WhatsUp Gold is a network monitoring platform from Progress Software providing automatic discovery, topology mapping, and configuration backup for on-premises infrastructure. Pricing starts at $1,229 per year for the Business tier covering up to 50 network devices (checked September 2026).
Listing updated . Checked by MSP Software .
WhatsUp Gold is a network monitoring platform from Progress Software for IT teams managing on-premises and hybrid network infrastructure. The platform monitors servers, applications, cloud resources, and network devices through automatic discovery and Layer 2/3 topology mapping, showing device relationships and dependencies across an environment from a single dashboard. WhatsUp Gold captures network traffic data in NetFlow, IPFIX, and sFlow formats for bandwidth analysis and performance tracking, with customizable alerting via email, SMS, web, and Slack when devices or services go down.
Monitoring uses SNMP, WMI, SSH, and Redfish APIs to support infrastructure from multiple vendors including Cisco, Fortinet, Palo Alto Networks, Juniper, Aruba, Dell, HPE, and others. The platform automates configuration backup and change detection for network devices, and includes log aggregation for Windows events and syslogs with compliance-ready exports. A built-in security layer detects anomalies and lateral movement using AI-powered threat hunting, with encrypted traffic analysis for suspicious activity.
Pricing starts at $1,229 per year for the Business tier (checked September 2026), which covers up to 50 network devices in a single installation with email support during business hours, with higher tiers offering multiple installations, 24/5 phone and email support, and larger device counts. WhatsUp Gold is available through both perpetual licenses (one-time purchase with one year of updates and support) and annual subscriptions (continuous updates and support included). The platform runs on Windows Server 2019, 2022, or 2025 with a web console accessible from any browser, and MSPs should verify that their existing network device vendors are supported and that the tier they choose includes needed features such as wireless monitoring or advanced threat detection before committing.
WhatsUp Gold suits MSPs managing hybrid or large on-premises networks where topology mapping and multi-site visibility matter more than lightweight monitoring. It competes with PRTG Network Monitor and Nagios XI but demands Windows Server infrastructure. Before buying, confirm your network device vendors are on the current support list (Cisco, Fortinet, Palo Alto, Juniper, Aruba, Dell, HPE), verify whether you need the Security Intelligence tier or base monitoring is sufficient, and test the web console in a trial before committing to annual or perpetual licensing, since this is a heavy infrastructure platform.
| Feature | Supported | Note |
|---|---|---|
| Automatic network discovery | yes | Automatic network discovery maps devices and dependencies across hybrid environments |
| Topology mapping | yes | Interactive Layer 2/3 topology maps visualize device relationships and network structure |
| Device configuration backup | yes | Automated configuration backup and restoration for network devices |
| Uptime and outage alerting | yes | Device uptime and outage alerting via email, SMS, Slack, or web console |
| Bandwidth monitoring | yes | Bandwidth utilization tracking and identification via NetFlow, IPFIX, and sFlow |
| SNMP support | yes | SNMP v1, v2c, and v3 support for monitoring SNMP-capable devices |
| Wireless and access point monitoring | yes | Wireless and access point monitoring for Aruba, Ruckus, and other vendors |
| Configuration change detection | yes | Automatic detection and alerting on network device configuration changes |
| Multi-site dashboard | yes | Central web dashboard displays monitoring data across all sites and installations |
| Documentation integration | unknown | Documentation tool integration not explicitly documented in vendor materials |
| Remote access to devices | unknown | Remote access to monitored devices not explicitly documented as a built-in feature |
| Hardware probe option | yes | Distributed polling architecture allows deployment of additional pollers to extend monitoring capacity |
WhatsUp Gold monitors infrastructure from multiple vendors through standard protocols and APIs. It supports Cisco routers and switches, Fortinet FortiOS firewalls, Palo Alto Networks devices, Juniper networks, Aruba wireless, Ruckus access points, Dell PowerEdge servers, HPE ProLiant servers, Microsoft Windows servers and Hyper-V, various Linux distributions, VMware vSphere, cloud resources in AWS and Microsoft Azure, NetApp storage systems, and other SNMP-capable devices. MSPs should verify their specific network device models and vendors are supported before purchasing, since while WhatsUp Gold covers most major manufacturers, unusual or legacy equipment may not be monitored.
Yes, WhatsUp Gold offers a free, fully-functional trial available after registering with your company email address on the vendor's website. The trial lets MSPs test the platform's topology mapping, automatic discovery, and multi-site dashboard before committing to a Business, Enterprise, or Enterprise Plus license. There is no free tier for ongoing use after the trial expires, so MSPs must purchase either a perpetual license or annual subscription to continue using the platform beyond the trial period.
WhatsUp Gold is deployed on-premises and runs on Microsoft Windows Server 2019, 2022, or 2025 with a web-based console accessible from any browser. It requires a quad-core processor, 8 GB of RAM minimum, and 25 GB of storage. The platform does not offer a hosted or SaaS version. MSPs managing distributed teams can access the web console from anywhere, but the monitoring infrastructure and database must be installed and maintained in your own environment.
WhatsUp Gold's tiers differ in the number of installations allowed, support coverage, and device capacity. The Business tier ($1,229 per year) allows a single installation covering up to 50 devices with email support during business hours. The Enterprise tier ($2,049 per year) extends to two installations with 24/5 phone and email support. The Enterprise Plus tier ($3,469 per year) supports up to four installations and includes advanced threat detection and security features. Each tier includes configuration backup, topology mapping, and automatic discovery, so MSPs should choose based on the number of locations they need to monitor and whether 24/5 support is required.
WhatsUp Gold offers both licensing models. A perpetual licence requires a one-time purchase and includes one year of updates and support; after that year, you can renew support or upgrade to continue receiving patches and new features. Annual subscription pricing includes continuous updates and support for the subscription period. MSPs should consider the perpetual option if they want to minimize recurring costs for stable environments, or choose annual subscription if they prefer guaranteed support and new features throughout the licence period.
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