Alternative Payments

Alternative Payments is a financial operations platform designed for MSPs, accounting firms, and service businesses to automate accounts receivable, payment collection, and billing workflows. The platform integrates directly with existing PSA and accounting systems to eliminate manual invoice creation, follow-up, and payment entry, removing friction in the billing cycle that delays cash collection. It works with major PSAs including ConnectWise PSA, Autotask, HaloPSA, and SuperOps alongside accounting systems such as QuickBooks Online and Desktop, Xero, Sage Intacct, FreshBooks, Zoho Books, NetSuite, and Microsoft Dynamics 365. All integrations are described as native two-way synchronisation, meaning invoices and payments sync automatically between the PSA, accounting system, and Alternative Payments without manual export or re-entry.

The core features include automated invoice delivery and tracking, collections automation with reminder workflows, payment processing, payment reconciliation, and a financial AI assistant called Alti to answer accounting questions. Alternative Payments reports that customers see reduced average collection time from 35 days to 5 days and save over 10 hours per week on manual billing work. Pricing starts at $199 per month USD for up to $50k monthly billing volume and $499 per month for up to $100k volume, both billed monthly with no usage-based fees or hidden charges (checked September 2026). The platform operates as a cloud-based web application with no desktop client installation required. Access requires booking a demo, and onboarding is managed by the company's implementation team with 60 days of hands-on support. Accounts payable features including vendor bill management and payment automation are listed as forthcoming enhancements. The service suits MSPs seeking to reduce billing cycle time and automate collections without adding per-transaction costs.

Alternative Payments stands out for flat-rate monthly pricing without per-transaction or usage-based fees, which suits MSPs wanting predictable costs in accounts receivable automation. It emphasises deep two-way integrations with both PSAs and accounting systems, reducing manual reconciliation. The platform targets MSPs already using QuickBooks or Xero alongside a major PSA. Verify that your specific accounting system and PSA are on the current integration list. The demo-first sales model means there is no free trial, so confirm onboarding timeline and implementation capacity with the team before committing.