Hook Security is a security awareness training platform covering phishing simulations, employee training, and compliance modules, with pricing starting at $999 per year flat for organisations under 50 users, or $2 per user per month for larger teams.

Listing updated . Checked by MSP Software .

From the vendor

Hook Security is a security awareness training platform from Hook Security for MSPs and small to mid-sized businesses. The platform automates phishing simulations, employee training, and security reporting, eliminating manual administration across multiple client organisations. It suits MSPs who want to reduce security awareness program overhead while maintaining consistent training delivery, and those seeking engagement-first training that produces measurable behavioural change rather than compliance-focused satisfaction.

Pricing starts at $999 per year for organisations with under 50 users, a flat annual fee with no per-seat calculations. For organisations with 50 or more users, pricing is $2 per user per month, or $20 per user per year when billed annually (checked September 2026). The platform includes the full feature set across all tiers: phishing simulations with over 1,000 templates updated weekly, a library of prebuilt security training courses, automated remediation training triggered by failed phishing tests, compliance training modules covering standards such as HIPAA, automated client-ready reporting with risk scoring and AI-assisted analysis, multi-tenant dashboards for managing multiple clients, white-label reporting capabilities, and campaign scheduling automation. Hook Security integrates with directory services including Microsoft Entra ID, Google Workspace, and Okta for automatic user provisioning and management, reducing manual user administration for MSPs managing clients across multiple platforms. The platform's Autopilot automation feature requires minimal ongoing management once configured, with automatic campaign scheduling, user assignment, and report generation.

Hook Security was founded in 2019 and is headquartered in Lakeland, Florida. The company holds SOC 2 Type II certification. MSPs should confirm during a trial that the phishing template library and training courses align with their client base's industry and compliance needs, verify how automation features fit within their existing workflows for client billing and management, and check whether white-label reporting meets client expectations for data presentation.

Our take

Hook Security stands out for psychology-based training that drives behavioural change and Autopilot automation requiring minimal ongoing management once configured. It suits MSPs offering security awareness as a managed service add-on to existing packages. Compare features and reporting depth against KnowBe4 and Proofpoint Security Awareness Training before making your decision. Confirm during a trial that compliance training modules cover your client industries, verify phishing template relevance to your client base, and test the multi-tenant dashboard workflow for your MSP's service delivery model and internal billing processes.

Read the Security awareness and phishing simulation buying guide

How this listing is researched

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Features

Security awareness and phishing simulation features
FeatureSupportedNote
Phishing simulation campaignsyesOver 1,000 realistic phishing templates with weekly updates and automated remediation training
Training content libraryyesPrebuilt bite-sized interactive courses with automatic campaign scheduling and assignment
Automated remediation trainingyesAutomatic training triggered when users fail phishing tests
Phish-reporting buttonunknownNot explicitly documented in vendor materials
Multi-language contentunknownNot documented in available vendor information
Compliance training modulesyesPrebuilt compliance training covering HIPAA and other compliance standards
Client-facing reportingyesWhite-label, customizable client-ready reports with risk scoring and AI-assisted analysis
Microsoft 365 and Google user syncyesOne-click directory synchronisation with Microsoft Entra ID, Google Workspace, and Okta
Smishing and vishing simulationnoPhishing simulations documented; smishing and vishing not mentioned
GamificationunknownNot documented in vendor materials reviewed
Campaign scheduling automationyesAutopilot automation with automatic campaign scheduling, user assignment, and report generation
PSA integration for billingunknownNot documented in available vendor information

FAQ

How much does Hook Security cost?
Hook Security starts at US$2.00 per user per month, according to the vendor, checked September 2026.
Does Hook Security offer a free trial?
Hook Security offers a free trial. There is no free version.
What does Hook Security integrate with?
Hook Security lists integrations with Microsoft Entra ID, Okta and Google Workspace.
Is Hook Security cloud or on-premises?
Hook Security is cloud-hosted; there is no on-premises version.
Who is Hook Security for?
MSPs report using Hook Security at sizes of 6-15, 16-50, 51-200 and 200+ technicians.
Is Hook Security priced per user or per organisation?

Hook Security offers two pricing models based on organisation size. For organisations with fewer than 50 users, pricing is $999 per year flat with no per-user calculations. For organisations with 50 or more users, pricing is $2 per user per month, or $20 per user per year when billed annually (checked September 2026). Both tiers include the complete feature set including phishing simulations, training library, compliance modules, and reporting.

What happens when an employee fails Hook Security's phishing test?

Hook Security automatically delivers remediation training when an employee clicks a malicious link in a phishing simulation. The platform provides bite-sized, interactive training courses tailored to help the user understand why they were vulnerable to that specific type of attack. This automated response, combined with weekly updates to the phishing template library, helps create behavioural change in security awareness rather than relying on punitive approaches.

Does Hook Security sync with Microsoft Entra ID or other directories?

Yes, Hook Security integrates with Microsoft Entra ID (Azure AD), Google Workspace, and Okta for one-click directory synchronisation. This allows automatic user provisioning and management without manual spreadsheet administration. Hook Security also provides multi-tenant capabilities for MSPs managing multiple client organisations from a single unified dashboard.

What compliance training modules does Hook Security include?

Hook Security provides prebuilt compliance training tracks and modules covering standards such as HIPAA. The platform's training library includes interactive courses designed for completion and compliance certification. MSPs should verify during a trial that the available compliance modules align with the specific regulations and standards their clients must meet.

Can I customise reporting for my clients?

Hook Security offers white-label, customisable client-ready reports that can be branded with your company information. Reports include risk scoring over time, automated insights into user behaviour and training completion, and AI-assisted analysis of phishing test results. The multi-tenant dashboard allows MSPs to generate and customise reports across multiple clients from a single console.

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