WatchGuard Endpoint Security is an AI-powered endpoint protection and detection response solution from WatchGuard for small and mid-sized businesses and managed service providers, sold in four tiers without published per-endpoint pricing.
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WatchGuard Endpoint Security is an endpoint protection and detection response solution from WatchGuard for small and mid-sized businesses and managed service providers. The product combines ransomware and malware prevention with behavioural threat detection, anti-exploit capabilities, endpoint isolation, and advanced investigation tools. WatchGuard positions this as a prevention-first approach designed for organisations where traditional antivirus falls short against zero-day and fileless attacks. The vendor markets this specifically to MSPs managing customer endpoints across multiple organisations.
The solution scales across four tiers: Basic for foundational protection, Prime adding incident visibility and alert tuning, 360 for simplified protection without complexity, and Elite for full detection and response with deep telemetry and investigation tools. All tiers deploy through WatchGuard's cloud-based Unified Security Platform, integrating endpoint, network, identity, and Wi-Fi security in one administrative console. WatchGuard Endpoint Security supports Windows, macOS, and Linux endpoints, enabling MSPs to manage heterogeneous fleets from a single interface.
The product integrates with major RMM platforms including ConnectWise, N-Able and NinjaOne, as well as PSA systems including Autotask, HaloPSA and ConnectWise, without requiring a single-vendor stack. Managed EDR is available as an add-on service, bringing 24/7 security specialist monitoring, threat investigation, and proactive threat hunting. Pricing is not published and available only via quote based on endpoint count, contract term and selected tier. WatchGuard was founded in 1996 and has offices across 179 countries. Support is available 24/7 via phone and web through three service tiers: Standard with 4-hour critical response, Gold with 1-hour critical response, and Platinum with dedicated account management and quarterly reviews. Training includes documentation, videos, webinars, live online sessions and in-person training through WatchGuard's Learning Centre.
WatchGuard Endpoint Security targets MSPs and SMBs seeking a cloud-native endpoint solution combining prevention and detection in a single agent across multiple operating systems. Competitors include Microsoft Defender for Business, CrowdStrike Falcon and SentinelOne. Pricing is quote-only, making budget comparison difficult without a demo. Verify detection depth on macOS and Linux during evaluation, as these platforms may have feature parity differences. The four-tier approach requires clarifying which tier matches your typical customer size. Consider Managed EDR if your MSP plans to offer managed security services without building an internal SOC.
| Feature | Supported | Note |
|---|---|---|
| Behavioural detection | yes | Behavioural threat detection available in Prime, 360 and Elite tiers |
| Automated remediation | yes | Cross-platform automated response through Unified Security Platform |
| Rollback to pre-attack state | unknown | No specific mention of system rollback on vendor pages |
| USB and device control | unknown | Data Control module mentioned; USB/device-specific control not explicitly stated |
| Application allow-listing | unknown | No explicit mention of application allow-listing on vendor pages |
| Offline protection | unknown | Cloud-based architecture; offline-specific protection not documented |
| Threat hunting console | yes | Proactive threat hunting available through Managed EDR add-on |
| Managed MDR add-on | yes | WatchGuard Managed EDR available with 24/7 monitoring and threat investigation |
| SIEM and SOAR integration | yes | Integrates with WatchGuard's Unified Security Platform for centralised response |
| RMM integration | yes | Documented integrations with ConnectWise, N-Able, NinjaOne and others |
| macOS support | yes | macOS support explicitly stated in product documentation |
| Linux support | yes | Linux support explicitly stated in product documentation |
WatchGuard Endpoint Security is priced per endpoint, not per named user or per device licence. Pricing is not published and requires a quote from WatchGuard sales based on endpoint count, contract length and which of the four tiers you select (Basic, Prime, 360 or Elite). The per-endpoint model means costs scale with the number of devices you need to protect, which suits MSPs managing large customer endpoint fleets.
WatchGuard Endpoint Security integrates with the major RMM platforms used by MSPs, including NinjaOne, ConnectWise and N-Able N-central. It also connects to PSA systems including Autotask, HaloPSA and ConnectWise. Before purchasing, verify that your specific RMM version is on WatchGuard's current integration list at watchguard.com/wgrd-products/rmm-psa-integrations, as integration support can change with platform updates.
WatchGuard Endpoint Security supports Windows, macOS and Linux endpoints through its cloud-based Unified Security Platform. This multi-OS capability is useful for MSPs managing heterogeneous fleets. During a trial or demo, confirm that detection and response depth is equivalent across all three platforms, as some features may vary by operating system.
WatchGuard Managed EDR is an optional add-on service that combines the Endpoint Security technology with a team of security specialists providing 24/7 monitoring, threat investigation and proactive threat hunting. Standard Endpoint Security detects suspicious activity on customer devices, whilst Managed EDR adds human-driven response, incident validation and alert prioritisation to reduce noise and accelerate containment. It suits MSPs who want to offer managed security services without building an internal security operations centre.
WatchGuard offers 24/7 phone and web support through three tiers: Standard (4-hour response for critical issues), Gold (1-hour response for critical issues) and Platinum (1-hour response for all issues plus a dedicated account manager and quarterly reviews). Training is available through WatchGuard's Learning Centre, including documentation, videos, webinars, live online sessions and in-person training and professional certification programmes.
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