for an IT team or a smaller MSP that wants one lightweight console for a Windows, macOS and Linux fleet and is happy to lean on scripts and automations instead of a heavily dashboarded RMM. The free-to-10-devices, $2-a-device-after pricing is unusually simple next to quote-only rivals such as NinjaOne or N-central, and worth comparing directly against similarly device-priced tools like Atera or Syncro. It suits a team that wants direct access to the people who build the product rather than a large support organisation. Check before buying whether its short, purpose-built integration list covers your PSA and documentation tools, and confirm it can leave out network discovery, mobile device management and backup integration, since none of those are part of the platform today.
Action1 Cloud-native patch management for Windows, macOS and Linux, free forever up to 200 endpoints. No reviews yet 
ManageEngine Endpoint Central Endpoint management with patch deployment, MDM and security from $15.90 per endpoint per year. No reviews yet · from US$15.90
ConnectWise Automate A customisable, script-driven RMM from ConnectWise for Windows endpoints, priced by quote. No reviews yet 
Atera An all-in-one RMM, PSA and remote access platform priced per technician with unlimited managed endpoints. No reviews yet · from US$149.00 All alternatives to Level| Feature | Supported | Note |
|---|---|---|
| Patch management | yes | OS and third-party app patching for Windows (WinGet, 14,000+ packages), macOS (Homebrew) and Linux (Apt, Yum, DNF, Pacman, Snap, Flatpak), with test/pilot/production rollout rings and a live compliance view. |
| Scripting | yes | PowerShell, Bash, Zsh, Python, Go, Ansible and osquery scripts run across devices, groups or tags with live per-device stdout/stderr streaming. |
| Remote access | yes | Browser-based remote control into Windows, macOS and Linux devices with no separate technician client, plus an in-session terminal and file explorer. |
| Monitoring and alerting | yes | Built-in checks for CPU, memory, disk, network and security plus custom PowerShell, Bash or Python script checks, with tag-based monitor policies. |
| Software deployment | yes | Handled through WinGet, Homebrew and Linux package managers plus custom scripts and automations, rather than a separate packaging module. |
| Network discovery | no | Not documented; Level manages only devices with its own agent installed. |
| Mobile device management | no | Level manages Windows, macOS and Linux endpoints only; no iOS or Android device management. |
| Backup integration | no | No backup integration is documented on Level's integrations page. |
| PSA integration | yes | Integrates with ConnectWise PSA, HaloPSA, DeskDay, AlgaPSA, Regentra and ZestMSP for device sync and alert-to-ticket routing. |
| Reporting | yes | A live Updates page shows patch compliance across the fleet and alerts capture trigger-time evidence; the vendor says it favours this over traditional dashboards. |
| Automation policies | yes | Automations trigger on schedules, tags, alerts, webhooks, custom field changes or new device enrolment, chaining scripts and device actions. |
| Third-party application patching | yes | Third-party application patching through WinGet on Windows, Homebrew on macOS and native package managers on Linux. |
| Feature | Supported | Note |
|---|---|---|
| Unattended access | yes | Devices with the Level agent installed are reachable for remote control without end-user action. |
| On-demand support session | unknown | Not documented; remote control appears built for already-enrolled managed devices rather than ad-hoc sessions with an unenrolled end user. |
| Mobile device support | no | Remote control covers Windows, macOS and Linux only. |
| File transfer | yes | An in-session file explorer is available alongside the terminal and other device tools. |
| Session recording | unknown | Not mentioned on Level's remote control page. |
| Multi-monitor support | yes | Multi-monitor support is documented for Windows sessions. |
| In-session chat | unknown | Not mentioned on Level's remote control page. |
| Self-hosted option | no | Level is cloud-only; no self-hosted or on-premises option is documented. |
| White-label branding | unknown | Not mentioned on Level's remote control page. |
| Wake-on-LAN | unknown | Not mentioned on Level's remote control or automations pages. |
| Command-line scripted deployment | yes | A customer reference on Level's site describes a PowerShell install script for the agent. |
| PSA integration | yes | The same device sync and alert routing that reaches ConnectWise PSA, HaloPSA and DeskDay applies to remote-controlled devices. |
Level is priced per device, not per technician. The first 10 devices are free indefinitely with every feature included, and after that it is $2 per device per month, billed on the peak device count for the month, with no contracts or setup fees (checked September 2026).
Level does not publish a separate time-limited trial. Instead it offers a permanently free tier covering up to 10 devices with every feature included, which an IT team or MSP can use to evaluate the platform without a credit card before paying $2 per device per month past that.
Level manages Windows, macOS and Linux devices, with patch management, scripting, monitoring and remote control on all three. Level does not manage iOS or Android devices, so a shop that needs mobile device management alongside its RMM will need a separate tool for that.
Level integrates with ConnectWise PSA, HaloPSA, DeskDay, AlgaPSA, Regentra and ZestMSP for device sync and, in most cases, alert-to-ticket routing, plus Hudu for documentation and ilert for incident response. An MSP on a different PSA should confirm it is on Level's current integration list, or plan to use Level's public API, before switching.
Level is a smaller, more script-centric RMM built by a small team, covering monitoring, patching, scripting and remote control for Windows, macOS and Linux without the network discovery, mobile device management or backup integration that broader platforms like NinjaOne offer. Its per-device pricing with a free tier up to 10 devices is closer to Atera's or Syncro's model than to quote-only rivals such as N-central, but MSPs that need mobile device management or network discovery in the same console should check those specific requirements before comparing on price alone.
Reviews are moderated. How reviews work.
Share what it is like to use this product day to day. Your experience helps other MSPs choose with confidence.
Write the first review
