HacWare is a security awareness and phishing simulation platform for MSPs, priced per active user with monthly billing. Pricing is not published on the website and requires contacting the vendor.
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HacWare is a security awareness and phishing simulation platform founded in 2019. It combines automated phishing simulations with security awareness training to help MSPs reduce client vulnerability to social engineering attacks.
The platform offers three tiers called PRO, PLUS and SUPER, with PRO providing phishing simulation and basic training, PLUS adding a learning management system for compliance training, and SUPER adding SMS and voice phishing simulations. HacWare mines approximately 500,000 phishing messages daily and identifies around 280,000 vulnerable behaviours monthly, using that threat intelligence to power its training campaigns. The product is billed per active email address receiving training, calculated on the 15th of each month, though specific pricing is not published and requires signing up or contacting sales. A 14-day free trial is available with a credit card, after which accounts convert to paid unless cancelled. HacWare integrates with ConnectWise, Pax8 and Sherweb for MSP channel distribution, and offers API access for custom implementations. The platform supports Outlook and Gmail, includes automated remediation training triggered when users click phishing simulations, and provides compliance training modules for regulations such as HIPAA and SOC 2. An MSP-dedicated partner program offers two tiers, Growth (monthly) and Power (annual), with the Power tier including white-label options and co-marketing support. MSPs should confirm that the specific compliance frameworks their clients need are covered in the compliance module library, and verify that the automated remediation training frequency suits their risk tolerance.
HacWare stands out for its fully automated approach to phishing simulation and awareness training with no manual campaign creation required. It suits MSPs offering security awareness as a managed service, though it doesn't publish pricing on the website, which makes cost comparison difficult. The channel-focused partner program and white-label options in the Power tier appeal to MSPs who want to resell it as their own product. Test the 14-day free trial to evaluate the automation and training quality before committing. Compare against KnowBe4 and Cofense PhishMe, which publish pricing and offer broader feature sets but may require more manual configuration.
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usecure Phishing simulation, training and breach monitoring for managed service providers, priced per user on request. No reviews yet All alternatives to HacWare| Feature | Supported | Note |
|---|---|---|
| Phishing simulation campaigns | yes | AI-powered automated phishing campaigns, mines 500K phishing messages daily |
| Training content library | yes | Micro-training videos and pop quizzes included in PRO and higher tiers |
| Automated remediation training | yes | Automated training triggered when users click phishing simulations |
| Phish-reporting button | unknown | Not explicitly documented |
| Multi-language content | unknown | Not mentioned in documentation |
| Compliance training modules | yes | PLUS and SUPER tiers include learning management system with compliance modules |
| Client-facing reporting | yes | Automated reporting included; designed for MSPs to provide to clients |
| Microsoft 365 and Google user sync | yes | Integrates with Outlook and Gmail for automatic user management |
| Smishing and vishing simulation | yes | SUPER tier includes unlimited SMS phishing simulations |
| Gamification | unknown | Not mentioned in documentation |
| Campaign scheduling automation | yes | Set it and forget it approach with preset training cadences |
| PSA integration for billing | yes | Integrates with ConnectWise for MSP billing and ticketing |
HacWare is priced per active email address receiving training during the billing period, with three tiers called PRO, PLUS and SUPER. Pricing is not published on their website and requires contacting HacWare directly or starting a free trial to see costs. Monthly billing is calculated on the 15th of each month. There is no flat-rate option; costs scale with the number of users enrolled in training.
Yes, HacWare offers a 14-day free trial. A credit card is required to start the trial, and accounts automatically convert to a paid subscription after 14 days unless cancelled through the admin portal beforehand. The trial includes full access to whichever plan tier you choose.
HacWare offers three tiers. PRO includes phishing simulation, Outlook and Gmail integration, risk assessments, behaviour measurements, micro-training, and automated reporting. PLUS adds a learning management system for compliance training needs. SUPER adds unlimited SMS and voice phishing simulations to everything in PLUS. All tiers include the automated remediation training that triggers when users click a phishing simulation.
HacWare integrates with ConnectWise PSA for MSP ticketing and billing, and is distributed through Pax8 and Sherweb as part of their MSP channel programs. The platform also offers API access for custom integrations with other tools. However, HacWare does not explicitly document integrations with RMM platforms such as NinjaOne or Datto RMM, and MSPs should verify specific integrations before deploying.
Yes, HacWare has a dedicated MSP program with two tiers: Growth (monthly) offering community support and marketing materials, and Power (annual) offering everything in Growth plus a dedicated Slack channel, lead generation, and white-label options. The white-label feature in the Power tier allows MSPs to rebrand HacWare for their own clients, and the company describes itself as channel-focused rather than competing with its MSP partners.
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