Overview

Domotz is a network monitoring product that tracks uptime, bandwidth and configuration changes at a client site through a small probe, and provides remote access to devices behind it without opening inbound firewall ports.

From the vendor

Domotz monitors network devices and connected equipment at a client site through a small software or hardware probe, tracking uptime, bandwidth and configuration changes, and includes remote access to devices behind the probe without opening inbound firewall ports. It suits smaller MSPs and those serving clients with modest device counts per site, where Domotz's lower per-site pricing compared with some network monitoring competitors makes it viable to sell even on smaller, price-sensitive contracts. It typically fits MSPs running one to fifteen technicians, though larger teams use it too, and it also serves customers outside traditional MSP IT, such as smart building and audiovisual monitoring, because the probe covers a wider range of connected equipment than just standard networking gear. Deployment is quick, since a single probe covers everything discoverable on that site's network rather than needing an agent on each device.

Pricing is per site per month, published in tiers on Domotz's own site rather than quote-only, starting from around £35 per site per month on its published entry tier, which makes it easy to model margin before a sales conversation. A free trial is available; there is no free version. Domotz integrates with several PSA platforms for alert-to-ticket automation, so device issues can open a ticket automatically rather than needing manual monitoring. MSPs comparing Domotz against Auvik should weigh Domotz's lower per-site cost and broader device type support against Auvik's deeper automatic topology mapping and wider PSA and documentation integration list, since the better fit depends on client network complexity and which existing tools need to connect to it.

Our take

Domotz suits smaller MSPs and those with clients that have modest device counts per site, where its lower per-site published pricing makes network monitoring viable to sell even on smaller contracts. It also works outside traditional IT for smart building and AV monitoring, a slightly different buyer than most network monitoring tools attract. Compare it against Auvik if a client's network is large or complex enough to need deeper automatic topology mapping, since Domotz favours affordability and simplicity over that depth.

Pricing

Starting price £35.00 per site per month
Free trial Yes
Free version No

Vendor pricing page

Reported pricing

What MSPs report paying the vendor or a distributor, excluding VAT.

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Features

Network monitoring

Automatic network discovery unknown
Topology mapping unknown
Device configuration backup yes
Uptime and outage alerting yes
Bandwidth monitoring yes
SNMP support unknown
Wireless and access point monitoring unknown
Configuration change detection yes
Multi-site dashboard unknown
Documentation integration unknown
Remote access to devices yes
Hardware probe option yes

Remote access and support

Show all 24 features

Network monitoring

Remote access and support

Unattended access unknown
On-demand support session unknown
Mobile device support unknown
File transfer unknown
Session recording unknown
Multi-monitor support unknown
In-session chat unknown
Self-hosted option unknown
White-label branding unknown
Wake-on-LAN unknown
Command-line scripted deployment unknown
PSA integration unknown

Support and training

Deployment cloud
Platforms web, iOS, Android
Typical MSP size 1-5, 6-15 technicians
HQ United States
Founded 2015

Alternatives in Network monitoring

All Network monitoring software
Auvik Automatically maps and monitors switches, firewalls and access points across sites. No reviews yet

Compare Domotz

FAQ

How much does Domotz cost?
Domotz starts at £35.00 per site per month, according to the vendor.
Does Domotz offer a free trial?
Domotz offers a free trial. There is no free version.
Is Domotz cloud or on-premises?
Domotz is available as cloud.
Who is Domotz for?
MSPs report using Domotz at sizes of 1-5, 6-15 technicians.
Does Domotz require a hardware appliance?

No, not necessarily. Domotz can run as a software probe installed on an existing device at the site, or as a small dedicated hardware probe where an MSP prefers one, giving flexibility depending on what is already on site and how much dedicated monitoring hardware a client is willing to have installed.

Can Domotz provide remote access without opening firewall ports?

Yes. Domotz includes remote access to devices behind its probe without requiring inbound firewall ports to be opened on the client's network, which reduces the network configuration work needed at each site compared with some remote access setups that need port forwarding configured manually.

Is Domotz only for IT networks?

No. Domotz also monitors connected equipment used in smart building and audiovisual setups, not only standard networking gear such as switches and routers. This gives it a customer base that extends beyond traditional MSP IT into AV and building integration, which is a different market than most network monitoring competitors serve.

How does Domotz pricing compare with Auvik's?

Domotz is priced per site per month with published tiers starting from around £35, generally lower than Auvik's per-device pricing for a site with many network devices. Domotz suits smaller sites and price-sensitive contracts well, while Auvik's deeper automatic mapping can justify its cost on larger, more complex networks.

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