Overview

Hudu is a documentation platform for client passwords, configurations, procedures and network diagrams, available as a cloud subscription or self-hosted on the MSP's own infrastructure at the same published price.

From the vendor

Hudu is a documentation platform for storing client configurations, passwords, procedures and network diagrams, available as a cloud subscription or self-hosted on the MSP's own infrastructure. It suits MSPs who want a modern interface and flexible custom asset layouts, such as custom fields for firewalls, servers and Wi-Fi networks, without being locked into a single hosting model, and those who value owning their documentation data outright with the self-hosted option rather than depending entirely on a vendor's cloud. Hudu also offers a free trial to test the interface and asset layouts before committing.

Pricing starts at 27 dollars per technician per month, published on Hudu's site, with the same price whether the account is hosted by Hudu or self-hosted, so choosing self-hosting is a technical decision rather than a cost-saving one. There is no separate free version once the trial ends. It integrates with RMM platforms including NinjaOne and Datto RMM to pull device data automatically into asset records, with PSA tools for cross-linking tickets to documentation, and with password managers alongside its own built-in password storage. Hudu is based in the United States, and its cloud and self-hosted options are both accessed through a web console, so day-to-day use looks the same either way once it is set up, and switching from one hosting model to the other later does not mean relearning the interface. MSPs choosing between the cloud and self-hosted options should weigh Hudu's identical pricing against the ongoing maintenance work of running the self-hosted version themselves, and confirm their RMM's Hudu integration still covers automatic device import before relying on it.

Our take

Hudu suits an MSP that wants a modern documentation tool with flexible custom asset layouts, and the self-hosted option is a genuine differentiator for shops that want to own their documentation data outright. Since self-hosting costs the same as the cloud plan, only choose it if you actually want the operational control, not to save money. Use the free trial to build out a real client's asset layout before committing, since the value here is in how well the custom fields fit your documentation style. Confirm your RMM's integration still pulls device data automatically before switching from another documentation tool.

Pricing

Starting price US$27.00 per technician per month
Free trial Yes
Free version No

Vendor pricing page

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Features

Documentation

Password storage yes
Network diagrams yes
Custom asset templates yes
Version history unknown
Access controls and permissions unknown
RMM integration yes
PSA integration yes
SOP and process templates unknown
Org charts and contacts unknown
API access yes
Self-hosted option yes
Full-text search unknown

Password management

Show all 24 features

Documentation

Password management

Shared team vaults unknown
Role-based access control unknown
Breach monitoring unknown
Password health reports unknown
SSO integration unknown
FIDO2 and hardware key support unknown
Secrets management unknown
Browser extension unknown
Mobile app unknown
Event logging and audit trail unknown
Emergency access unknown
Multi-tenant MSP console unknown

Integrations

Support and training

Deployment cloud, on-premises
Platforms web
HQ United States

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FAQ

How much does Hudu cost?
Hudu starts at US$27.00 per technician per month, according to the vendor.
Does Hudu offer a free trial?
Hudu offers a free trial. There is no free version.
What does Hudu integrate with?
Hudu integrates with NinjaOne, Datto RMM.
Is Hudu cloud or on-premises?
Hudu is available as cloud and on-premises.
Is self-hosted Hudu cheaper than the cloud version?

No, Hudu charges the same published price, starting at 27 dollars per technician per month, whether the account is hosted by Hudu or self-hosted on the MSP's own infrastructure. Choosing self-hosting is therefore a decision about data control and server maintenance rather than cost, since an MSP running the self-hosted version takes on the work of maintaining that server for no lower subscription price.

Does Hudu automatically pull device data from an RMM?

Yes, Hudu integrates with RMM platforms including NinjaOne and Datto RMM to pull device data automatically into asset records, rather than requiring manual entry for every device. It also integrates with PSA tools for cross-linking tickets to documentation. MSPs should confirm their specific RMM's integration still covers automatic import of the device fields they rely on before switching documentation tools.

Does Hudu have its own password manager, or does it need a separate one?

Hudu includes built-in password storage as part of the documentation platform, so a small MSP could use it without a separate dedicated password manager. It also integrates with standalone password managers for MSPs that prefer to keep passwords in a dedicated tool rather than alongside general documentation. Which approach fits depends on how much separation an MSP wants between documentation and credential storage.

Can I trial Hudu before subscribing?

Yes, Hudu offers a free trial so an MSP can build out custom asset layouts and test the interface with real client data before committing. There is no ongoing free version once the trial period ends. MSPs should use the trial to confirm their RMM integration and custom field structure work the way they expect before migrating documentation from another tool.

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