Acronis Cyber Protect Cloud is a cloud-based backup, disaster recovery and cybersecurity platform from Acronis for managed service providers. The platform covers image-based and application-aware backup, Microsoft 365 and Google Workspace backup, ransomware detection, endpoint detection and response (EDR), managed detection and response (MDR), email security and DLP, disaster recovery, RMM and PSA capabilities, and integrates with 300 third-party tools. Pricing is not published and uses a minimum monthly commitment model.
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Acronis Cyber Protect Cloud is a cloud-based platform covering backup, disaster recovery, cybersecurity and endpoint management, sold to managed service providers with a minimum monthly commitment model rather than published per-unit pricing. The platform offers image-based backup for servers and endpoints, application-aware backup for SQL, Exchange and SharePoint, backup for Microsoft 365 (Exchange, SharePoint, OneDrive, Teams) and Google Workspace, offsite replication, instant recovery and disaster recovery capabilities, plus ransomware detection and protection. For security, it includes endpoint detection and response (EDR) with behavioural detection, managed detection and response (MDR) as an optional add-on, advanced email security with phishing filtering and data loss prevention, and security awareness training. The platform includes built-in remote monitoring and management (RMM) for patch management, remote access, software deployment and monitoring, plus professional services automation (PSA) capabilities and workflow automation. It supports Windows, macOS and Linux endpoints, virtual machines (vSphere, Hyper-V, Nutanix, Proxmox, Citrix and RHV), cloud services (AWS EC2, Azure), and runs entirely through a cloud console with no on-premises installation required. Acronis publishes no per-workload or per-user pricing; instead, MSPs configure a minimum monthly commitment tier as part of their service agreement, then use the price calculator on Acronis' site to estimate costs based on protected workloads and data storage. The platform offers a free trial for service providers and integrates with over 300 third-party tools including RMM platforms (NinjaOne, Datto RMM, N-central), PSA and documentation tools, and accounting systems. Acronis is based in Switzerland, and MSPs should note that security features such as EDR and MDR are add-on modules that may require additional licensing beyond the base backup and disaster recovery service tier.
Acronis Cyber Protect Cloud stands out for integrating backup, disaster recovery, and security into one console, which can simplify operations and billing for an MSP managing multiple point solutions. It suits MSPs of any size and those who want to offer security services (EDR, MDR, email security) alongside backup without using separate vendors. MSPs should confirm exact pricing with Acronis' sales team since per-workload costs are not published, and verify that EDR and MDR are included in or available as add-ons to your specific service tier. Compare against Datto BCDR and Veeam for backup features, and against SentinelOne or Crowdstrike for EDR capabilities if your MSP needs those as standalone products.
| Feature | Supported | Note |
|---|---|---|
| Image-based backup | yes | Server and endpoint image backups |
| Local backup appliance | unknown | |
| Cloud storage included | yes | Cloud storage included in platform |
| Instant local or cloud virtualisation | unknown | |
| Ransomware detection | yes | Ransomware detection and protection |
| Ransomware warranty | unknown | |
| Bare-metal recovery | unknown | |
| Application-aware backup | yes | SQL, Exchange, SharePoint backup |
| Backup screenshot verification | unknown | |
| Offsite replication | unknown | |
| VMware and Hyper-V support | yes | vSphere, Hyper-V, Nutanix, Proxmox, Citrix, RHV |
| RMM integration | yes | Built-in RMM capabilities |
| Feature | Supported | Note |
|---|---|---|
| Phishing and malware filtering | unknown | |
| Spoofing and impersonation protection | unknown | |
| Email continuity | unknown | |
| Archiving | yes | Email archiving for Microsoft 365 |
| Security awareness training bundle | yes | Security awareness training included |
| API-based post-delivery scanning | unknown | |
| DMARC monitoring | unknown | |
| Attachment sandboxing | unknown | |
| Data loss prevention | yes | Data loss prevention included |
| Email encryption | unknown | |
| Microsoft 365 integration | yes | Microsoft 365 integration |
| Self-service quarantine | unknown |
| Feature | Supported | Note |
|---|---|---|
| Behavioural detection | unknown | |
| Automated remediation | unknown | |
| Rollback to pre-attack state | unknown | |
| USB and device control | unknown | |
| Application allow-listing | unknown | |
| Offline protection | unknown | |
| Threat hunting console | unknown | |
| Managed MDR add-on | yes | MDR available as add-on module |
| SIEM and SOAR integration | unknown | |
| RMM integration | yes | Integrated with built-in RMM |
| macOS support | yes | macOS supported |
| Linux support | yes | Linux supported |
| Feature | Supported | Note |
|---|---|---|
| Microsoft 365 mail backup | yes | Microsoft 365 Exchange backup |
| SharePoint and OneDrive backup | yes | SharePoint and OneDrive backup |
| Microsoft Teams backup | unknown | |
| Google Workspace backup | yes | Google Workspace backup |
| Granular restore | unknown | |
| Unlimited retention | unknown | |
| Anomaly and ransomware detection | unknown | |
| Self-service restore for end users | unknown | |
| White-label portal | unknown | |
| Multi-tenant console | yes | Multi-tenant management console |
| PSA integration for billing | yes | Built-in PSA capabilities |
Acronis Cyber Protect Cloud does not publish per-unit pricing. Instead, MSPs agree to a minimum monthly commitment tier, then pay based on the number of protected workloads and amount of data stored. Acronis provides a price calculator tool on its site to estimate costs. MSPs should contact Acronis sales to confirm exact pricing for their specific needs and workload volume.
Acronis Cyber Protect Cloud protects Windows and macOS endpoints, Windows and Linux physical servers, virtual machines on vSphere, Hyper-V, Nutanix, Proxmox, Citrix and RHV, cloud workloads on AWS EC2 and Azure, Microsoft 365 (Exchange, SharePoint, OneDrive, Teams), and Google Workspace. All management runs through a web console with no on-premises appliance required.
Acronis Cyber Protect Cloud includes built-in RMM and PSA capabilities, so you do not need separate tools. It also integrates with 300+ third-party solutions including external RMM platforms such as NinjaOne, Datto RMM and N-central, and PSAs including Autotask and ConnectWise Automate. However, if you want to use Acronis with an external PSA or RMM, confirm the specific integration is on Acronis' current integration list.
Yes. Acronis Cyber Protect Cloud includes endpoint detection and response (EDR) as a built-in module, and offers managed detection and response (MDR) as an add-on service. Both are separate modules within the platform and may require additional licensing or subscription beyond the base backup and disaster recovery tier.
Yes, Acronis offers a free trial for service providers. The trial gives you hands-on access to the platform to evaluate backup, security, RMM and PSA capabilities. You can sign up at the Acronis website; no credit card is required to start the trial.
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