Domotz is a cloud-based network monitoring platform from Domotz Inc. that tracks device uptime, bandwidth and configuration changes through a probe deployed at each site, with pricing starting at £35 per collector per month (checked September 2026).
Listing updated . Checked by MSP Software .
Domotz is a network monitoring and device management platform from Domotz Inc. designed for managed service providers and IT teams. It monitors network devices and connected equipment at a client site through a single software or hardware probe, tracking uptime, bandwidth, configuration changes and SNMP metrics, while including remote access to devices behind the probe without requiring inbound firewall ports to be opened. The platform includes automatic network discovery, real-time alerting via email or mobile push, device configuration backup with change detection, and TCP service monitoring. It suits smaller MSPs and those serving clients with modest device counts per site, where Domotz's lower per-collector pricing compared with some competitors makes network monitoring viable to sell even on smaller, price-sensitive contracts. MSPs can deploy it in under 15 minutes, with automatic device inventory and real-time uptime monitoring reducing the manual effort needed to manage multiple client networks.
Domotz operates on two pricing models: a Collector Plan at £35 per collector per month for full platform access across all monitored devices, or a Managed Device Plan at £1.50 per managed device per month (checked September 2026). A 14-day free trial is available without requiring a credit card. Both plans include all features with no tiers or feature gating, with annual and volume discounts available for committed deployments. The platform also monitors connected equipment beyond standard networking gear, such as IoT devices, security cameras and audiovisual systems, which gives it a customer base extending into smart building and AV integration monitoring. Domotz integrates with major PSA platforms including ConnectWise PSA, Autotask, HaloPSA and Syncro, as well as documentation tools like Hudu, enabling alert-to-ticket automation and reducing manual alert management. The platform includes custom dashboards for multi-site visibility, full SNMP support with built-in MIB browser, and service monitoring across 190 countries, serving over 3,600 customers.
| Feature | Supported | Note |
|---|---|---|
| Automatic network discovery | yes | Automatic discovery and inventory of all connected devices in real-time |
| Topology mapping | unknown | Not confirmed in available documentation |
| Device configuration backup | yes | Automatic device configuration backup with historical version comparison |
| Uptime and outage alerting | yes | Real-time uptime and outage alerting via email and mobile push |
| Bandwidth monitoring | yes | Bandwidth monitoring through SNMP metrics and interface monitoring |
| SNMP support | yes | Full SNMP support with built-in MIB browser and metric tracking |
| Wireless and access point monitoring | unknown | Not confirmed in available documentation |
| Configuration change detection | yes | Automatic detection and alerting of device configuration changes and drift |
| Multi-site dashboard | yes | Custom dashboards for multi-site visibility with automatic metric matching |
| Documentation integration | unknown | Not confirmed in available documentation |
| Remote access to devices | yes | Remote access to devices behind the probe without requiring inbound firewall ports |
| Hardware probe option | yes | Offered as hardware probe option or as software probe on existing device |
| Feature | Supported | Note |
|---|---|---|
| Unattended access | yes | Remote management and resolution of network issues via the probe |
| On-demand support session | yes | Tools available for technicians to access and troubleshoot devices on demand |
| Mobile device support | unknown | |
| File transfer | unknown | Not confirmed in available documentation |
| Session recording | unknown | |
| Multi-monitor support | unknown | |
| In-session chat | unknown | |
| Self-hosted option | unknown | |
| White-label branding | unknown | |
| Wake-on-LAN | unknown | |
| Command-line scripted deployment | unknown | |
| PSA integration | yes | Real-time alerting that integrates with ticketing systems for alert-to-ticket automation |
Domotz offers both options. The platform can run as a software probe installed on an existing device at the site, or as a small dedicated hardware probe where an MSP prefers one, providing flexibility depending on what is already on site and how much dedicated monitoring hardware a client is willing to have installed.
Yes. Domotz includes remote access to devices behind its probe without requiring inbound firewall ports to be opened on the client's network, which reduces the network configuration work needed at each site compared with some remote access setups that require port forwarding to be configured manually.
No. Domotz also monitors connected equipment beyond standard networking gear, including IoT devices, security cameras, and audiovisual systems used in smart building and AV integration setups. This gives it a customer base that extends beyond traditional MSP IT into smart building and AV monitoring, which is a different market than most network monitoring competitors serve.
Domotz offers two pricing models: the Collector Plan at £35 per collector per month for full platform access, or the Managed Device Plan at £1.50 per managed device per month with a minimum 10-device bundle. Both plans include all features with no tiers, no feature gating, and no setup fees, with annual and volume discounts available.
Domotz is priced per collector per month starting at £35, generally lower cost than Auvik's per-device pricing for smaller sites. Domotz suits MSPs with price-sensitive clients and simpler networks well due to its affordable per-site model and broader device-type support beyond standard networking gear, while Auvik's deeper automatic topology mapping and more extensive integration library can justify its cost on larger, more complex networks.
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