Augmentt is a Microsoft 365 management console from Augmentt for MSPs, managing user provisioning, licensing and security policy across client tenants while discovering shadow SaaS applications staff sign up for outside MSP visibility.
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Augmentt is a SaaS security management platform from Augmentt designed for managed service providers covering Microsoft 365 tenant management, user provisioning, licence assignment, security policy enforcement, and shadow SaaS discovery. The platform manages every Microsoft 365 tenant from a single multi-tenant console, applying security baselines and compliance frameworks including CIS, NIST, SCuBA, HIPAA and CMMC standards to ensure consistent security policies across clients.
Augmentt's shadow SaaS discovery module addresses a genuine gap in MSP visibility by deploying an agent on user devices to identify all applications in use, both browser-accessed and installed software, distinguishing between simply installed and actively used applications to help MSPs uncover and govern shadow IT. The platform integrates directly with Microsoft Graph for tenant and policy management, and connects with PSA platforms including Autotask, ConnectWise, Syncro and Halo to automatically create tickets from policy violations.
Pricing is flexible and quoted rather than published, available per seat or per tenant with volume discounts and contract terms up to three years. A 7-day free trial is available without requiring a credit card. Augmentt is based in Kanata, Ontario, Canada and was founded in 2020 by Derik Belair and Gavin Garbutt, both previously founders of N-able Technologies. MSPs should confirm exactly which modules are included at their quoted price since Augmentt's capabilities are modular, and test shadow SaaS discovery on one client tenant before rolling it across their full book to verify how the agent-based detection performs with their specific network setup.
| Feature | Supported | Note |
|---|---|---|
| Tenant and user provisioning | yes | Tenant provisioning and user management included |
| Licence assignment | yes | Licence assignment capabilities verified |
| Security baseline templates | yes | Security baseline templates with CIS, NIST, SCuBA, HIPAA and CMMC support |
| Conditional access management | yes | Policy enforcement across M365 services |
| Multi-tenant console | yes | Manage every M365 tenant from one screen |
| Shadow SaaS discovery | yes | Agent-based shadow SaaS discovery for identifying unapproved applications |
| Automated offboarding | unknown | |
| Reporting and QBR exports | yes | Branded automated compliance reporting |
| Microsoft Graph API integration | yes | Direct Microsoft Graph API integration |
| PSA integration | yes | Integrates with Autotask, ConnectWise, Syncro and Halo for ticket creation |
| Backup integration | unknown | |
| Delegated admin (GDAP) support | unknown |
| Feature | Supported |
|---|---|
| Usage and licence reconciliation | unknown |
| Distributor billing import | unknown |
| PSA integration | unknown |
| Automated invoicing | unknown |
| Multi-currency support | unknown |
| Seat and licence utilisation alerts | unknown |
| Margin reporting | unknown |
| Recurring billing automation | unknown |
| Microsoft partner billing import | unknown |
| Client-facing invoices | unknown |
| Payment collection | unknown |
| Audit trail | unknown |
| Feature | Supported |
|---|---|
| Network vulnerability scanning | unknown |
| Authenticated scanning | unknown |
| Missing patch detection | unknown |
| Compliance framework mapping | unknown |
| Risk scoring | unknown |
| Dark web monitoring | unknown |
| External attack surface scanning | unknown |
| PSA integration for remediation tickets | unknown |
| Scheduled recurring scans | unknown |
| Client-facing reports | unknown |
| Multi-tenant console | unknown |
| Automated evidence collection | unknown |
Augmentt detects shadow IT by deploying a small agent on user devices to capture metrics on every application in use across the organization. The platform tracks both browser-accessed applications and locally installed software, distinguishing between applications that are simply installed versus those actively being used, providing accurate visibility into unauthorized or unmanaged SaaS deployments that staff have signed up for outside the MSP's knowledge.
Augmentt's pricing is flexible and modular, offered per seat or per tenant with volume discounts and contract terms up to three years, quoted rather than published. MSPs should confirm exactly which modules such as SaaS discovery versus core Microsoft 365 management are included at their quoted price before signing, since pricing can vary based on feature combination and deployment scale.
Augmentt integrates with major PSA platforms including Autotask, ConnectWise, Syncro and Halo, creating alert tickets directly in the PSA system when a client falls out of a configured Microsoft 365 security baseline. This allows policy violations to generate helpdesk tickets automatically for remediation, though MSPs should confirm that their specific PSA platform is supported on the current integration list.
Augmentt integrates directly with Microsoft Graph to manage tenants from its own multi-tenant console, layering consistent policy enforcement and compliance reporting across many clients on top of what Microsoft's admin centre offers natively. MSPs still rely on the underlying Microsoft 365 platform and licences, with Augmentt providing the centralised management and security policy layer.
Yes, Augmentt offers a 7-day free trial that does not require a credit card, allowing MSPs to evaluate the platform and shadow SaaS discovery capabilities hands-on. The trial also includes onboarding assistance from MSP-experienced specialists to help evaluate fit for the MSP's client base.
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