CloudRadial is a white-labeled client portal and vCIO planning platform for MSPs, priced from $145 per month on annual commitment.
Listing updated . Checked by MSP Software .
CloudRadial is a white-labeled client portal and vCIO planning platform from Azurative LLC for managed service providers who want to demonstrate business value, automate client reporting, and facilitate IT strategy conversations with their clients. The platform combines a branded client portal, vCIO Planner for IT roadmaps and budgeting, automated QBR and assessment reporting, and AI-assisted ticket management to help MSPs scale without proportionally growing headcount.
CloudRadial suits MSPs who want a co-management and success platform to upsell strategic services alongside ticketing and break-fix work, particularly those managing 10 to 200+ technicians. The platform generates infrastructure, security, and licence reporting from client data and integrations, which feeds into vCIO conversations around refresh cycles, compliance, and technology roadmaps. Pricing starts at $145 per month in the Starter suite, with Professional and Enterprise tiers from $795 and $1,795 per month respectively, billed annually with a 60-day money-back guarantee on suites (checked September 2026). The platform includes a permanently free Chat Starter tier for client ticket submission.
CloudRadial integrates with major PSA systems including ConnectWise Manage, Autotask, HaloPSA, Kaseya BMS, and Syncro, plus documentation platforms like Hudu and IT Glue, RMM platforms including Liongard, Auvik, Domotz, and Addigy, and Microsoft 365. The company was founded in January 2018, is headquartered in the United States, and offers 24-hour support. MSPs should confirm which suite tier includes the specific vCIO Planner, QBR, and automation features they need, and validate that their existing PSA system is on the current integration list before committing to an annual contract.
CloudRadial combines ticketing automation with vCIO planning and reporting in one white-labeled platform, which works well for MSPs wanting to sell managed services alongside break-fix work. The pricing is straightforward and published, with a money-back guarantee. However, the platform bundles three products together, so confirm which specific features, especially vCIO Planner and QBR reports, are included at your tier before buying. Pricing scales with portal users, which can add up for large deployments. Look for rivals like TopLeft, DeskDirector, and Strategy Overview if you want a vCIO tool only, or consider CloudRadial if you want automation plus vCIO in one platform. Validate that your PSA is on their integration list and test RMM data imports before signing the annual contract.
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Humanize IT QBR automation and client strategy toolkit for MSPs priced from $99 per month. No reviews yet · from US$99.00 All alternatives to CloudRadial| Feature | Supported | Note |
|---|---|---|
| Asset lifecycle and warranty tracking | no | Warranty and certificate tracking available, but not full asset lifecycle management |
| RMM data import | yes | Integrates with Liongard, Auvik, Domotz, Addigy, and other RMM platforms for infrastructure data import |
| Client-facing QBR reports | yes | Automated QBR reports included; infrastructure, Office 365, security, network, Mac, warranty, software, and SaaS reporting |
| Budgeting and roadmap tools | yes | vCIO Planner included for IT roadmaps and budgeting |
| Procurement integration | unknown | No direct procurement integration documented |
| Risk and compliance scoring | no | GDPR and BAA compliance supported, but not risk or compliance scoring |
| Documentation integration | yes | Integrates with Hudu, IT Glue, and ITBoost for documentation |
| PSA integration | yes | Native integration with ConnectWise Manage, Autotask, HaloPSA, Kaseya BMS, and Syncro |
| Scheduled report automation | yes | Automated report generation and scheduling included |
| Hardware refresh recommendations | no | Warranty tracking available, but not explicit hardware refresh recommendations |
| Software licence tracking | yes | Software and SaaS licence tracking included in reporting |
| Multi-client dashboard | yes | Multi-client dashboards and custom dashboards available |
CloudRadial is priced on a suite basis with annual commitment, starting at $145 per month for the Starter suite (portal, chat, and storefront), $795 per month for Professional, and $1,795 per month for Enterprise. Pricing scales based on the number of client portal users in your instance beyond base allotments. Individual products like Chat Starter are available separately, with setup fees ranging from $145 to $1,795 depending on tier. The company offers a 60-day money-back guarantee on suite subscriptions.
CloudRadial integrates with ConnectWise Manage, Autotask, HaloPSA, Kaseya BMS, and Syncro. It also connects to documentation platforms like Hudu and IT Glue, RMM platforms including Liongard, Auvik, Domotz and Addigy, plus Microsoft 365. CloudRadial supports 70+ total integrations, including backup solutions, billing systems, and communication tools. MSPs should verify their PSA is on the current integration list before committing to an annual contract.
CloudRadial does not publish a formal free trial period. However, Chat Starter, which allows clients to submit tickets without AI assistance, is permanently free. The Starter suite comes with a 60-day money-back guarantee, which gives MSPs time to evaluate the full platform before the annual commitment becomes permanent. For a full feature trial, contact CloudRadial directly to discuss your specific needs.
CloudRadial includes a vCIO Planner for IT roadmaps and budgeting, automated QBR report generation, and custom assessment templates. The platform generates infrastructure, Office 365, security, network, Mac, warranty, software licence, and SaaS reporting from your PSA and RMM integrations without requiring manual import. It also includes custom dashboards, invoice and agreement management, and branded client portal features. Specific vCIO features vary by suite tier, so confirm which tier includes the planner and full reporting suite you need.
CloudRadial was founded in January 2018 by Jeff Farris, who previously founded Saber Software, a LAN management company that was sold to McAfee. The company operates under Azurative LLC and raised $3 million from Cypress Growth Partners in January 2023. CloudRadial is based in the United States and provides 24-hour support from U.S.-based staff. The platform runs on Azure infrastructure with isolated databases and offers GDPR and BAA compliance.
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